Manager Administrative Assistant

Ilya Ioffe

*****.****@*****.*** c.646-***-****

**** **** ******, ***. **, Brooklyn NY 11214

Summary Personal Summary

I am an office functionality and optimization specialist with more than eight years of experience.

I am innately self-directed, with an iron work ethic and a proven record of predictive judgment.

My principal specialty is operations and logistics management with special attention given to the

analysis and optimization thereof.

Experience 02/2009 – 06/2009 Verizon New York, Inc. (temp project) New York, NY

Executive Assistant to Director of Labor Relations

• Provided extensive administrative support to the Director of labor relations department dealing with

union bargaining, and worker contract negotiations

• Organized collective bargaining agreements into a searchable digital database for each of the New York

State locals

• Planned and implemented a workflow process to allow for simple database integration of incoming

union letters and requests.

• Researched and reported on new solutions for electronic data management, document digitalization

processes, and optimization of computer hardware to support these processes.

• Provided assistance with other ad-hoc projects as needed

01/2003 – 02/2009 Bnei Baruch USA (a non-profit organization) Brooklyn, NY

Office Manager / Executive Assistant

• Provided extensive administrative support to Executive Director and the Board of Director with heavy

calendar management, travel arrangements, meeting planning, briefs and meeting notes

• Participated in numerous Public Relations projects, including new product launches, company retreats,

public dinners and other promotional events, managing bookings of venues, guest speakers, contract

negotiations, and other related assignments

• Planned and implemented marketing and promotion for various events, including ad placement, landing

page composition, newsletter writing, direct mail campaigns

• Managed a client database, organized promotional mailings, and supervised the shipping department

responsible for subscriptions and order filling

• Created, proofread, edited and translated texts used in internal and external business correspondence

• Reconciled corporate credit card accounts and performed basic accounting tasks

• Acted as liaison between foreign and domestic branches

01/2002 - 01/2004 W. M. Starosolsky & Associates Law Offices New York, NY

Paralegal – Litigation Department

• Interviewed and trained new legal assistants and clerks on firm procedures

• Prioritized and scheduled transactions and projects across personnel calendars

• Drafted, revised, translated and transcribed correspondence, motions, orders, and pleadings for clients

and attorneys

• Performed simultaneous translation and interpretation at depositions, testimonies and pleadings,

facilitating client and attorney communication

05/1999 - 09/2001 V.N.S. - Voter News Service New York, NY

Administrative Assistant – Exit Polling Department

• Created, maintained, supervised surveys, political studies, reviews

• Provided all administrative and secretarial support to VP of Marketing, including calendar

management, travel arrangements, as well as reconciliation of corporate credit card accounts, daily

calendar of business appointments, extensive meeting schedules and media interviews

• Translated and proofread advertising and promotional materials

• Maintained daily log of calls and followed up as needed

Skills Language & Writing

• Press release and newsletter composition, web and blog content, RSS feeds and subscription

management

• Media/press kit writing and editing, newsletter creation, optimization and performance tracking

• Content development for press releases, newsletters, websites, blogs, e-zines

• Proofreading, revising, rewriting, editing

Foreign Language (Russian)

• Professional simultaneous interpretation and text translation

• Proofreading and editing

Software

• MS Office Suite 97-2007 – expert proficiency: Word, Excel, Outlook, PowerPoint, Publisher

• Adobe visual products: Illustrator, InDesign, Photoshop, and Premiere Pro

• QuickBooks, Mind Manager, Customer Relationship Management (CRM, ACT!)

• Typing speed: 70 wpm

Systems: Windows 98/XP/NT/2000/Vista, Mac OS

Education John Jay College of Criminal Justice, CUNY New York, NY

• Major: Legal Studies (07/1999 – 12/2004)

• Degree: Bachelor of Science

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American Psychology Society New York, NY

• Applied Psychology: Behavior Profiling (09/2002 – 012/2002)

• Applied Psychology: Functionality in Workplace (01/2003 – 06/2003)

• Applied Psychology: Conflict Resolution (09/2003 – 06/2004)

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References Available upon request.

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