Manager Service

John E. Milleson

***** *. ***** ***., ****, AZ. *5212, 480-***-****(H) 602-***-****(C)

PROFESSIONAL EXPERIENCE

Hilton Hotels Corporation, Pointe Hilton Squaw Peak Resort 2000 to Present

Director of Food and Beverage Phoenix, AZ

Responsible for the complete operation of the Hole in the Wall Restaurant, Lantana Grille Restaurant,

Banquet Facilities including 67,000 Sqft of Indoor/Outdoor meeting space Slim Pickins’ poolside bar and

grill, River Ranch water-park, two full service Cabanas, the Cactus Rock Creamery. Directed 20 salaried

managers and over 200 line level employees. Accomplishments include:

• Bringing all COS measures into budgetary guidelines within three months of employment

• Created new and forward moving revenue opportunities through F&B product development

• Re-designed all outlet menus within 5 months of employment. Menus rotated on a seasonal basis and

developed considering food trends, guest and team member feedback, market price resistance,

commodity price, global and local availability and carbon signature.

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Executed events such as, Water Safety Day, Easter, 4 of July, Pumpkins at the Peak and volume

weekend activities

• Facilitator of Front Line Leadership

• Bi-property facilitator of Bar Code Responsible Alcohol Service

• Implemented a multiple resort training programs for food safety based on Maricopa County Health Code

• Leader of the Resort “Funtastic” committee (Cross Functional Department Leaders working

collaboratively to deliver the best guest experience)

Purchasing and Supply Manager, Hilton Supply Management Southwest

Complete responsibility for the procurement of F&B, OS&E and MRO supplies, service contracts and capital

expenditures for over 300 hotels in the southwest region. Additional duties include creating requests for

proposals, developing and issuing bids, contract negotiations, implementing programs and contract

management. Developed and Implemented a five state pest control contract encompassing over 100 hotels. Other

duties include supplier qualification (OSHA, FDA, USDA and State and Local regulation compliance) quality

assurance audits and ongoing program financial auditing.

S tuart Anderson's Restaurants 1998 to 2000

Restaurant Manager Mesa, AZ.

As a member of a management team, I was responsible for all restaurant operations. Duties included but were

not limited to, bar operations and liquor cost, food cost, scheduling, purchasing, maintaining inventory

levels, hiring, training, employee counseling, customer care and challenge resolution, maintaining health

department and liquor board standards, payroll, creation of weekly P&L and P&L responsibility.

Hilton Hotels Corporation, Hilton Suites Phoenix 1997 to 1998

Director Food and Beverage Phoenix, AZ

Responsible for all aspects of a food and beverage operation for a 212 room hotel. The hotel, which included

one restaurant, served three meals per day, provided room service and four banquet facilities. In addition

to the daily operations, my responsibilities included menu development, budgeting, food safety purchasing,

and a 3.5 million-dollar P&L.

Eurest Dining Services 1996 to 1997

Chef/Kitchen Manager P hoenix, AZ

Working in an externship position during Culinary School, I gained experience as a Chef/Kitchen Manager.

Duties included, menu development, food cost control, exhibition cooking, daily prep and production and

implementation of cost reduction measures. Additional projects included creating a company HMR (Home Meal

Replacement) program for local implementation.

E DUCATION

University of Pho enix 2000 to 2006

BS Business Administration 3.3GPA

Scottsdale Culinary Institute 1997 to 1998

A OS Culinary Arts and Restaurant Management 3.7GPA

*Perfect Attendance Award

MILITARY

Unite d States Army 1989 to 1991

Medical Specialist Rank: E-4

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Assigned to the 8 Engineer Bn., Ft. Hood TX. Actively participated in operations Desert Shield/Desert

Storm. Received several service medals including three Bronze Service Stars and the Army Commendation Medal

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for efforts in field sanitation. Honorable Discharge received on April 16, 1991.

QUALIFICATIONS

Computer Applications, Microsoft Excel, Word, Access, Power Point, Outlook

Serve Safe Food Service Manager Certification # 2174873

CPR Certified

Achieve Global Train the Trainer Certification

National Association of Purchasing Managers Member

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