Technical Support Technician
Resume:
Carol Clements
Otis Orchards, WA
Employment History: Servatron Inc.
Tester, Inspector, Assembler 7/2008 - 6/2009
Spokane WA 99216
Fujitsu Computer Products of America
Call Center, Technical Support 4/1997 - 12/2007
1255 Arques Ave
Sunnyvale, CA 94085
C. Hoelzle & Assoc. (CHA)
Repair/Support Technician 8/1990 - 3/1997
40 Tesla Bldg A.
Irvine CA 92618
Eaton Corp./MSC Products
Engineering/Environmental Test Technician 9/1986 - 7/1990
1640 Monrovia
Costa Mesa, CA
Lear Siegler Inc.
Repair Technician 7/1975 - 4/1986
714 N. Brookhurst Ave
Anaheim CA 92801
Description of Job Duties: Servatron Inc.
Flying Probe Takaya 8400 Operator. Inspection, troubleshoot and some
repair on PCBA’s that fail test. Preformed preventive maintenance on
the Takaya. Inspect, final test and package various PCBA’s that are
being manufactured for different customers. Worked on a special
project which involved prep of sub-assemblies, final assembly to
packaging.
Fujitsu Computer Products of America
Telephone technical support to customers with Fujitsu products,
Printers, Document Image Scanners, Hard Disk Drives. Provide internal
technical support. Warranty Registration of customer’s product.
C. Hoelzle Assoc. Inc.
Component level troubleshoot, repair and test on printers and
document image scanners. Handling customer repairs, maintaining
stock inventory on refurbished product. Whole units, printed circuit
boards, stepper and servo motors, Housing covers. Provide internal
customer technical support. Provide training on my product specialties,
Dot Matrix, Band, Laser printers and Document Image Scanners.
Eaton Corp.
Build and maintain in-house test equipment. Write up and analyze
defective product for RMA. Perform Mil-Spec environmental test.
vibration, thermal, shock., on product. Audit soldering process to
government standards. Calibrate inspection equipment, and tools.
Lear Siegler Inc./Data Products Division
Performed operation testing and troubleshooting of all Lear Siegler data
terminals and printers. Electrical and mechanical. Responsible for
environmental burn in test, monitoring and evaluation of failures of
whole units and well and maintaining test equipment.
Education: Cerritos High Cerritos, CA
Diploma 1975
Golden West College/Telephone Switching Huntington
Grade Beach CA
1978
Lear Siegler Data Terminal In-House Training Anaheim, CA
Certificate 1978
Eaton In-House Blue Print Reading Costa Mesa, CA
Certificate 1988
Coastline Community College/Word Perfect 5.0 Huntington
Grade Beach CA
1988
Eaton In-House High Quality High Reliability Soldering Costa Mesa, CA
Certificate 1990
Fujitsu Printer Manufacture In-House Training San Jose. CA
Certificates 1991 - 1995
OTC Printer Manufacture In-House Training Spokane, WA
Certificate 1994
Fujitsu Document Scanner In-House Training Sunnyvale, CA
Certificates 1994-2007
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