Customer Service Systems

Steven “Shmuel” Protter: Unix/Linux Systems Administrator

***/* **** ******, ******

Home: 972.2.993.4877 973-6269 Cell: 972.50.466.4306

Hewlett-Packard CSA #000******** RHCE 804************ *****@****.**

Career Objective

Challenging work in Linux/Unix Systems Administration

Experience

9/2005-12/2008 Unix Administrator NDS Jerusalem

Unix/Linux Systems administrator.

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Responsible for global DNS.

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Supported 4 24/7 real time cluster environments serving hundreds of users globally.

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Responsible for development and support of head end systems using Red Hat Cluster Suite to

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provide high availability oracle database services.

Supported hundreds of developers in all phases of NDS product development.

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Was the first installer of 64 bit Red Hat Linux at NDS and led the transition from 32 bit head

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systems to 64 bit Red Hat Enterprise Linux.

Implemented low cost test and development servers using blades and virtualization.

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Managed allocation of developer data on EMC SAN

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Invented a scripted replacement for Red Hat Satellite Server saving NDS $250,000 over two

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years.

Supported several HP EVA San environments

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Supported hundreds of HP-UX and Red Hat Linux Servers in Israel, United Kingdom, India,

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United States

Supported NDS customer environments in United States, United Kingdom, Australia, Japan,

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China, Korea and South East Asia.

12/90-4/2005 Jewish Federation of Metro Chicago

May 2000: Promoted to Systems Specialist: Senior Unix Administrator

• Responsible for all Unix systems at the Jewish United Fund.

• Managed legacy systems for a $200 million organization. The primary fund raising and financial

management applications are being migrated to an Oracle database system with Oracle’s

application server.

• Responsible for all OS issues, security, performance, upgrade and patching

• These legacy systems had an uptime ratio above 99%. No production system outages attributed

to systems administration error since 2002.

• Became backup systems Unix administrator December 1997

May 2002-August 2003: HP Server Upgrade and Expansion

• Managing the migration of legacy systems to L2000 64 bit HP-UX 11.11.

• This upgrade involves moving to 64 Bit versions of all major server software noted below. The

upgrade also includes moving the new Donor Management System from Oracle 8.1.7 to Oracle 9i

Release 2 and Oracle Internet Application Server (ias) Server 9i Release 2.

• Migrated data from local disk to SAN.

Application server upgrade includes managing the transition of the developers desktop

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applications. Using Ignite-UX imaging to cut the roll out time of three systems by up to 67%.

Migration of database from from local disk to SAN based storage.

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Until December 1997

• Systems Analyst responsible JUF Legacies & Endowments System. Hundreds of millions of

dollars in assets managed by the system.

• DBA for ADABAS. Handled installations, upgrades, and database performance.

• Supervised conversion of these systems from mainframe to HP9000 using HP-UX.

• Responsible for shell scripting for major database utilities.

• The system ran on an IBM-4380 mainframe using Natural and ADABAS with over 500,000

records covering both batch and interactive online services.

Managed several programmers on a project by project basis. Responsibilities also included

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projects in Paradox DOS & Windows all versions. Assisted in the conversion of JUF systems

from IBM 4381 to HP-9000 in 1994-1995.

11/89-12/90 ASB/Meditest MIS Department Des Plaines IL

Database programmer in multiple languages primarily servicing the Customer Service Department

transaction processing. Worked with MIS reporting and on-line interactive systems on LAN's. Duties

included, LAN installation and testing, and complete microcomputer hardware maintenance.

3/89-10/89 Electronic Data Systems Madison WI

Systems Engineer Development program. Wisconsin Medicaid account.

Responsible for software enhancement request development, testing of enhancements and changes.

Responsible for recipient eligibility and micro to mainframe electronic claim processing and

communications.

10/87-2/89 Gaylord Broadcasting Milwaukee WI

WVTV-TV Automation Interface. Coordinated the automatic transfer of data from a System/36 to a

custom automation system via a PC terminal emulation. The automation system currently controls every

event in the stations broadcast day. Transfer error rate reduced from 25% to under 1%.

Areas of Competency

• Over 10 years HP-UX systems • Shell scripting (over 10 years)

• awk

administration.

• HP-UX Administration CSA (2002) • perl (over 10 years)

• Logical Volume Management • sed

• HP-UX Security tools and practices • Oracle Database Server 8i/9i/10g/11g

• Ignite Golden Images and Disaster • Oracle Application Server 9i/10g

Recovery • Apache httpd server (over 10 years)

• Network Security • mysql 3.x-5.x

• HP/Service Guard • SAN connectivity

• Advanced kernel configuration • Linux Systems Administration(RHCE)

• Advanced HP patch management (Over 5 years experience)

• Advanced Shell Scripting & automated • Support of a LAMP environments

system management • wikipedia support

• Invented a system to update rhel systems • clearcase support in an RHCS cluster

without access to the RHN network • Virtualization (vmware and Xen)

versions 2-5 • LAMP, installation, support, high availability

Education

August 2000 to present – HP-UX advanced systems training:

Network and Systems Administration I

Network and Systems Administration II

Network and System Troubleshooting

Network Security

Internet Security

Ignite-UX

HP/Service Guard

March-Present - Oracle DBA Training. Forms and Reports developer, Deploying Internet Application

Server.

February 1996 - Software AG DBA Training.

January 1990-May 1991 College of Du Page Glen Elyn IL

C Programming, Advanced C Programming. Included data structures, linked lists, queues, and bit-

mapping.

September 1983-May 1987 University of Connecticut

Graduated with a degree in General Business Administration with a 3.4/4.0 average within the major. This

included a full year of data processing split evenly between theory and programming.

Honors and Awards

Certificate of Achievement ASB/Meditest Lee Street move.

Chairman student government Public Relations and Yearbook. Annual budget over $40,000.

Other Interests

Candidate for the Illinois State Senate 1997-98.

Student Pilot single engine aircraft.

Chasidic studies at Congregation B'Nei Ruven 6350 North Whipple Avenue.

This CV was edited and saved to PDF format using only Linux OS.

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