Erik John Gonzalez
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Address: **** ******** **, ********* **, 92505
Phone (s): 951-***-**** Cell / 951-***-**** Home
Email: **************@*****.***
CAREER OBJECTIVE: Objective-. My objective for my future career is to continue to
improve upon my strengths and weaknesses. Help others whom are willing to work hard
to arise within the company. I will do the best I can to make sure I succeed in my new
career. I am ready to take on any challenge, and excited to start a new career.
SPECI A L T R A I N I N G
• Complete overview of finance operations including retail, personal loans, auto loans,
home loans, credit analysis, sales on insurance products, overall customer satisfaction.
• Knowledge of finance products and services, optional insurances, all loan structures,
and generating repeat and referral business.
• Projecting a positive sales image and good communication and interfacing skills.
• Familiar with leasing transactions and payment calculations, leasing contracts, legal
compliance and lender procedures.
• Computer Skills: Average
• Bilingual: Spanish
PROFESSIONAL EXPERIE NCE
2008 - SPRINGBOARD NON- PROFIT CREDIT COUNSELING
FORECLOSURE PREVENTION COUNSELOR
I worked as a foreclosure prevention counselor for over four months. I completed my
training within the company. I counseled the clients and helped them stay in with their
home.
My job consisted of providing excellent customer service and problem resolutions. I
enjoy helping every client in need of my help.
Data entry was part of the job as well. Reviewing all the information the client gave me
then submitting it to their lender for them to review and approve/deny the requests.
2007-2008
American General Finance Riverside, CA Bilingual Financial Representative
BILINGUAL FINANCIAL REPRESENTATIVE
• I have knowledge in the finance industry. I was a bilingual financial representative for
American General Finance I have mastered many things in the finance industry.
• I worked closely with the Branch Manager to accomplish the objectives of the
department. I was under training to become a branch manager, and run my office. I am a
much focused individual, and my only goal is to be at the top. In all my previous jobs I
have been told that I am easy to train because I am a very quick learner. As I said before
being the top producer means a lot to me. My 2nd month at American General Finance I
topped out #2 in the whole district on selling insurance.
• Assisted my manger with managing contracts, putting files together and productivity,
handle all requests in a timely and productive manner. I motivate myself and will
continue to do so.
2006-2007 Global Com Satellite Irvine, CA Sales Associate
SALES ASSOCIATE/ ASST. MANAGER
• Working At Global Com Satellite I was top performer and top in sales for 5 Months in a
row, since the 1st month. Thereafter being in the top 3.
• Consistently met and or exceeded management’s goals. I love to work at a fast pace, but
also making sure that I complete the job right. I have great management and leadership
skills. I love to train employees when they are new to the company.
• Retain strong skills in time management, prioritizing tasks and meeting deadlines. I
have opened many doors for me in the past, and still in the process of opening many
more.
• Was promoted to asst. manager my second month there. Was given the responsibility of
managing a team of ten employees. Made sure we met or exceeded my manager’s sales
quota. Any employee in need of help closing a deal or had any question in particular I
would make sure the problem was solved.
• Inputting all information into the appropriate databases, ensuring that all information
was correct and up to date. Always made sure I exceeded customer satisfaction by
following up with them.
2005-2006 Nations Direct Signing Service – Yorba Linda, CA Direct Signer
DIRECT SIGNER
• Working at Nations Direct was when I was introduced to the mortgage industry. The
company is a signing service company that deals with notaries. The company had
different departments. I began with confirming calls. Made sure the client was aware
about their appointment for signing their home loan documents.
• Within a couple months I was then familiar with my position, I began training some of
the new employees to my position and was moved to different departments.
• I was then transferred to work with a big client of theirs (Quick Loan Funding). I
assisted the manager in putting together all of the mortgage documents convert them into
PDF format and e-mailed them to the assigned notary. The notary would then e-mail them
back and I would review the documents and made sure everything was signed correctly.
• Overall I’m looking forward to starting a Career where I can become a top manager /
vice president.
E D U CAT I O N
2005-2008 COLLEGE OF AUTOMOTIVE MANAGEMENT Santa
Ana, CA
Dealership Operations – Sales, Internet Sales and Leasing Process
Institute For Ethical Behavior
Certificate: Program completed on-line through the College Of Automotive Management
LICENSE/ DIPLOMA
-Life Agent.
- High School Diploma.
COURSES
-(COT) Change Of Title
-Direct Signing / Financial Course