Customer Service Human Resources

RAMNEET SANDHU, PHR

***** **** ****** # ****, ******* AZ 85044

PHONE 408-***-****

E-MAIL: **********@*****.***

Objective:

To actively seek a position where I can utilize and enhance my communication, organizational and

technical skills as an HR Generalist.

Qualifications:

• Self-motivated Human Resources Professional with a great record of success building and guiding

high-performing staff members seeking a Human Resources position.

• Dynamic team member offering proven experience in employee relations, new hire orientations,

policy administration, recruitment, benefits, compensation, risk management and training

initiatives.

• Consummate team player cultivating positive relationships at all levels by utilizing exceptional

communications, presentation, and organization skills.

• Proactively analyze HR metrics while ensuring full compliance with federal and state labor laws

and regulations, including Title VII, ADA, PFL, FMLA and COBRA.

Computer Skills:

MS Office Suite, FrontPage, ADP Software, Reflections, HR Perspectives, Oracle and E-time.

Professional Experience:

Therma Corp 08/2006 – 04/2009

San Jose, CA

HR Generalist

• Provided sole HR Generalist support and first point of contact to over 200 employees by working

with senior leaders to improve the human performance of the organization by assuring that quality

employees are hired, developed, and that personnel programs, policies and support services are

implemented.

• Conducted all employment related activities (orientations, new hire packages, writing

correspondences such as new hire offer letters)

• Acted as an advisor with regard to complex HR/Employment issues/questions, employee relations,

employee performance reviews and management.

• Managed and enforced HR policies to meet organizational needs and comply with state and

federal laws, leave policies including Federal Family Leave, California Family Rights Act, and

Pregnancy Leave.

• Managed and administered employee Health & Welfare programs such as medical insurance,

dental, vision, life insurance, COBRA, PTO, and holiday pay.

• Conducted exit interviews.

• Managed worker comp cases and OSHA records and assisted the Safety Director with OSHA

compliance.

• Coordinated disability, LOAs (i.e. FMLA, PFL etc.) with employees.

• Managed the unemployment benefits program, including claims processing, respond to disability

claims and communication with EDD.

• Maintained and administered workers' compensation material; files claims with the insurance

company. Administered 401(k) plan in conjunction with Investment Company and Financial

Controller.

• Coordinated with immigration lawyers to keep immigrants within INS regulations and assisted

with processing of immigration paperwork.

• Managed the annual EEOC reporting and filing.

Broadcom Corporation 06/2005 – 08/2006

San Jose, CA

Temporary Employment Representative/ Staffing Specialist

• Opened and closed contingent requests in Poeplesoft and ADP. .

• Posted positions to both internal and external sites.

• Reviewed job descriptions, prepared and placed job postings and advertisements. Interviewed

temporary employment candidates from many different staffing agencies

• Managed contingent workforce and manage vendors, sources, on and off boarding and reporting.

• Approved time cards online using E-time

• Primarily responsible for the overall administration of scheduling interviews, made candidate

travel arrangements, requested background investigations and created offer letter documents for

new hires, and drove the on boarding process for all new full-time employees.

• Updated candidate profiles in a web based applicant tracking system (ATS) throughout the

interview and offer processes including posting notes and interview agendas, tracked verbal offer

extensions for Manager of Global Staffing, and final drafts of offer letters.

• Generated offer letters for new hires while ensuring accuracy of all job-related detail through ATS

database and templates.

NextG Networks, Inc. 11/2003 – 06/2005

San Jose, CA

HR Rep

• Assisted HR department in coordinating company events and administrative duties.

• Administered employee Health & Welfare programs such as medical insurance, dental, vision, life

insurance.

• Maintained employee files and personnel records.

• Entered job orders, scanning resumes, and conduct reference checks.

• Formatted/ prepared resumes generate offer letters and New Hire Packets.

• Made arrangements for new hires; made sure all paperwork is completed working directly with

HR to facilitate the process, ordered new hire computer equipment, and arranged offices by

coordinating with their managers.

• Informed and supported managers with HR issues which included aiding the employees with

payroll time sheets, LOA, vacation forms etc.

NextG Networks, Inc. 03/2003 – 11/2003

San Jose, CA

Executive Admin Asst

• Provided customer service to employees and high level of administrative support for CEO, CFO

and Director of HR.

• Communicated and handled incoming and outgoing electronic communications on behalf of the

officers.

• Coordinated extensive and detailed travel arrangements and process related expense reports.

Organized and coordinated meetings.

• Coordinated meeting schedules, arrangements, conference calls, appointments, and candidate

interviews, using knowledge and judgment of the executives’ priorities and business practices.

• Worked on J.P.A’s for the operations, N.D.A’s for the legal and HR department. Maintain

Database of the legal agreements and right of way permits with cities from all over U.S.

• Prioritized and managed multiple projects simultaneously, and follow through on issues in a

timely manner

Education

California State University, Hayward, CA; Bachelor of Science in Business Administration Graduation,

June 2005

Certification: PHR, December 2008

Organization: Member of the Society for Human Resource Management and HR groups.

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