Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Summary:
5+ years experience in administration of Windows Server 2000/2003/2008 and Exchange
****/**** **** ****** *********al understanding of Active Directory, FSMO roles, Sites and
Services, Group Policies, Global Catalog Servers, Mail management, troubleshooting,
online/offline defragmentation, monitoring and resolving performance issues
Excellent experience in installation of various Server and Client operating systems like Windows
Server 2000/2003/2008, Windows 98/XP/Vista and other third party software applications
Strong knowledge of DNS, DHCP, Distributed File and Print Server administration
Expertise in Exchange2003/2007 deployment, migration, configuration and maintenance.
Experienced in migrating from Novell GroupWise and Lotus Notes to Exchange environment.
Good experience in Clustering and Network Load Balancing to optimize the performance of the
Exchange servers
Experience installing, configuring and maintaining Microsoft Office SharePoint Services (MOSS)
Expertise in Microsoft Office suite and Microsoft Visio
Day to Day tasks with Exchange Servers including troubleshooting issues from User level, Server
Mail flow, Public Folder, Mail Restoration, Mailbox Restoration, online/offline defragmentation
of databases, connectivity to Directory Services and Blackberry issues
Strong experience in implementing backup and archiving solutions using Symantec Backup Exec,
NT Backup, Norton Ghost and Quest Archive Manager
Enterprise patch updates and package implementation using tools like WSUS, WinInstaller and
Wise, System Center Configuration Manager (SCCM)
Extensive experience in installation, configuration and management of major Antivirus and Anti
spam from vendors like Symantec, Trend Micro, Barracuda, GFI MailEssentials
Strong experience in monitoring and management of data center environment and other servers
using System Center Operations Manager(SCOM), Exchange Best Practices Analyzer (EXBPA),
EXMON
Expertise in remote administration and maintenance of Active Directory, Exchange Server
Experience using tools like ESEUTIL, ISINTEG to restore Exchange Environment from failures
Proven Leadership, Management skills, communication skills. Can work independently as well in
teams
Installing and troubleshooting a variety of hardware and software equipment like printers
scanners, copiers, LCD projectors
Technical Support and troubleshooting in production environment on a 24/7 basis
I T Skills:
Server Operating Systems: Windows Server 2000/2003/2008
Client Operating Systems: Windows 9x/XP/Vista, OS X.v.10.4/10.5
Messaging and Collaboration: Exchange Server 2003/2008, Blackberry Server
Applications: Active Directory, DNS, DHCP, IIS v.6.0/7.0, NAT
Virtualization: VMWare Server, VMWare ESXi
Antivirus/Anti Spam/Firewalls: McAfee, Symantec, Trend Micro, Barracuda Spam and Virus
Firewall, Microsoft ISA Server, GFI MailEssentials
Backup Solutions: Symantec Backup Exec, Norton Ghost, NT Backup
Archiving Solutions: Quest Archive Manager, Quest Tools
Patch Management/ Packaging: WSUS, WISE from Symantec, WinInstall LE, SCCM
Protocols: SMTP, IMAP4, POP3, TCP/IP, LDAP, NNTP, VPN, RPC over HTTP
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Hardware: HP ProLiant 380/580, Dell PowerEdge 2850/2900/6850/SC 1425, HP/Dell/Apple
Laptops and Desktops
Remote Management: RDP, Terminal Server
Content Sharing and Aggregation: MOSS
Email Clients: Outlook2000/2003/2007, Outlook Express/Windows Mail/Windows Live Mail,
Apple Mail, Thunderbird, Entourage
Languages and Scripts: C, Java, HTML, XML, Powershell
Performance Monitoring and Management: MOM, SCOM, EXBPA, EXMON
Database: Oracle 9i, SQL
Tools: ESEUTIL, ISINTEG, RPCPING, TELNET, NSLOOKUP, EXMON, DCDIAG,
NETDIAG, NTDSUTIL, REPLMON, ADSIEDIT
Others: RAID, Apache Tomcat, MS Visio, Microsoft Office2000/XP/2003/2007, File and Print
Servers, LCD projectors, HP/Dell/Lexmark/Canon/EPSON/Brother Copiers, Scanners, Printers,
Fax Machines, Tape Management, Digital Certificates, WINS, Partitioning Tools
Certifications:
MCTS – Exchange Server Configuration
Sun Certified Java Programmer (SCJP)
Working towards CCNA
Job Profiles:
Sept 2008 – till date
Senior Exchange Administrator
Comcast Corporation, Albuquerque
Environment:
Windows Server2003/2008, Windows XP/Vista, Exchange 2003/2007, ISA server, Blackberry Server,
CCR clustering, Symantec Wise, WSUS, Trend Micro Antivirus, GFI MailEssentials, EXBPA, SCOM,
SCCM, Power Shell, Quest Archive Manager, Terminal Server, Group policies, Outlook 2003/2007,
SMTP Smart Hosts, ADSIEDIT, IIS
Responsibilities:
Maintaining Exchange 2003 environment and performed daily duties
Prepared the Active Directory environment in a phased manner for successful implementation
of Exchange 2007 in the organization
Migration of Windows 2003 environment to Windows 2008 environment
Migration of Exchange 2003 environment to Exchange 2007 environment
Configuring CCR Clustering in Exchange 2007 environment for fault tolerance and high
availability
Migrating 10000 legacy mailboxes to Exchange 2007
Configuring ISA Server 2006 for enhancing the security of the organization
Configuring Client Access Server (CAS) for Outlook web Access and Outlook Anywhere,
Microsoft Active Sync. Troubleshooting user related issues.
Configuring custom connectors between the legacy servers and Exchange 2007 Servers for relay
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Installation of additional Mailbox Servers to cater to the need of the organization. Creation of
custom mailbox quotas and limits for users in the environment
Recovering Exchange environment from failures within RTO’s using ESEUTIL, Log replaying
Managing third party antivirus and anti spam solutions hosted by AppRiver
Setting up 4 Hub Transport Server roles, configured connectors, setup Email Disclaimers,
monitoring and troubleshooting of Transport queues to ensure smooth email flow
Configured 2 SMTP smart hosts for improving the security of the exchange environment.
Establishing multiple SMTP domains for email acceptance in the organization
Managing AD Sites and Global Catalog Servers ensuring optimal performance in servicing
requests
Remote Administration and maintenance of Exchange environment
Analyzing the performance of the Exchange organization using Exchange Performance
Monitoring tools
Configuring and managing group policies at Site, Domain and Organizational Unit levels to
enforce restrictions
Installation and configuration of Trend Micro Antivirus on mailbox servers for protection
Installation, configuration and management of GFI MailEssentials for Anti Spam Solutions
Establishing updates and patches, packaging in the domain using WSUS, System Center
Configuration Manager (SCCM), Wise tool from Symantec
Configuration of public folders in Exchange 2007 environment
Using Exchange Best Practice Analyzer to ensure high performance, reviewing configuration
and identifying potential issues
Blackberry Server installation and providing basic technical support user related issues
Troubleshooting issues in Active Directory and Exchange environments using several tools like
ESEUTIL, ISINTEG, EXMON, RPCPING, NSLOOKUP, TELNET, DCDIAG, NETDIAG,
NTDSUTIL, ADSIEDIT
Performing daily backup using Symantec Backup Exec 12.5 and Volume Shadow copy service
Archived mailboxes using Quest Archive Manger for archiving compliance and E-Discovery
Configuring RAID groups on SAN
Usage of Power Shell for administration of Exchange Environment
Enforcing Digital Certificates to achieve better security through encryption on Exchange 2007
Monitoring and management through System Center operations Manager (SCOM)
Installation and configuration of Internet Information Services(IIS) ver. 6.0 for client services
Implementation of Terminal Server and Licensing Server
Setting up Exchange 2007 32 bit version for testing environment
Regular Monitoring of file systems and management of log drives and database drives to ensure
proper Exchange working environment
Providing technical support to the users from time to time
Aug 2006 – Sep 2008
MS Exchange and Windows Administrator
PIMA Medical Institute, Albuquerque, NM
Environment:
Windows Server 2000/2003, Exchange 2003, Active Directory, DNS, DHCP, EXMERGE, File and Print
Servers, Quest Archive Manager, Active- Passive Clustering, RAID, WINS, RPC over HTTP, SMTP,
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
NAT, Exchange Defragmentation, VMWare Server/ESXi, Outlook 2003/2007, IIS, Blackberry Server,
Windows XP/ Vista
Responsibilities:
Configuration and management of Microsoft Exchange 2003 environment
Migration of Exchange 2003 environment to Exchange 2007 environment
Migration of Windows 2000 Environment to Windows 2003 Environment
Designing, implementation and configuration of Active Directory. Management of DNS, DHCP
and Active Directory, Global Catalog Servers on a daily basis
Installation of Additional Domain Controllers and DNS servers in the existing network for
fault tolerance
Configuration of user mailbox quotas and limits, setting permissions for groups, users and
assigning User Principal Names(UPNs)
Setting up of DNS Forwarding
Introduction of new Exchange Servers into the existing environment for load balancing
Configuring Recipient Configuration settings, setting up Global Address Lists (GAL) and
Offline Address Books (OAB) and Accepted Domains
Restoration/ troubleshooting of Active Directory Servers from failures within SLA’s
Recovering, Restoring and Repairing of Exchange database from failures using both Hard and
Soft recovery techniques within RTO’s
Restoring Mailboxes using EXMERGE utility and performing Brick Level Restoration
Moved 4000 mailboxes between servers in Exchange Organization for performance enhancement
Configuration of SMTP smart hosts for load reduction and security on Exchange servers
Diagnosing with tools like ESEUTIL, ISINTEG, EXMON, RPCPING, NSLOOKUP,
TELNET, DCDIAG, NETDIAG, NTDSUTIL
Implementing Active - Passive Clustering In Exchange 2003 environment to ensure 99.99%
uptime and availability providing failsafe environment
Installation and configuration of Terminal Services and Licensing Servers
Establishing Trust Relationships between forests in Active Directory
Performing Exchange Defragmentation at regular intervals for efficient response times
Enterprise Patch Management and Administration using third party tools WSUS
Maintained 6000 mailboxes and defragmented from time to time to improve efficiency
Troubleshooting NDR’s, Out of Office requests, Mailbox Permissions and management of the
Postmaster account
Enabling distributed File and Print servers
Configuring RPC over HTTP for remote Outlook access
Public folders creation, configuration, management and setting permissions
Securing the environment using Digital Certificates for authentication.
Working on Active Directory administration, Group policy administration, security groups and
distribution groups
Perform daily health checks and monitor Domain Controllers, Exchange Servers, Blackberry
server and Mail queues.
Configuration of MX records and other resource records to establish connectivity in both
Internal and External DNS zones
Archiving using Quest Archive Manager and implementation of Journaling of all mailboxes
Bulk migration of email from PST files from Microsoft Outlook 2003 to Apple Mail for users
Setup Exchange 2003 for test environment
Configuration of WINS server for backward compatibility
Implemented RAID 10 configuration for data redundancy on Exchange Organization
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Remote Administration and maintenance of Active Directory and Exchange Servers
Producing daily, weekly and monthly metrics for senior management review
Working comfortably with VMware Server and ESXi Server virtualization products of VMWare
Implementation of Network Address Translation service(NAT) on ISA 2006 or windows boxes
Troubleshooting Outlook 2003 issues from time to time and supporting user issues
Jan2005 – Jun 2006
Windows and Messaging Administrator
ICFAI, Hyderabad, India
Environment:
Windows Server 2003, Exchange Server 2003, Novell GroupWise 5.5, Windows XP, 2 SMTP smart
hosts, 5 File and Print Servers, Symantec Backup Exec, NT Backup, Wise for Windows Installer from
Symantec, WinInstall LE, Microsoft operations Manager, Microsoft Office 2003
Responsibilities:
Installing and deploying Windows 2003 servers and Windows XP workstations
External and Internal DNS and DHCP design, implementation and management
Active Directory design and deployment. Deployed 7 domain controllers in the parent domain
and its sub domains to meet the load demands and provide high fault tolerance levels.
Configured Active Directory Sites and Services for optimal performance and load balancing
Monitoring Active Directory Replication and problem resolution
Establishment and management of Group Policies using Active Directory. Expertise using
Group Policy Monitoring Console
Deployment of Exchange 2003 in an Active Passive cluster configuration for fault tolerance and
high availability.
Management of Exchange environment on a daily basis. Configuration of recipient policies,
published Global Address lists (GAL’s), mailbox settings, set mailbox quotas and limits,
monitoring of various queues to ensure correct delivery of mail
Migrating Novell GroupWise 5.5 Environment to Exchange 2003 environment
Troubleshooting with tools like DCDIAG, ISINTEG, EXMERGE, ESEUTIL, EXMON,
RPCPING, NSLOOKUP, TELNET
Configuring IIS ver. 6.0 and managing SMTP, POP3, IMAP4 virtual servers
Configuring Public Folder database, managing permissions and monitoring replication
Set up and administered File and Print Servers in Windows 2003
Implementing RAID 5 Configuration for key servers to ensure data redundancy
Bulk Migration of user accounts between exchange servers. Migrated 3000 user accounts
between sites.
Recovering mailboxes and mails using Recovery Storage Group from previous backups
Monitoring Active Directory and Exchange environments through Microsoft Operations
Manager (MOM)
Maintaining 24/7 uptime for Active Directory and Exchange servers.
Implementation of Microsoft Updates, service packs, device driver updates through WSUS
Tracking application, security and windows logs on a daily basis to ensure smooth operation
Software Packaging with WinInstall LE, Wise for Windows Installer
Writing scripts for automating administrative tasks
Management of IIS ver6.0
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Configuring Terminal Services Server and Licensing Server for Remote Desktop Access
Follow up with various product supports for product related issues
Daily automatic backup of the Active Directory and Exchange Servers using Backup Exec 10d
Tape management and storage
Experience with wide variety of Copiers, Printers, Scanners, LCD projectors, multimedia devices
Documentation the active directory and Exchange Environment using Visio, Master server list,
applications and patches, active passive configuration
Everyday troubleshooting and problem resolution for the users and other network related issues
Jr. Windows Administrator Aug 2003 - Dec 2004
Sify Internet Services, Hyderabad, India
Environment:
Windows Server 2000/2003, Windows XP client systems, Active Directory, Exchange 2003 servers, File
and Print Servers, McAfee/Symantec/Trend Micro Antivirus solutions, DNS, DHCP, NT Backup, RAID,
Norton Ghost 2003, MS Office 2000/XP/2003
Responsibilities:
Installation and configuration of Windows Server 2000, 2003 and XP operating systems
Configuring Domain Name System (DNS) including Forward and Reverse Lookups
Configuring Dynamic Host Configuration Protocol (DHCP) for automatic IP allocation to
client systems in the domains, reserving IP addresses to servers and network resources
Implementing Active Directory Service and setting up additional domain controllers in the
domains for load balancing and fault tolerance. Participating in the overall design process and
capacity planning.
Administering and managing a mix of Windows 2000/2003 Domain Controllers. Monitoring
and ensuring proper replication between domain controllers
Creating Active Directory users, groups and organizational units
Group policy creation, configuration, management and application
Defining group policies at User, OU, and Domain levels.
Administering timely updates and patches to the operating system and other applications
Software packaging and deployment over the network through group policies
Installing and configuring Microsoft Office 2000, XP and 2003 suites
Controlling and monitoring of system processes and file system, managing file system, file
system permissions. Implementing RAID 1 on key servers for data redundancy
PC/LAN support for a network of 3000 computers
Configuration and Management of Distributed File System for network sharing of documents
Installing, maintaining and troubleshooting various printers in a network environment
Restoring corrupted Active Directory directory listing from previous backups as per SLA’s.
Performing daily system backup using NT Backup and archival of old backups for a week.
Setting up automatic backup schedules. Cloning of hard disks using Norton Ghost 2003
Perform root cause analysis and fault isolation for network wide infrastructure
Installed antivirus solutions from various vendors like Symantec, McAfee, TrendMicro on client
systems
Extensive documentation of software, hardware configurations and upgrades/patches applied to
all the systems in the domain
Deploy, install and configure the components of system infrastructure on an ongoing basis
Aravind Kumar
Phone: 661-***-****
Email: *******-*****@*******.***
Installing Norton Antivirus on servers and workstations and managing regular patches and
updates.
Resolving user related problems, involved in troubleshooting on an everyday basis. Providing
technical support from time to time
Participating in new Active Directory Server builds.
Experience with FDisk and several other third party hard drive partitioning tools
Education:
Bachelor of Technology, Computer Science and Engineering, Jawaharlal Nehru Technological
University, India. GPA: 3.7