Sales Customer Service

Dan Huizinga

**** *. ******** ******

Arlington Heights, IL 60005

E-Mail: *******@*********.***

Phone: 847-***-****

Objective: To obtain a position as an Account Executive utilizing my vast experience and technical

knowledge.

Management Skill Summary

Project Management Technical Support

ISO 9000:9001 Auditor Budgetary Planning

Cost Reduction Customer Service

Distributor Management Representative Management

Technical Product Trainer Sales Training

Competitive Positioning Team Building

Market Branding Long Range Planning

Customer Retention Business Development

Inside / Outside Sales Trade Show Management

P&L Forecasting

Technical Skills: MS Office, Word, Excel, Power Point, ACT, Goldmine, SharePoint, QAD, Adobe,

Train the Trainer, Multi-meter, ISO-9000:9001, Associates Degree Electronics, National Account

Management, Tactical Marketing and Implementation, Strategic Market-Based Planning, Agency

Approvals and Standards, Product Manuals, White papers, Technical Bulletins, Read Schematics.

Major Accounts: Siemens, Honeywell, GM, John Deere, Caterpillar, Beckman-Coulter, ITW,

McDonalds, Arby’s, Fantech, Power Flame, Delphi, NuStep, Hobart, Viking Range, Sub-Zero, Elgin

Sweeper, Copeland, Lochinvar, Maxon, SullAir.

Account Executive TUV SUD America Peabody, MA 2007-2009

• Account Executive for an international testing laboratory and

c ertification organization.

• Responsible for sales and testing services such as electrical safety,

e lectromagnetic capabilities, and environmental compatibility.

• Transitioned a new territory in the Midwest region by developing new

b usiness in which I increased sales by 10%.

• Determine proper standards including country requirements for specific

p roducts.

• Generate quotations and pricing based on the above criteria.

• Interface directly with engineering and upper management to ensure

c ompletion of testing.

• Identify new verticals and implement marketing strategies.

• Met 97% of annual sales quota set for 2008 with sales of $800,000 for

f irst year

• Work independently from a home office.

Director of Sales & Marketing A.J.Antunes& Co., Carol Stream, IL 1999-2007

• Exclusively managed the controls division, which manufactures air and

g as pressure safety switches and custom electronic controls for the food

s ervice, HVAC industries and other verticals.

• Interfaced directly with engineering, quality control, purchasing &

m anufacturing departments to ensure quality, pricing structure and completion

o f products.

• Provided product and technical support via training, seminars and

p hone support.

• Responsible for the promotion of products and management of 250

c ustomers.

• Managed 20 independent representatives and 30 distributors.

• Established new representatives and distributors in territories with

d eficiencies.

• Established sales networks within Asia and Europe.

• Launched new product line that increased earnings by 30% in Asia and

E urope.

• Obtained agency approvals for external and internal products.

• Created new marketing pieces for advertising and promotions.

• Directed weekly PEP meetings with production, manufacturing,

e ngineering, quality control and purchasing to review and update project status,

t asks and open issues and maintain them on the corporate Share Point site.

• Participated on strategic teams.

• Developed, designed and maintained all technical manuals and

m arketing brochures.

• Managed all trade show tasks.

• Worked as an internal ISO auditor and assist in writing work

i nstructions.

• Traveled to all key OEMs and representatives on an annual basis.

• Supported buying conferences.

• Reported directly to the President of company.

• Increased revenue from $1.5 to $6 million within 5 years, including 23%

a nd 17% increases in last 2 years.

Product Specialist/Manager Ogden Manufacturing Co., Arlington Hgts, IL

1994-1999

• Responsible for management and supervision of laboratory and

w arehouse personnel.

• Provided technical support for sales and customer service

r epresentatives.

• Evaluated job functions of personnel to properly allocate work duties.

• Managed and maintained warehouse stock and reviewed product

a ccuracy.

• Obtained agency (UL/CSA/CE) approvals.

• Created and maintained technical manuals.

Regional Technical Representative Mita-Copy-Star America, Addison, IL 1992-1994

• Coordinated and instructed technical classes via regional, hotel and

d istributor location seminars.

• Provided ongoing review of distributor ’s service and sales departments

t hrough performance reviews.

• Provided field support for problems that dealer could not resolve.

• Maintained and updated all technical bulletins for all product lines.

Education

• DeVry University

• Associate Degree Electronics

• University of Wisconsin/Executive Education

• Courses: N ational Account Management, Tactical Marketing and

I mplementation, Strategic Market-Based Planning.

Contact this candidate