GENTIAN METAJ
**** *. ******** ** ***: 765-***-****
Muncie, IN 47304 Email: ******@*******.***
MANAGER OF SOFTWARE DEVELOPMENT • IT LEADER • PROJECT MANAGER
Empowering leader with a strong technical background and capable of motivating employees to increase productivity
and provide innovative solutions. Proven experience in the management of all activities necessary to take software
projects from Design Specifications to General product delivery. Comprehensive knowledge of modern software
development methodologies and best practices. Experience with the traditional software delivery as well as SaaS. A
self starter with strong multitasking and problem solving skills, who pays attention to details without losing focus of
the big picture. International background and fluent in English, Albanian, Italian and French. Conversant in Spanish.
Available for relocation throughout U.S.
Achieve corporate objectives through passion, commitment and expertise in:
Project Management • Enterprise Application Architecture • Strategy Development
Software Engineering • Business Process Reengineering • Change Control and Management
Web Development • Financial & Securities Industry • Team Building • SaaS • Commercial Software
PROFESSIONAL EXPERIENCE
ACCUTECH SYSTEMS CORPORATION, Muncie, IN 2004 – Current
Manager of Software Development
Entrusted to lead the software development division of this innovative technology company, offering traditional and
SaaS delivered solutions to small, medium and large Trust departments across the US and Canada. Directly reporting
to the Chief Operating Officer. Tasked with hiring new staff and growing human capital in line with company’s
strategic direction. Charged to develop schedules, budgets, estimates, quality goals and plans for the Development
department. Responsible for identifying and driving improvements in the development process that facilitate quality,
customer experience, schedule, and cost improvements. Additional accountabilities include designing and maintaining
the SAS-70 Type II audit controls for the Software Development Life Cycle and serving as backup to the Manager of
IT in the Disaster Recovery Team.
• Led a team of 20+ engineers (Developers, Development Support Engineers, Build Engineers, DBA, Deployment
and Test Engineers) to produce successful and timely releases of AccuTrust Gold, AccuNet, AccuTech Online for
existing and prospective clients.
• Started and implemented automated regression testing to allow QA testers to focus more on testing new features
and less on manual testing of existing functionality.
• Created and implemented strategies to motivate and increase productivity of technical and managerial staff.
• Led effort for the company’s first successful SAS-70 type II audit in 2007.
BALL STATE UNIVERSITY COMPUTING SERVICES, Muncie, IN 2003 – 2004
Robert Bell Lab Cluster Manager
• Supervised 50+ lab assistants in the daily operations of the labs including the InQsit testing lab.
• Assisted in the hiring of the new lab supervisors and lab assistants.
• Successfully trained lab assistants and new student employees.
• Approved and verifying student employee timesheets.
• Lead and managed lab supervisor.
Continued…
Gentian Metaj Resume Page 2
COMPUSA, Indianapolis, IN 2002 – 2003
A + Certified Technician
• Built custom computers to fit customer needs and requests.
• Troubleshot and fixed hardware and software problems on desktop and laptop computers.
• Built wireless and wired LANs.
• Facilitated the replacement and repair process with major computer manufacturers.
ANDERSON UNIVERSITY TECHNOLOGY SERVICES, Anderson, IN 1998 - 2002
Desktop Analyst
• Analyzed, diagnosed and fixed e-mail and network problems.
• Diagnosed, troubleshot and fixed general hardware and software problems.
• Installed and replaced different computer parts, including processors and motherboards.
• Troubleshot and fixed handheld PocketPC and PALM devices.
• Managed the computer lab during the summer of 1999.
RELEVANT HONORS, IT TRAINING & LEADERSHIP POSITIONS
Anderson University Student Government Senator 1998 - 1999
Vice President of International Students Association of Anderson University 1999 - 2000
Honorable Mention, ACM International Programming Contest, Lexington, KY 2000
Cisco CCNA Semester 1-4 2004
EDUCATION
M.S., 2007 - Computer Science, Ball State University, Muncie, IN
B.A., 2002 - Computer Science major with Business Administration minor, Anderson University, Anderson, IN
TECHNICAL SKILLS
Programming Languages: C++ • VB / VB.NET • ASP / ASP.NET • C# • Java • PHP
Databases: MS SQL Server • Oracle • MySQL
Technology stacks: COM • .NET • Web Services
Delivery Environments: MS Windows • Linux • VMWare/ESX • Citrix
Other Systems / Tools: AccuRev • MS Visual Source Safe • TestComplete • XML • SOAP • UML • Business
Objects Crystal Reports • WISE • PGP.