KIRSTEN CLOUGH
Roswell, GA ***75
*******@*********.***
OBJECTIVE
Obtain a position with a leading firm in Atlanta
where I can leverage my skills and expertise of
Sales and customer management within the
Contract Furniture Industry.
CAREER EXPERIENCE
2/08 – present Capo-Ricci Enterprises
Atlanta,GA
National Account Manager
Responsible for sales and account
management within the business
unit, Secure128 (secure128.com),
which is a top 5 platinum reseller of
VeriSign.
Assist in new business development
and marketing strategies.
Responsible for managing top 10
accounts totaling over 1 million in
gross sales.
Manage customer accounts as it relates
to service renewals, issue resolution
and upsell additional services.
Manage all new leads and prospects
via SalesForce.com
7/07 – 2/08 INSCAPE
Atlanta,GA
Regional Manager
Responsible for creating and growing
market awareness within the
Architectural and Design
Community
Responsible for developing dealer
distribution in Southeast Region
Work with Dealer Sales
Representatives, Clients and A&D
community to introduce, and
present office furniture solutions,
using a consultative approach
Responsible for new business
development with a regional goal of
$8 million
9/05 –6/07 Knoll Inc.
Atlanta,GA
Sales Representative
Responsible for initiating and
developing relationships within New
Corporate Accounts
Responsible for developing
relationships within local A&D
firms
Developed $2 million of self driven
business
Worked with Dealer Sales
Representatives to introduce, and
present office furniture solutions,
using a consultative approach
11/03 – 8/05 Ivan Allen
Workspace Atlanta, GA
Account Executive
Responsible for initiating and
developing relationships within
Corporate Accounts.
Responsible for developing
relationships within local A&D
Firms
Exceeded goal of $1.5 Million of self
driven business -2005
Developed $1.5 Million of self driven
business with 22% GP – 2004
Introduction and presentation of office
furniture solutions to clients, i.e.
Georgia State Financing and
Investment Commision, Atlanta
Classic Cars, Star Software, Fidelity
Integrated Financial, Creative
Financial Group a division of
Synovus
Reached 100% of Quota
Ranked #1 in North America for wood
sales
07/01 – 11/03 Facility Matrix Group
Bloomfield Hills, MI
2
Account Executive
Responsible for initiating and
developing relationships within
Corporate Accounts
Initiated and developed 22 new
accounts
Developed $1million of self driven
business with 25% GP
Developed own marketing style to
develop new business
Introduction and presentation of office
furniture solutions to clients, i.e.
City of Warren, ReMax Realty,
Trico Products, Bodman, Longley
and Dahling P.C.
Reached 200% of Quota
10/00- 7/01 McMillan Bros Royal Oak,
MI
Project Manager
Responsible for developing and
adhering timelines to all projects.
Coordination of various trades i.e.
Installations, electricians, voice/data
cabling
Field measured office space and
created computer aided office
designs
Inventory and reconfiguration of
existing office furniture to meet
clients needs
Introduction and presentation of office
furniture solutions to clients
Diligently worked with all staff
members in order to meet time
sensitive deadlines
01/97 – 10/00 Facility Matrix Group
Bloomfield Hills, MI
3
Account Coordinator
Responsible for pricing materials,
Capstudio specifications, ordering,
tracking, scheduling installations
and generating accurate client
invoicing
Field visits before, during and after
installation to ensure customer
satisfaction
Audited drawings to guarantee
accurate order processing
Daily responsibilities include
communication via status reports,
phone conversations, e-mails and
client meetings
EDUCATION
1999 - 2002 Oakland University Rochester
Hills, MI
BA in Communications with a concentration in
Business
TECHNOLOGY CAPABILITY
SalesForce.com
CapStudio
Visio
MS Office suite: Word, Excel and Powerpoint
Z-Axis
E-magine Software
4