Customer Service Assistant

Sara Davison **** Race St. #* Denver, CO *****

Ambition

Obtain a position in hardware development/raw-materials sourcing

where I can be a positive force in contributing to a cohesive,

dynamic & successful environment.

Elbow Grease

08.2007-06.2009 Spyder Active Sports Inc. Boulder, CO

Hardware Developer/Raw Materials Sourcing Specialist

Developing apparel trim items from conception to production, working closely with

Spyder designers & overseas factories/vendors with a focus on cost-saving to create a

superior and globally successful product.

Executed custom designed trims for Spyder & Cloudveil Mountain Works. Set up/managed over 600

unique trim items per season in the Mac based File Maker Pro system. Includes some but not all:

zippers, zipper pullers, buttons, snaps, heat transfers, logos, draw-cords, Velcro, hang-tags,

packaging, & all labels.

Developed & maintained strong working relationships with various vendors/raw material suppliers

domestically, in Asia & Europe through daily email communication & regular face to face meetings.

Helped to organize Vendor Summit week as a cost saving measure.

Calculated & provided the forecasted usage for each trim item to our vendors; manually pre-booked

goods for salesmen sample & bulk orders for smoother production.

Initiated the consolidation of trim variety & suppliers during 2007-2009, dropping extraneous trims &

re-organizing/negotiating to gain greater purchasing power & cost savings, w/ net savings of 2-5% or

$200-500,000 dollars each season in hardware purchase costs.

Trouble-shooting problems on the fly at the vendor, garment factory & office level daily.

Responsible for testing & complying to all garment standards of safety & quality.

Traveled to trade shows to promote the Spyder brand, met w/ raw material suppliers & observed

trends.

Spearheaded eco-trims initiatives, starting in all packaging & hang-tags. Educated colleagues on new

eco-technologies for a greener & less impactful footprint.

Managed all Cloudveil trim developments for Spring2010/Fall10. Traveled to CMW head quarters,

presented the latest trends/technology in trims, & planned/pre-designed developments for the

upcoming season.

07.2006-12.2006 Spyder Active Sports Inc. Boulder, CO

Product Development Intern >> PD Assistant

Understand the complete product proto review from the time it arrives & is shipped

back to the factory. Including receiving product, measuring, fitting, QC and BOM

building in the Citrix system Gallery .

Hired on as staff post internship 09.2006-12.2006.

*************@*****.*** mobile 970-***-****

Sara Davison 1615 Race St. #4 Denver, CO 80206

Organized 500+ garments for the PD Sample Sale 11.2006. Successfully coordinated and executed

the event .

Understand the processes of the initial garment design concept to bulk production of goods.

Instrumental in completing the Line Plan Analysis’ for Fall 2008 season. Including market and trend

research w/ Merchandising team.

2003-2008 Chop Suey Designs Fort Collins, CO

Entrepreneur/Artist

Art & creativity are an important part of expressing my individuality.

Designed & promoted my own jewelry line featuring artistic bead, wire-work and semiprecious

stones.

Marketed business toward boutiques, galleries & retailers.

Expanded clientele by participating in home events, art/craft fairs & other local showings.

Attended bead & gem trade-shows & other events for new trendy materials, supplies & inspiration.

Retail/Customer Service Experience

And so it goes...

2004-2005: NUVO Fort Collins, CO, 2003 Gart Sports: Sniagrab Seasonal Winter Fort Collins, CO,

2003 Barnes and Noble: Seasonal Summer Lone Tree, CO, 2001-2002 Lord and Taylor: Seasonal

Winter Lone Tree, CO, 2000 Eddie Bauer: Seasonal Summer Cherry Creek, CO, 1999-2000 Christy

Sports Greenwood Village, CO

Enlightenment

Graduated: 12.2006 Colorado State University Fort Collins, CO

Bachelor of Science Degree

Major: Apparel Merchandising

Knack, Know-How & Personal Skills

Proficient in Mac OS X, Windows, Word, PowerPoint, Excel, Citrix/Gallery, & the customizable program File

Maker Pro. Excellent writing/emailing & communication skills. Ability to multi-task, and manage numerous

projects at a dead-line driven company. Skills identifying and predicting trends in beauty/fashion/color and

how this relates to specific markets/products and buying behaviors. Creative, innovative & detail oriented.

Able to think outside the box, & find new solutions. Enjoy challenging projects which force new thought

and problem solving. Eco-conscious approach to business decisions, ethical standards & practices

always.

*Resources List available upon Request*

*************@*****.*** mobile 970-***-****

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