Customer Service Quality Control
Resume:
Eugene Collin Rachmat
Chicago, IL 60608
********@****.*******.***
Career Objective:
A full time entry level consulting position involving improving an organizations
performance through process improvement, new technology implementation, and
change management.
Education:
Bachelor of Science, Industrial Engineering
Bradley University, Peoria, IL
Cumulative GPA: 3.4/4.0
Senior Design Project
16 week project with a medium sized metal fabrication company. Project consisted of
problem analysis of work flow within the company and proposal of an alternative
company structure with an alternative machine layout.
Relevant Coursework:
• •
Manf. Quality Control Facilities Planning
• •
Introduction to Logistics Engineering Production Planning and Control
• •
Statistical Methods Technical Writing
• •
Operations Research Computers & Computation in Ind. &
Manf. Engineering
Relevant Software:
Visual Basic, C++, ProModel, Microsoft Visio, Jensen Facility Layout Excel Macro,
FactoryCAD, WinQSB, AutoCAD, Spiral, Blocplan, Lindo 6.1, Minitab 15, JavaScript,
HTML, Microsoft Office Apps.
Achievements:
Elgin Sweeper Co. (Elgin, IL)
12 week summer internship position at a street sweeper manufacturing company.
(May 2008-August 2008)
Projects:
• Created work instructions/assembly line process instructions
• Participated in lean/5s events
o Parts reallocation/removal for increased workflow and assembly efficiency
• Designed layout of new assembly station
• Consolidated parts for new assembly station
• Sourced equipment for new assembly station
SPL Auto Tuning, Inc. (Arlington Heights, IL)
President and co-owner of a small business focusing on aftermarket automotive
performance parts, installations, custom automotive mechanical work, and custom
automotive fabrication. (May 2004-September 2006)
Job function:
• Managed all wholesale parts accounts
• Scheduled customers and provided customer service
• In charge of pricing of parts and products
• Managed employees/team (4 mechanics)
Contact this candidate