Service Objective
Resume:
Milton Johnson
Albany, GA ***21
*****@*****.***
Objective
Seeking a challenging and rewarding position in operations that promotes
creativity, rewards for P&L improvement, and team development.
Summary
In my previous operation experience, I’ve implemented continuous improvements
that have increased production by 12%. I coordinated safety activities that resulted
in reducing accidents by 25%. At the same time, I improved systems that fell below
required specification and looked for incremental improvement. Overall, I have
had operations experience of 19 years. I worked as a financial advisor at Edward
Jones from 2007-2009.
Experience
United Parcel Service, Albany, GA
Operations Supervisor, 2003 – 2007
• Developed team members to handle daily business needs to meet goals
and objectives.
• Utilized resources to accomplish operation goals through establishment of
effective organizational relationships, decisions guidelines, effective
controls and realistic goals and objective.
• Met or exceeded operational cost budgets.
• Created operational reports that defined, measured, and analyzed
operation results.
• Led employee activities that reduced tardiness by 30% and absenteeism by
50%.
• Supervised and coordinated employees who worked on conveyor belt
processing packages.
• Prepared job schedules, assigned duties and oversaw the work process.
• Directly responsible for the production output of 50 hourly employees.
• Enforced and maintained quality processes, procedures, and safety on the
operation floor to ensure all standards and requirements were met.
• Responsible for completing daily production reports and verifying their
accuracy.
• Directed the work efforts of others by leading by example.
• Demonstrated superior work ethics.
• Dealt with unionize employees and contractual concerns.
• Worked to complete shipments on time by working a J. I. T. (just in time)
process.
United Parcel Service, Albany, GA
Delivery Driver, 1994-2003
• Delivered packages in a manner that met or exceeded production
standards.
• Provided customer services that resulted in no customer complaints.
• Worked on safety committee and helped reduce lost time injuries by 10%.
United Parcel Service, Albany, GA
Preload/reloader, 1988-1994
• Loaded packages in trailers and trucks in a safe and secure manner.
• Learned every position on the conveyor belt and reduced need for
additional employees.
• Exceeded minimum accepted requirements in every new position.
• Operated a forklift.
United States Marine Corp Reserve, Albany, GA
Supply Technician, 1987-1993
Responsible for safety and training of four Marines.
Performed duties as a warehouse supply coordinator.
Issued and maintained military gear.
Performed inventory checks and requisitioned supplies.
Maintained military readiness by attending schools in basic warrior training and
rear area security.
Education
Albany State University, Albany, GA
B.S., Accounting, 1992
Darton College, Albany, GA
A.S., Business, 1990
Skills
Microsoft Office
QuickBooks
Windows Vista
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