Project Software

Annie Mitchual

***** **** ****** *****

703-***-**** (C) Centreville, VA 20120 703-***-**** (H)

Email – *********@*******.***

US Citizen

Objective:

I am seeking a director level QA position which will utilize my prior education and experience. The

desired position will involve developing, establishing, and enforcing software testing/quality assurance

standards and measures for the information technology services within an organization, and applying

proven analytical and problem-solving skills to verify and validate software.

Skills Summary:

• IT Professional with extensive information management experience, including requirements

analysis, software design, development, testing, information security management and

documentation

• Experience with large-scale development projects and the system development life cycle

• Experience with both the Waterfall and Agile methodologies

• Contributed to a total of 253 releases comprised of Major, Minor and Maintenance releases in a

given year

• Managed over 10,000 manual test cases that were executed by QA personnel

• Good speaking and writing skills and ability to communicate concepts and ideas to peers and

upper management

• Proven record of success working with onshore and offshore QA resources

• Developed test strategies and guide the development of test cases

• Created test schedules that efficiently allocate resources to execute test cases

• Developed automated test capabilities for regression testing

• Mentor team to drive teamwork, innovation and excellence

• Great people skills

Technical Summary:

• Operating Systems : UNIX, MVS, MS Windows 95/98/2000/XP, Windows NT

• Software : C, C++, SQL, P/L SQL, SQL*Plus, JAVA, Test Director,

QA Partner/Quality Works, Power Builder Powerscript,

Shell Programming, COBOL, COBOL II, JCL, CLIST, TSO,

SQL*Plus, JAVA, MS Office (Word, Excel, Access,

PowerPoint)

• Databases : Oracle, Informix, Access, IMS, DB2

Education/Training:

• BS., Information Systems, University of Maryland, College Park, MD 1987

• UNIX Systems/C Programming Certificate, George Washington University, 1996

• Power Builder, Oracle, C++, TCP/IP

• Java Programming

• Computer Security and Information Assurance Certificate, George Washington University,

October 2003.

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Professional Experience:

Network Solutions (5/99 – Present)

Software Test Lead / Software Test Manager

• Identify skill requirements for department staffing

• Manage a team of 15 software test engineers in verifying, validating and certifying software.

• Direct and oversee staff in the performance of their respective duties, and complete related HR

activities, including interview, disciplinary and performance management tasks and end of year

performance appraisals.

• Identify needs and provide training, development and support for staff.

• Manage the development of overall software test strategy and approach, project schedules and

milestones.

• Establish and communicate project goals and objectives and set direction for the QA team.

• Manage Domain Name Registration, e-Commerce, eMail, OnlineMarketing and Web Sites creation

tool projects.

• Thorough knowledge and understanding of the issues that need to be tested and strategies for

testing a wide range of software applications for compliance.

• Manage test plans, test cases, test execution, defect tracking, regression testing, deployment

from testing into production and test case maintenance.

• Support software deployment for all releases.

• Support data center migrations of applications from one data center to the other

• Communicate test results with the testing team and upper management.

• Provide technical direction and support to QA team members.

• Interact frequently with the development and operations teams to investigate and resolve

problems.

• Ensure products are tested and released for production in accordance with approved

specifications and procedures.

• Develop continuous improvement of QA strategies.

• Analyze and present related reports and data for upper management’s review as needed.

• Developed the Y2K test framework, test design, and test implementation.

• Engage team members in various team building and recognition activities to boost morale

AT&T – DMR Consulting (9/98 – 4/99)

Software Developer (Y2K Compliance Project – MVS,COBOL environment)

• Participated in analysis, design and development meetings of applications that needed remediation

for Y2K.

• Participated in the analysis of code for Y2K compliance.

• Designed and changed COBOL code for Y2K compliance.

• Tested System and integration flows to ensure all modifications were thoroughly tested.

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MCI – Comsys Information Technology Services (4/98 – 9/98)

Requirements Analyst / Software Development Support(UNIX, C++, Oracle environment)

• Responsible for documenting detailed technical requirements for new product features.

• Worked closely with project managers, product managers, analysts, engineers and customers to

understand the functional product requirements and define them in terms of detailed product

requirements.

• Developed processes, create documentation and track status providing updates to project

management.

• Participated in the analysis of existing test data.

• Developed software trace ability matrices to ensure completeness.

• Developed test plans, test cases, test procedure and expected results.

• Regression tested and ensured all modifications are thoroughly tested.

• Sole user in the division to program applications with a test automated tool –

QA Partner/Quality Works to run regression tests unattended to assist testers.

• Performed database queries and data manipulation using SQL Plus/ SQL to ensure database

triggers, stored procedures and system processes are validated.

TRW, Integrated Engineering Division, Fairfax, VA (4/96 – 4/98)

Requirements Analyst /Test Lead Engineer

• Responsible for documenting detailed technical requirements for new and existing product

features.

• Worked closely with project managers, product managers, analysts, engineers and customers to

understand the functional product requirements and define them in terms of detailed product

requirements.

• Developed processes, create documentation and track status providing updates to project

management.

• Developed complex project reports using SQL and Informix.

• Provided managerial and technical support for requirements analysis.

• Developed test plans, test cases, test procedure and expected results.

• Identified test environment, test configuration for System Acceptance Testing.

• Analyzed all results and modifications to system requirements as necessary to resolve an error.

• Regression tested and ensured all modifications were thoroughly tested.

• Managed and maintained process tool for project.

• Created project schedules and facilitated successful, on-time completion of project milestones.

AT&T Corp., Herndon, VA (1/88 - 1/96)

Software Developer/Project Team Leader (TOPAS, VTNS, SCS applications - MVS, COBOL

environment)

• Interfaced with system analyst to establish user requirements for new development.

• Extensive IMS batch and message region programming in COBOL II.

• Interfaced and coordinated resolutions directly with users.

• Responsible for problem identification, investigation, resolution, coding modifications and software

update coordination.

• Designed system components according to written system specification.

• Developed test plans and test cases and executed unit, subsystem and system tests.

• Maintained and supported existing systems.

• Analyzed current procedures for software updates and release handoffs to testing groups.

• Analyzed and established new quality control procedures for maintenance and new software.

• Interfaced with Release management representatives, testing and production groups for processing

problems.

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References: Available upon request.

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Contact this candidate