Information Technology Software
Resume:
Joseph Dick
Joseph Dick
Valencia St. • San Francisco, California • 94110
Pearl St. • Ithaca, New York • 14850
************@*****.***
OBJECTIVE
Information Technology professional seeks role in a scientific or enterprise-level environment
that more fully utilizes and develops current skills.
EDUCATION
B.S. in Information Technology, Kaplan University
December 2009 (expected)
CERTIFICATIONS
Microsoft Certified Professional 7/2006, 1/2007 (towards MCSE 2003)
Dell Warranty Parts Direct 1/2009
Network+ Certification 12/30/04
CompTIA A+ Certification 9/15/04
WORK EXPERIENCE
Cornell University, Ithaca, NY 6/2005-present
IT Support Associate IV (Network Administrator)
Maintain and expand Active Directory infrastructure on Windows Server 2003 and 2008
in a multi-domain forest.
Design and administer DHCP and DNS, both on departmental servers, and on
university-wide BIND web interface. Troubleshoot with tools including nslookup and
dnslint.
Use Group Policy to ensure security compliance and to automate software deployment.
Provide end-user support for Windows, Red Hat, and OSX environments.
Monitor and resolve potential security vulnerabilities using Astaro firewall, Symantec
Antivirus/Endpoint server, and network scanning tools.
Leverage VMware for testing and desktop/server virtualization and consolidation.
Extensive hardware installation and troubleshooting, including Dell Warranty Parts
Direct service.
Use Ghost, EMC Retrospect, and Tivoli to back up, image, and restore systems.
Provision storage on a NetApp SAN.
Track work progress in Remedy trouble ticket system. Create internal documents to
ensure standard procedures.
Create basic instructional documents. Train users in operating system and application
usage.
Research and implement complex scientific applications.
Plan and deploy hadoop distributed file system for large, affordable, redundant storage
space.
Kaplan Test Preparation, Ithaca, NY 11/2001-6/2008
Instructor
Provided dynamic lessons for the LSAT (law school admissions exam) and related
logic skills.
Organized and guided SAT preparatory courses covering mathematics, writing, and
verbal subject areas.
Conducted private tutoring sessions.
Miller Aviation/U.S. Flight, Binghamton, NY 1/2004-3/2005
Network Administrator
Maintained and repaired small LAN with NT server. Installed Windows 2000, XP, MS
Office, Norton Antivirus, firewall, and AS/400 software. Resolved software and
hardware problems as needed.
The company domain was crippled from viruses, spyware and lack of maintenance.
Rebuilt the network, implemented security software and procedures, created a VPN
connection for an off-site user, and added a wireless router.
Binghamton University, Vibrations Lab, Binghamton, NY 5/2001-8/2001
Research Assistant
Conducted research in an academic environment.
Performed engineering vibration analysis to characterize the harmonic response of
Intel motherboards.
COMPUTER SKILLS
Working knowledge of Java, C++, HTML, TCP/IP, DHCP, DNS, RHEL, bash, LAMP, hadoop,
OSX, Symantec Antivirus/Endpoint, VMware, Ghost, Retrospect, Astaro, NetApp SAN, Cisco
Catalyst switches, 802.11a/b/g/n, Exchange 2007, all Microsoft Office and operating systems.
Contact this candidate