Engineer Quality Assurance

Lu Gold

Lu Gold

*** **** **** **., *** Francisco, CA 94121

Phone: 415-***-****

E-mail: *********@*****.***

QA Engineer

SUMMARY OF QUALIFICATIONS

• Extensive industry experience, including over seven years software testing and design

• Proven ability to design, develop, and implement test systems from concept to delivery

• Extensive experience executing automated tests scripts

• Recognized as a creative and effective troubleshooter and problem solver

• Strong communication and support skills with team members and end users

• Excellent organization, time management, and attention to detail

• Function well in fast-paced, time-critical project environments

TECHNICAL SKILLS

• Software Quality Assurance: Over ten years of experience as a software

QA engineer. Wrote and executed test plans and test cases in highly and

loosely structured development environments. Performed all types of

testing: functional, integration, acceptance and regression. Extensive

experience in developing manual scripts and executing automated testing

scripts. Design and development of new functions for QTP libraries.

Utilize Clear Quest and HP Quality Center to process everyday tasks.

Web: Tested dynamic, database- driven applications with web interfaces; worked in Windows and Oracle server

e nvironments; understand Internet standards (HTML, HTTP, CSS, CGI, etc.), web site design principles and software

u sability practices.

Software Automation and Testing Tools: Silk 5.0, QTP.

Platforms and Application Servers : UNIX, Windows, Mac Os.

Programming Languages : Java, C, C++, Visual Basic, SQL.

WELLS FARGO 11/2007 – Present

QA ENGINEER

• Designing and developing automation regression test suites for wholesale

w eb-based financial applications.

• Creating, updating and verifying test cases in HP Quality Center.

• Building regression tests using QTP with DOM technology, Framework

schema and MySQL DB.

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Lu Gold

• Creating by writing code and maintaining automation scripts across all

d ifferent layers of web based applications as well as very detailed testing

that covers all positive and negative scenarios for each web element on the

p age according to business requirements.

• Consolidate, maintain and enhance custom function library for internal

WITS application using industry standards and methodologies.

• Integrating Oracle queries for automation test scripts to ensure end to end

test coverage with back-end verification.

• Log, track and verify resolution of software and specification defects.

• Participating in semi-weekly meetings with business analysts and

d evelopers.

• Discussing existing issues and planning testing strategies. Provide on

going training and assistance to less experienced team members.

• Performed automation testing in execution team which was responsible

for critical testing after each code deployment, new releases, and patch

u pdates.

• Modified and executed QTP scripts with data loaded from MySQL and

Access databases.

• Analyzed results of execution and reported defects in QC bug tracking

system.

• Created and executed SQL statements to verify that the appropriate data

h ave been stored in the database.

• Worked in a team that manually tested data–driven web based financial

a pplication.

• Submitting and managing new and existing bugs in Rational Clear Quest

b ug tracking system.

• Opening and maintaining weekly status of issues to be resolved.

• Writing test cases based on Business requirements and use cases provided

by business analysts.

• Participating in conference calls and net meetings related to open issues.

ABBOTT DIABETES CARE 04/2007 – 10/2007

SOFTWARE QA ANALYST

• Tested CoPilot Health Management System 4.0 and 3.1 suits of PC-based software applications used

for glucose data management and host application intended for use of Health Care Providers and

their patients.

• Performed functional, regression, internationalization, localization, ad-hoc and structured testing,

e ntered and verified bug fixes in Test Director 8.0, tested variety of supported continuous glucose

m onitored system devices on different operating systems.

• Performed application updates and verified the new functionality.

• Tested English, Spanish, Swedish, Dutch, German, Portuguese, Italian, French app. versions.

• Executed test cases, re-imaging PCs using MS Ghost.

• Installed and uninstalled various builds of a Heals care application, verified registry configuration

a nd file sizes.

WELLS FARGO 04/2004 – 03/2007

Q A ENGINEER

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Lu Gold

• Senior QA Engineer in a content- rich, test-driven Agile environment, focusing on uncovering important

risks, maintaining close relations with programmers and business.

• Implement iterative testing using Agile methodologies.

• Tested a 3-tier customer service request tool; created customer profiles and performed regular

m aintenance tasks; ensured correctness by querying directly against the database.

• Mapped test sets to specific business functionality in each of the test cycles.

• Worked with SQL queries to compare backend data.

• Collaborate with the Business Loan Processing project team to define functionality scope and

requirements.

• Design, implement and execute test plans and test cases.

• Investigate complicated issues and coordinate with Product Marketing and Engineering Teams on

issues resolution.

• Review defects from the patches and update Test Plans and Test Scenarios to incorporate these defects.

• Attended Daily Scrum meetings.

• Assisting in building QA team by interviewing and educating new personnel.

MICROSOFT 03/2003 – 03/2004

Q A ENGINEER 2

• Developed an overall testing strategy for WebTV Product Management System.

• Worked with various business groups to develop use cases as described in the specifications.

• Generated traceability and coverage matrices for overall test methodologies.

• Conducted walk through technical documentation and test case with the business units and

d evelopment teams.

• Conducted weekly defect triage meetings and provided Test Director Reports and metrics.

• Tested various set-top boxes for functionality and performance: Internet and multimedia (HTML,

a udio, graphics) browsing, email, TV functions (PIP, pay-per-view etc.)

• Worked on a Data Warehouse reporting tool. Wrote automation scripts in Silk 5.0 that generated

v arious types of reports and then verified them dynamically.

• Other responsibilities included investigating, troubleshooting, and reporting failures as well as

a nalyzing data and publishing reports with statistical findings.

• Tools used: RAID 4.54 for bug tracking and Perforce for source version control .

N INTH H OUSE N ETWORKS 09/1999 – 03/2003

QA ENGINEER

• Critically reviewed project documentation and specifications for desktop and Web applications.

• Identified and documented project defects, and tracked their resolution progress.

• Interacted effectively with developers to analyze and resolve issues.

• Actively participated in the development cycle.

• Worked with developers, managers, and other QA engineers to plan the schedules, test the releases, and

create test cases.

• Delivered project status reports to the Project Manager and Director of QA.

• Designed, documented, and executed test plans and test cases for assigned projects.

• Determined project testing /resource requirements and coordinated testing efforts for assigned projects.

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• Researched and reported on relevant Web technologies, cross-browser support issues and testing tools .

ANDALE 01/1998 – 08/1999

QA ENGINEER

• Tested personalization, link shares, e-mail notifications, system interoperability.

• Conducted black-box testing of web-based client/server e-commerce solutions that allowed a user to

fully control their auctions on multiple sites, such as E-Bay and Amazon.

• Reviewed and analyzed the system’s functional specifications; developed and implemented test plans

a nd test cases; implemented complete test cycles for each product revision.

• Reported bugs in bug tracking system (Test Director 6), verified known bugs against new builds.

• Checked for cross-platform consistency with different browsers and multiple operating systems.

O PEN G RID 05/1997 –

QA ENGINEER

01/1998

• Validated scalability and performance of the overall architecture by simulating loads for various types of

clients (MS Windows, X-Windows, Mac OS) using a variety of tools.

• Participated in projects for the company’s web-based online information, wireless Internet and e-

commerce applications.

• Generated detailed reports of the test results and submitted Defect reports to the corporate MS Access-

based bug tracking system (NetResults Problem Tracker 3.05).

• Conducted testing of embedded systems using Windows and UNIX workstations.

THERMO -ELECTRIC POWER PLANT #6 06/1991–05/1992

N UCLEAR T ECHNOLOGY ENGINEER

• Operation and Maintenance of various boilers, turbines, pumps, controls a nd other equipment involved

in energy production.

• Supervision of all phases of electrical and heat energy production cycles including compliance with all

H ealth and Safety protocols.

FORMAL EDUCATION

BS in Nuclear Technology, Kiev State University, Ukraine.

Advanced Software Quality Assurance Engineering, Computer Educational Center, Daly City, CA;

M ay 1998.

Classes in Software Testing and Quality Assurance, UC Berkeley Extension, San Francisco, CA;

September 1997.

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