Customer Service Management

FREDRICK H. RIVENSON, MBA, CIA Residence: 732-***-****

Six-Sigma Green Belt Certification Cell: 848-***-****

** ***** *****, ******, ** 08817 E-mail: ****************@*****.***

CAREER SUMMARY

Recognized as "Subject Matter Expert" for Sarbanes Oxley and Statistical Analysis. Sarbanes-Oxley 404 Compliance

and Internal Audit Specialist with proven creative problem solving abilities and accomplishments in Sarbanes-Oxley

Section 404 Compliance Auditing, Statistical Analysis and Review, Internal Audit, Financial Compliance, Forensic

Accounting and Auditing, Financial and Administrative Management, Operations, Training, and the Supervision of up to

ten auditors. Demonstrated ability to work additional hours and travel to various client/customer sites.

INDUSTRY EXPERIENCE

Bio-Pharmaceuticals, Bio-Tech, Construction, CPA and Consulting Firm, Defense, Federal and State Government,

Insurance-Reinsurance, Manufacturing, and Telecommunications.

PROFESSIONAL EXPERIENCE

Jefferson Wells, Parsippany, New Jersey (Professional Services Firm)

Professional - Internal Audit and Controls Group (06/2008-05/2009)

Report directly to Director, Finance Operations. Experience in leading and executing a variety of client engagements,

including COSO, SAS 70, and Sarbanes Oxley compliance, financial management, forecasting, modeling, process re-

engineering, reporting, as well as due diligence, economic and statistical analysis and review, forensic accounting,

GAAP/GAAS, and the upcoming IFRS, in multiple industries

Sobel & Co., LLC, Livingston, New Jersey (Certified Public Accountants and Consultants)

Senior Associate - Internal Control Group (09/2007-05/2008)

Reported directly to Firm Partner. Secured and maintained buy-in from both private and public sector clients by applying

an extensive knowledge regarding Sarbanes-Oxley Section 404 Auditing, COSO, Internal Audit, Compliance and

Reporting, Financial Analysis, and Forensic Accounting across a wide range of industries including Bio-tech/

Pharmaceutical; Construction; Defense; Federal and State Government; and Manufacturing by providing On-budget, On-

time, Reliable, and Value-added Risk Assessments and Sox Auditing solution sets. Created, maintained, and updated

various Entity-Level and Financial Statement Close Test Control Matrices. Received commendations from several clients.

Performed research and wrote white papers and articles for publication on Asset Capitalization, Ethics for Employees of

CPA firms, Ethics in the Work Place, The Human Dimension in CPA Firms, Marketing, On Boarding in the Financial

Services Industry, and Top-Down Sox Auditing.

Sarbanes-Oxley 404 Compliance & Internal Audit Consultant, New York, & New Jersey (04/2006-08/2007)

Reported directly to the Director, Sarbanes-Oxley 404 Compliance, Financial Processes, and Internal Control at Alliance

Time, McKesson Pharmaceuticals, AT&T, Novartis Pharmaceuticals, and Organon Pharmaceuticals. Established on-

going Internal Audit Department, protocol and platforms. Identified and mitigated financial and operational risks, updated

Sarbanes-Oxley 404 documentation and test scripts, conducted Sarbanes-Oxley 404 testing, worked closely with internal

and external auditors, and proposed remediation solutions for the following Sarbanes-Oxley 404 Cycles: Accounts

Payable, Benefits, Cash Management, Compensation, Financial Closing, Intellectual Property, IT, Legal Affairs, Orders to

Cash, Payroll, Pensions, Revenue, Taxes, and Toll Manufacturing.

LVI Services Inc., New York, New York (Asbestos Remediation - Construction Industry)

Sarbanes-Oxley 404 Compliance Auditor (08/2004-03/2006)

Reported directly to the President and the Vice President, CFO. Devised, initialized, and developed LVI's Internal Audit

Department pursuant to COSO and Sarbanes-Oxley 404 requirements. Planned, directed, and completed projects and

services in litigation support, business valuation, and forensics and developing and managing staff. Independently

communicated all findings to LVI’s President, Vice President/CFO, and Department Heads. Developed system integration

methodologies to increase job performance and decrease costs on both the Corporate and Branch Office level.

• Audited and revised procedures to better run and manage Corporate, Continuous Improvement Plan, COSO, and

Sarbanes-Oxley 404 Audits by implementing and upgrading annual audit plan, to include financial, operational, and

compliance audit programs.

• Identified and mitigated financial and operational risks working closely with external auditors.

• Managed, developed, trained, and mentored staff on projects and assess performance for corporate and branch

Office engagement and year-end reviews.

• Planned, organized, conducted, managed, and oversaw a variety of forensic accounting activities to investigate

Fraud and/or other irregularities.

• Developed and implemented Internal Audit: methodology, work process documentation, controls, test plans, testing,

reporting, follow-up, and remediation policies and procedures, presenting all findings in narrative and/or

Visio flowcharting format.

• Audited and documented Corporate and Branch Office: Accounting and Financial Management; Contracting and

Subcontracting; Human Resources, Incentive Plans, Kronos Time Clock, and Payroll; IT and Disaster Recovery;

and Treasury Corporate policies and procedures.

• Published on-line Branch Administration and Corporate Disaster Recovery Manuals.

• Collected, organized, and presented all narrative and statistical documentation required for LVI Data Room Presentation

to potential investors to guarantee the success of LVI’s recent M&A efforts.

Lockheed Martin Corporation (Moorestown, New Jersey)

Financial Analyst/Sarbanes-Oxley 404 Compliance Auditor (10/2000-07/2004)

Reported directly to Senior Manager of Cost Accounting and Contract Accounting Department. As Department Lead,

responsible for the identification and handling of Lockheed Martin Proprietary Information and for the performance of

Sarbanes-Oxley 404 required work and system audits. Developed methodologies to increase job performance in both

Cost and Contract Accounting by integrating system outputs from various incongruent in-house systems. Planned and

accomplished all activities with initiative and sound independent judgment.

• Oversaw and performed data/document intensive and strategic financial analyses and modeling/projections,

economic and statistical analyses, due diligence, valuation analysis, damage calculations and analyses, forensic

accounting procedures, GAAP/GAAS litigation support, industry research, and related investigative assignments.

• Revised and published various forms and procedures ensuring the proper recording/approval of Time and Labor

inputs, resulting in a more timely and accurate charging of labor costs for both employees and subcontractors.

• Revised procedures to better manage Corporate and Sarbanes-Oxley 404 Audits.

• Led Project Finance and Cost Accounting Sarbanes-Oxley 404 Implementation Team identification and resolution

of financial, operational, and IT risks.

• Researched and developed procedures to open, bill, and close contracts and inter-company work transfer

agreements, resulting in the closure of over 250 contracts.

• Developed and administered ad hoc PRF reports to research Cost Management System.

• Authored computer manual on and gave interdepartmental training on the Accounts Payable On-Line System.

• Gave PowerPoint training presentation on Proprietary Information throughout the Controller’s organization.

• Compiled interdepartmental Net Investment and Sales Reports requiring advanced Excel modeling skills,

including Pivot Tables and V-Lookups.

• Wrote position descriptions for all department members to support a common financial system.

• Received a Presidential Community Service Award as well as several work performance cash awards.

Federal Deposit Insurance Corporation, Hartford, Connecticut

Financial Analyst/Management Reporting Specialist (02/1990-09/2000)

Reported directly to Senior Management. Gathered, compiled, and evaluated data concerning financial and

administrative management processes to measure program accomplishments. Directed Bank Audit review of loan and

other asset documentation for multiple Federal and State Chartered Banks. Designed and conducted complex projects

simultaneously, presenting findings in written, visual, and oral format. Formulated audit compliance strategies.

Assembled and correlated data and facts for written response to inquiries from government officials, private organizations,

and citizens on financial management issues, providing timely response to correspondence. Formulated and monitored

Customer Service policies.

• Upgraded and produced budget reports, using automated analysis techniques to publish routine and ad hoc

analyses of office and managerial productivity, providing graphical and quantitative summaries of the results.

• Employed project management approach in analyzing and evaluating financial management reporting plans,

and Corporate systems and procedures to determine their effectiveness; recommending improvements and

proposing new alternative problem solving approaches to resolve unprecedented problems.

• Demonstrated a comprehensive knowledge of financial analysis by evaluating statistical data, correlating actual

to forecasted data and results, and by devising methodologies specifically suited to given problems by

employing financial modeling techniques, and by conducting feasibility and cost/benefit studies.

• Evaluated existing program costs and developed criteria to measure program accomplishments for use in four

offices resulting in excellent audit findings.

• Created and installed a response system for Internal Auditor requests by identifying corporate risks and by

proposing sound solution paradigms.

• Streamlined the Financial Information Reporting System by implementing an integrated suite of templates

including Excel, PowerPoint, and Word applications, resulting in the dissolution of eighteen receiverships.

• Researched and composed responses to over 650 Congressional Inquiries, wrote articles for in response to

various political and industrial requests and maintained active communication with all clients/customers to

manage their expectations, thereby substantially lower litigation costs, and client/customer complaints.

• Motivated professional and support staff to generate strategic data and information effectively and to improve

information retrieval procedures.

COMPUTER PROFICIENCY

• Advanced Microsoft Office - Excel, PowerPoint, Word, and Access

• Windows – D-Base, Lotus, and WordPerfect

• Profitool • Visio • Windows NT • SQL • PRF • HTML

EDUCATION

M.B.A., Finance, State University of New York at Albany

B.A., Accounting, Syracuse University

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