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Customer Service Sales

Location:
Monterey, CA, 93940
Posted:
March 09, 2010

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Resume:

Isaac Kaijankoski *** Major Sherman Lane #B

Home # 831-***-**** Monterey, CA 93940

Cell # 831-***-**** abns2f@r.postjobfree.com

Education

Monterey Institute of International Studies, Monterey, CA

MBA International Management May 2009

MA International Environmental Policy May 2009

Humboldt State University, Arcata, CA

BS Freshwater Fisheries Biology/Aquaculture with a minor in Forestry May 1999

Policy Research Experience

Content Specialist

Homeland Security Digital Library http://www.hsdl.org/

Center for Homeland Defense and Security

Naval Postgraduate School, Monterey, CA May 2007-present

Search for Homeland Security policy documents online

Mine websites for relevant documents

Enter documents into the digital library

Manage quality control of the library collection

Participate in special research projects

Sales and Management Experience

Assistant Sales Manager March 2006-May 2007

Bombay Company, Monterey, CA

Led retail sales, customer service and daily store operations

Received weekly shipments and managed stockroom

Scheduled and managed personnel

Maintained in-store visual standards

Field Biology Experience

Marine Biologist/Domestic Groundfish Observer July 2002-November 2003

Alaskan Observers Inc., Seattle, WA

Collected biological data used to manage fish stocks

Calculated total catch estimates and bycatch samples

Worked on longline and trawl vessels on the Bering Sea

Sampled under difficult conditions and with no supervision

Watershed/Fisheries Technician May 2000-January 2002

Mendocino Redwood Company, Fort Bragg, CA

Collected, analyzed, and reported data for watershed analysis projects

Supervised the operations of a stream channel monitoring crew

Collected and maintained a database of stream temperature data

Participated in aquatic species distribution surveys and spawner/carcass surveys

Conducted various salmonid outmigrant trapping operations

Fisheries Technician May 1998-May 2000

Simpson Timber Company, Korbel, CA

Conducted snorkel and electrofishing surveys to determine species distribution

Collected stream channel monitoring and stream temperature data

Conducted spawner/carcass surveys and salmonid outmigrant trapping

Language Teaching Experience

English Teacher January 2004-January 2006

Instituto Chileno-Norteamericano de Cultura, Concepción, Chile

Taught all levels of English grammar and conversational English to all age levels

Contracted to teach technical English to business, dentistry, and marine biology

students at various universities and institutes

Languages

English-native; Spanish-fluent

Skills

Scientific Sampling Skills Policy Skills

Rare plant surveys Policy communication

Timber cruising Public policy analysis

Timber marking for harvest Trade policy analysis

Riparian vegetation typing Environmental policy analysis

Stream habitat typing Development policy analysis

Measuring aquatic physical characteristics Social science research methods

Aquatic species distributions surveys Social science data analysis

Stream temperature monitoring International economics

Entry, analysis, and reporting of data Oral presentations

Snorkel surveys for aquatic species Technical writing

Electrofishing surveys for aquatic species Researching policy options

Adult and juvenile salmonid identification Synthesizing information

Identification of Pacific marine species

Computer Skills

Sampling at sea

Air photo interpretation Excellent knowledge of:

Topographic map interpretation Microsoft Word

Microsoft Excel

Business Skills Microsoft Powerpoint

Retail sales Microsoft Outlook

Personnel scheduling Microsoft Sharepoint

Personnel management Internet Explorer

Inventory management Mozilla Firefox

Customer relations Adobe Reader/Acrobat

Operations management Working knowledge of:

Marketing Microsoft Access

Accounting and finance SPSS

Working on diverse teams Some knowledge of:

Interviewing job candidates ArcView GIS

Selecting job candidates HTML code

Statistical analysis Blogging

Modeling and forecasting

Supply chain management

Investment analysis



Contact this candidate