Technical Support High School

Jason A. Panian

**** *. ***** ***. • Portland, Or 97217 • 971-***-**** •**********@*******.***

Summary of Qualification

Focused Network Technician with comprehensive trouble-shooting and back-

ups/recovery experience. Training in Microsoft Windows server 2003 administration with

focuses in network management, Cisco routers/switches, and data back-up/recovery.

Adept at solving network, electronic, and computer technology problems.

Education

ITT Technical Institute 2005-2009

Earned an associates in Computer Networking Systems.

Also completed my bachelors degree in Data Communication Systems Technology

Portland Community College 2003-2004

Studied Computer information systems.

Benson Polytechnic High School 1999-2003

Majored in Micro-computer technology.

Work Experience

CustomCD.US, A Branch of Digital River INC. 2007-Current

Technical Support- Working for this fulfillment company, my job is to keep the machines

burning CD’s and the printers printing labels for the CDs and shipping labels. I also

worked with a development team quality assuring products to meet strict standards. Our

network administration was located out of country, so I regularly had to help track down

computer problems and create reports that thoroughly explained problems so they would

have a complete idea what was happening.

Management Recruiters International of Portland 2006-2007

IT Assistant- Setting up and removing users, technical support, creating and updating

web pages, creating custom programs, researching for staff.

Dr. Martens Air Wair 2005-2006

Forklift Operator- Lifting and manipulating boxes up to 60 lbs. Operating forklift

equipment while remaining within safely guidelines. Inventory Control.

Technical Skills

Microsoft Windows Server 2000 and 2003

Active Directory

Network Management Protocols

Cisco router and switch configuration

Intermediate Perl Programming

Microsoft Office Suite

References Available Upon Request

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