Sales Manager

Kimmo K. Tarkka

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**** ** ** *******

Kansas City, Missouri 64151

1-816-***-**** (Mobile)

*******@**.**.*** (Email)

Qualification

Over 10 years of client facing experience at Cerner in different roles including Enhancement

Sales, Cash Collections, Client Satisfaction Surveys and Project Management experience. Good

MS Office and MS Project skills and extensive experience with both external and internal client

relationships, great time management skills. I was rewarded Cerner Long Term Service Award

(LTSA) after 7 straight years of outstanding service for Cerner.

Education

Bachelor of Business Administration (BBA) – Marketing

University of Arkansas at Little Rock (UALR), Little Rock, AR

Professional Experience in US:

Cerner Corporation, Kansas City, MO

• Engagement Leader, Cerner Upgrade Center (Sept ’07 –June ‘09)

Managing client upgrades to more current release during each phase of the project:

Planning, Engaging, Project Kick Offs, Managing Configuration and Testing Events,

Conversions and Turnovers. Internally managing assigned resources, approving time

and expenses, reporting executives weekly concerning status of the project, updating

MS Project Plan, managing weekly internal/client calls. Successfully implemented

upgrade projects on time and under budget several times.

• Sr. Project Leader, Cerner IP Release Management (Oct ’04 –Sept ’07)

Managed IP Release Management internal service queues. Managed monthly

Cumulative Support Releases testing events for Cerner CPP software releases. Involved

working closely with IP Factory, India Certification testing, Document Developers, Test

Designers, Cert Abilities Lab and with Engineering teams to resolve any Cerner

Millennium code issues found during testing cycles to focus quality of the code delivery

and met delivery dates for each release. Approved for Cerner Long Term Service Award

(LTSA) after 7 years of outstanding service (4 weeks time off, none vacation time)

• Sr. Client Manager, Cerner Client Care (Jul ’01 – Oct ’04)

Managed relationship for client sites for applications were in production. Worked

closely with Cerner Consulting when new applications were implemented. Responsible

for cash collections, enhancement sales, client satisfaction surveys & KLAS surveys,

updating sales opportunities, competitive info and client production issue escalations

with Cerner engineering teams. Made Cerner Millennium 100% Sales Club 2003.

• Client Manager, Cerner Client Care (Jun ’00 – Jul ’01)

Managed relationship for client sites for applications were in production. Worked

closely with Cerner Consulting when new applications were implemented. Responsible

for cash collections, enhancement sales, client satisfaction surveys & KLAS surveys,

updating sales opportunities, competitive info and client production issue escalations

with Cerner engineering teams.

• Account Manager, Cerner Client Care (Nov ’96 – Sep ’98)

Managed client relationships for several client sites for applications that were in

production. Responsible for cash collections, enhancement sales, updating sales

opportunities, competitive info and client issue escalations with open production

issues.

Professional Experience in Finland:

• Scribona Oy, Espoo, Finland (Oct ’98 – Feb ’99)

Wholesales Marketing and Sales Manager for Software

• Tennis-School Hedman Oy, Helsinki, Finland (Feb ’92 – Aug ’96)

Tennis Pro & Marketing Manager

• Rank Xerox Corporation, Espoo, Finland (Sep ’89 – Nov ’91)

Sales Executive, Copiers & Faxes

• Rank Xerox Corporation, Espoo, Finland (Aug ’88 – Sep’89)

Marketing Manager, Copiers & Faxes

References:

• References are available on request.

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