Sales Management
Resume:
Cheryl A. Nelson, MBA
West Bloomfield, MI 48322
Hm: 248-***-**** Cell: 317-***-****
EXECUTIVE MANAGEMENT
EXECUTIVE DIRECTOR, MANAGING DIRECTOR, VP, OPERATIONS,
BUSINESS DEVELOPMENT, SALES AND MARKETING
PROFESSIONAL SUMMARY
A highly accomplished finance and accounting leader and senior business professional
with expertise in driving talent management enterprise solutions translated to competitive
advantage, top line results and increased profitability. Track record of driving revenue
and profit growth across multi-billion dollar industries. Visionary, ethical and highly
effective in managing sales, operations and running P&L. Hands on professional with
great experience in strategic planning, business development, relationship management,
and project management. Customer focused with excellent interpersonal skills and an
ability to create a dynamic work environment. Great at motivating employees and
satisfying customers that leads into sustainable and repeatable opportunities coupled by a
successful business.
Strategic and Business Planning Team Building
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Finance and Accounting Project Management
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P&L Change Management
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Financial Analysis and Reporting Cost Containment
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Budgeting Trade Accounting
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New Business Development Marketing Management
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Relationship Management System Implementation
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Governance SOX
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Risk Management IT Auditing
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PROFESSIONAL EXPERIENCE
01/08 to present
Confidential
VP of Operations
Responsible for budgeting, forecasting and sales projection
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Implement Accounting Practices, Cash Flow Analysis Financial Analysis and
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Variance Analysis
Contract Negotiations
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SOX Compliance
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Corporate Reporting
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Cheryl A. Nelson, MBA 1
Sales Reports
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02/01 – 12/07
Resources Global Professionals
Managing Director – Indiana, Michigan, California
$45ml sales revenue
Responsible for the growth, operations and oversight of nine Directors, two
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administrative staff members and a large associate base of over 50 business
professionals
Developed and implemented a business plan and marketing strategy designed to
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achieve the overall vision and mission of the firm
Responsible for Financial Reporting, P&L, Operation’s Management and
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Budgeting
Ensured individual goals were developed, monitored and achieved
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Managed daily operations, including developing and executing growth strategy
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Mentored management team by directing work effort, internal issues and conflict
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resolution
Responsible for revenue growth, closing and managing opportunities
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Continuously developed new client business
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Executed the accepted model of the company to ensure maintenance of company
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culture
Managed operations to achieve planned revenue and expense budget targets on a
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monthly, quarterly and annual basis
Drive the achievement of revenue objectives by service line (accounting, finance,
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auditing, information technology, human resources and supply chain)
Assisted in cross selling initiatives
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Responsible for the hiring and building a team of experienced professionals to
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achieve overall business plan
Trained, developed, motivated and coached team to achieve business plan
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Indentified future project needs of client to minimize engagement disruption
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Responsible for contract administration and negotiation
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Effectively managed compensation program and retention objectives
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Provided oversight to the administrative aspects of running office
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Developed and built relationships with key executives
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Ensured levels of professional standards
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Supported overall team goals by conducting strategy sessions, pipeline meetings,
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and marketing strategies while mitigating risk
02/00 – 12/01
Resource Global Professional
Director of Client Services and Recruiting – Indiana
18ml sales revenue
Organic growth by aggressively growing market share from 0 to 18ml in sales
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Continually developed new business by identifying target clients, networking,
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meeting with target clients and selling (Accounting, Finance, Information
Technology services)
Cheryl A. Nelson, MBA 2
Cultivated and expanded new and existing business relationships
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Produced revenue by generating job orders, clarifying the scope of projects with
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clients, matching skills sets with engagement needs and negotiating bill and pay
rates
Identified future project needs of client to minimize engagement disruption and
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ensuring client expectations were met
Minimized associate unassigned time by managing associate roll of dates and
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communicating regularly with Associates regarding additional needs
Ensured approved business contracts are executed by taking responsibility for
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completion of all engagement paperwork
Monitored timely collection of receivables
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Recruited qualified candidates for associate pool of talent (CPA’s CIA’s, MBA’s
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etc.)
Matched talents with open job orders
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Networked at various functions
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Managed pipeline
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08/99 – 02/00
Management Resources Consulting Service Group
Account Executive, Business Developer,
Recruiter and Trainer –IT
Successfully increased division's gross margin dollars
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Developed Client Relationships
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Managed client and consultant relationship
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Responsible for maintaining and establishing new territory
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Sales Management
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Responsible for established and repeat business
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Initiated several training programs to include recruiting techniques, marketing,
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interviewing, office procedures, e-business, pricing strategy and project team
implementation
Ability to penetrate new business in untapped companies
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Assisted in developing and cultivating a large client base through aggressive
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marketing initiatives
Identified and match proper skill sets with project engagement
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Satisfied client/employee relationships and repeat business
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Managed engagement economics – financial analysis, budgets, reporting, time
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and expenses etc.
03/96 - 08/ 99
Ernst & Young
Indianapolis, Indiana
Manager-Enterprise Resources Planning Group
Championed Package Enabled Re-engineering for PeopleSoft
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People Soft Lead for General Ledger, Accounts Payable, Purchasing, Budgeting
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and Finance
Successfully sold $4 mm. in PeopleSoft value propositions
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Led client meetings and interviews what is and what is to be system analysis
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Performed GAP Analysis
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Cheryl A. Nelson, MBA 3
Interacted with process owners on a continuous basis to present project status –
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conflicts, changes, milestones etc.
Worked with ISAAS Team on system audits, identified breakdowns in system and
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implemented corrective actions
Managed, developed and carried out work plan activities for several projects
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Managed Project Management Office – SAP/PeopleSoft Implementations
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Assisted in sales pursuits
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Prepared Quality Deliverables
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Actively involved in recruiting efforts
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Managed Engagement Team
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Developed people by strengthening existing and building new competencies on
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the engagement through coaching; job rotation, stretching/challenging, on-the-job
training, and feedback
Contributed to measuring, refining, and communicating potential and delivered
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value
Participated in the QA process and managed engagement risk through reaffirming
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client expectations, managing scope, and early identification and action regarding
potential problems
Demonstrated integrity in dealings with client and colleagues
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Managed proper documentation of Business Processes
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09/93 – 03/96
American Chemical Society
Business Manager
Managed budget process by coordinating efforts with all departments under this
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division
Analyzed and controlled budgets for various cost centers
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Responsible for Asset Management
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Analyzed aged business plans for new Product Development and Co-Publishing
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agreements by determining cash outlay, expenses and expected revenues
Designed, developed and maintained database to track ongoing cost for work-in-
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progress
Coordinated efforts with accounting in setting up general ledger accounts for the
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new CIS. PUB system (book fulfillment system) cut cost by 45%
Coordinated with system’s administrator to perform accounting functions to for
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international and domestic royalties
Coordinated efforts with the Marketing Department to obtain proper membership
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statistics and prices for budgeting
Designed, initiated and created a price study that saved the company over 2 ml a
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tool still used to date
Developed and managed cost center activity reports
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Gathered statistical data, troubleshoot, and provide overall functional guidance
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and support for the Director of Publications
08/90 – 09/93
Washington Teacher’s Union
Finance and Accounting Manager
Cheryl A. Nelson, MBA 4
Managed all functions of general accounting. This included preparing and
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disbursing payroll checks, accounting for monthly expenses and revenues and
preparing monthly income statements for president and board members
Designed and implemented accounts receivable system that properly posted
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incoming dues to proper accounts for over 2,000 Washington, DC public school
teachers. Set up aging system, which properly tracked delinquent accounts and
placed those accounts over 120 days old in collection database for collection. This
increased collections and gross income by 25k
Charged with vetting, bidding/negotiating new health benefits provider
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Managed and coordinated the financial efforts involved with the Political
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Committee on Education (COPE) Responsible for analyzing and developing work
flow processes
Responsible for Financial Reporting
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EDUCATION
Howard University
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George Washington University, MBA- Finance 1993
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North Carolina A& T State University, Bachelors of Science - Finance 1991
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PROFESSIONAL AFFILIATIONS
AIWA
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IIA
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ISACA
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NMBA
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NACPA
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References Available Upon Request
Cheryl A. Nelson, MBA 5
Cheryl A. Nelson, MBA 6
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