Insurance Customer Service

Christopher Jones

*** **** ******

Braintree, MA 02184

*** – 750– 8455 **********@*******.***

EXPERIENCE

**/** ** ******* – US Risk/Boston Insurance Brokerage

Assistant Vice President, Property and Casualty Division

Market the suite of US Risk products to regional retail insurance agents. Submit unique accounts to a

broad range of non-admitted and admitted insurance companies. Premiums range from $10,000 to

$500,000, property casualty accounts. Underwriting authority on vacant building and builder’s risk

coverage, Lloyd’s of London program.

02/07 to 10/07 - USI

Senior Commercial Lines Account Executive

Place insurance for large commercial accounts with various A- or better carriers for best coverage and

price, accounts range from $25,000 to $1,000,000 in premium.

02/03 to 09/06 - AI Risk a fully owned subsidiary of AIG, Boston, MA

Commercial Lines Underwriter/Director

Underwrite social service accounts, for property and casualty coverage's. Premium ranges from $5,000 to

over $1,000,000. Helped design online program for brokers to submit accounts and get rapid quotes.

Served as training mentor to underwriting trainees, AIG Professional Associates. Provide Budget estimates

to Senior Social Service Director. Completed the AIG/Lexington Management Development Program.

03/02 to 02/03 - Philadelphia Insurance Companies North Easton, MA

Commercial Lines Underwriter

Underwrite very niche market accounts, Social Service Programs, Health and Fitness Clubs,

Condominiums, Day Cares, and Specialty Schools. Accounts range in size from $1,000-$350,000. All

property and casualty lines written. Achieved a new business written premium amount of over $6,000,000

in one year.

07/98 to 03/02 - Chubb Group of Insurance Companies Boston, MA

Customer Service Representative/Underwriter

Underwriting authority on small accounts typically a $50,000 per account threshold, or depending on the

severity of the exposure. Accounts are high tech, from computer software companies, to biotech research

and development corporations. Thoroughly examine exposures with various computing tools,

especially the Internet. Pricing negotiating on Newlines and Renewals. Rate and issue large commercial

policies, i.e., worker's compensation, package, umbrella, and automobile, with policy premiums as high as

$1,000,000. Daily interaction with Insurance Brokers via fax, phone, and Internet e-mail.

Frequent agency visitation to discuss service issues, and marketing.

09/94 to 07/98 - Kemper Insurance Companies Braintree, MA

Commercial Underwriting Technician

Rate and issue commercial policies, i.e., worker's compensation, package,

umbrella, and automobile. Some Underwriting authority on small accounts

typically a $25,000 per account threshold, general insurance companies, from

restaurants, to painting contractors. Daily interaction with Insurance Brokers

via fax, phone, and Internet e-mail. Frequent agency visitation three to four

times a month, to discuss business plans.

09/89 to 09/94 - CNA Insurance Companies Quincy, MA

Commercial Underwriting Technician

Rate and issue commercial policies, i.e., worker's compensation, package,

umbrella, and automobile. Distribute work equally to other technicians.

Various mail room activities, opening and sorting mail. Temporary back-up LAN

administrator.

EDUCATION

CPCU one part remaining

Massachusetts Property and Casualty Insurance Agents License

Associate in Underwriting designation

Associate in Management designation

Associate in Surplus Lines Insurance course work completed

REFERENCES

Furnished upon request.

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