Project Quality Assurance

H arsha Viswanath

** ********* ****** *** ***, Malden, Massachusetts 02148

Phone: 205-***-**** Email: *****.******@*****.***

O B JE CT I VE

To provide team leadership for Product Management, Business Analysis, Design & Development of

enterprise level information systems for software applications that support excellence in related

organizational activities and client focused systems.

CAREER SUMMARY

• Accomplished and highly motivated Business Analyst/Product Manager with 7 years of diversified experience

in IT industry in the areas of Business Analysis, Data Analysis, Workflow Analysis, Business Process

Reengineering, Business Process Modeling, Project Management, Development and Quality Assurance of

enterprise wide information systems with a strong understanding of software development life cycle (SDLC) &

software architecture.

• 2 Years of experience in Managing & Leading Requirements team in an onsite- offshore business model.

• Experience in working with Rational Unified Process (RUP) for business modeling and development.

• Experience in conducting Joint Application Development (JAD) sessions.

• Extensive knowledge of Unified Modeling Language (UML) artifacts related to Business Modeling and

Requirements such as Class Diagrams, Use Case Diagrams, Sequence Diagrams, Activity and State Diagrams.

• Extensive experience with translating clients business needs into functional requirement artifacts, using, but

not limited to ‘Use Cases,’ BSD’s, CSD’s etc.

• Experience with data analysis and conversion of existing systems (FoxPro, VB, applications) to systems

designed on new platforms, advanced RDBMS models.

• Experience using various Requirements Management tools for Requirement management and traceability.

• Experience in managing UAT phase during various construction periods and assisting in test case design for

resources performing UAT.

• Excellent client relationship management, analytical, written and oral communication, and presentation skills.

• Extensive knowledge of the Corporate Action lifecycle, including but not limited to Corporate Action

scrubbing/Workflow, notifications, response tracking, entitlement calculation, payments.

• Thorough knowledge in ISO50022 Standards for Corporate Actions

o Knowledge of SWIFT MT565, MT567, MT566 messaging.

• Extensive knowledge of all the business functions within the securities, custody operations, including but not

limited to ‘Trade processing, Payments, FX, Tax Reclaim, US & International Tax processing.

• 6 years of Experience with Straight through Processing (STP) Corporate Action systems and standard market

practices for the Corporate Actions and Securities Industry.

SKILLS

Industry Experience: Financial services, offshore projects, Printing Technologies, Mechanical

Team leadership: Managing, Coordinating, Facilitating, Project Planning, Project Tracking,

Summarizing & Reporting

Business Analysis Tools: MS Visio 2003, Rational Rose 2002, Enterprise Architect 4.5, Reconcile

Methodology: Rational Unified Process (RUP), Rapid Application Development (RAD), System

Development Methodology (SDM), Capability Maturity Model

Integration (CMMI)

Operating Systems: DOS, UNIX, Win 98, Windows NT, Windows 2000, Windows XP

Programming Languages: C, C++, VB, ASP, ASP.NET, Java, HTML, XML, VBScript, JavaScript

Databases: MS Access 2003, Oracle 9i, Sybase 12.5, Microsoft SQL Server 2000

Applications: MS Office Suite 2003(Word, Excel, Outlook, and PowerPoint), MS Project 2003,

MS Visual Studio 6.0, MS Visual Source Safe 6.0, Source off Site 4.1,

Crystal Reports 6.0

Harsha Viswanath Page 2

Testing & Defect tracking: Compuware QA Director 5.0, Test Partner 5.0, File-Aid 3.0, PVCS-Tracker

7.0, JIRA

PROFESSIONAL EXPERIENCE

BROWN BROTHERS HARRIMAN & COMPANY, Boston, Massachusetts 2007-Present

Senior Business Analyst (November 2007-Present)

• This Project involves reengineering/ merging various internal Systems, which includes, Corporate Actions

Processing, Income Processing, Entitlements Processing, Receivable Payables Processing, Payment

Processing, FX Processing, Tax Reclaim Processing, and Tax Calc Processing to create an improvised and

robust system based on new design and architecture. The project also involves reengineering of the application

for accommodating changing business needs and business user requirements.

• Participating in user interviews and analysis of operations workflows to identify automation opportunities.

• Translating business requirements to detailed functional specifications

• Identifying functional requirements for prototypes.

• Facilitating the definition of technical specifications by working with programmer analysts.

• Participating in data analysis by researching the business rules that govern data relationships.

• Working with Project Managers, Business Users to determine project purpose, scope and cost / benefits.

• Working with project leaders to develop project plans that reflect business analysis approach, deliverables and

estimates.

• Provide ongoing support to the development team by tracking and resolving issues throughout the life of a

project.

• Working with the Quality Assurance Team to ensure that systems functionality meets user requirements.

• Conducting application demonstration sessions to various groups within the organization.

• Participating in system rollouts to various groups within the organization.

XCITEK SOLUTIONS PLUS, Birmingham, Alabama 2002-2007

Requirements Manager/Business Systems Analyst/Product Manager (September 2005- October 2007)

• This Project involves reengineering of the Corporate Actions Straight-through-Processing system to plug in all

the gaps of the existing system on a phasing out technology, and creating an improvised and robust system

based on new design and architecture. The project also involves reengineering of the application for

accommodating changing business needs and client requirements.

• Serving as a Lead Business Analyst and Project Coordinator in the Reengineering Project of the Automated

Corporate Actions Processing System based on new architecture.

• Served as Requirements Manager, responsible for Business requirements, Project Charters, Functional

Requirements in order to identify & document ambiguities in business need and proposed solution.

• Interacted extensively with all the stake-holders of the project including Steering Committee Members,

Directors, Project Managers, and Program Managers during the Inception Phase of the Reengineering Project.

• Interacted with Software Architects, Engineers, and designers in reviewing technical solutions to identify &

document potential gaps with the solution itself as well as to ensure requirements will be met.

• Interacted with Onsite and Offshore teams to evaluate different phases of the Software Development Lifecycle.

• Conducting and facilitating interviews with Business Teams, Client Administrators and Subject Matter Experts

• Facilitating daily requirements review calls, live meeting sessions with offshore business team based in India

to provide an understanding of the current business processes.

• Facilitating and leading Joint Application Design (JAD) Sessions, Process Mapping and Data Modeling.

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• Made business trip to India to join the offshore team to impart product knowledge and expertise in efficiently

documenting requirements, change requests and assist in designing test cases to validate modules of the

application developed during the various Construction Iteration Phases.

• Using Rational Unified Process (RUP) methodology for Business Modeling and Software development

• Responsible for creating business artifacts such as the Project Scope & Objective Document, Functional

Design Documents, Use Cases using UML, Requirements Traceability Matrix, Project Plans & Test Plans.

• Responsible for creating Project Plans for Quality Assurance Effort of the Reengineering Project.

• Responsible for Managing Quality Assurance effort of the Reengineering Project during the UAT phase for

builds delivered along with each of the Construction Iterations. Also involved with build deployment and

managing 12-14 resources involved with testing the application during various UAT phases.

• Involved in the Change Management Process of the Defects found during the UAT phase and prioritize

severity for resolution of the defects.

• Involved in reviewing User Documentation including File Layouts, Installation Instructions and training

Business Analyst / QA Analyst (August 2002- September 2005)

• Responsible for creating functional documents for client projects and requirements development.

• Responsible for creating Business Requirements Documents and Technical Requirements Documents.

• Perform data and mapping analysis for Corporate Actions Data files to be imported in to the application.

• Responsible for overall product quality acceptance tests, and certifying functional and technical solutions for

Straight through Processing of Corporate Actions System.

• Responsible for development of highly integrated strategies for testing complex market critical financial

Software in the Corporate Actions spectrum.

• Involved in analysis and documentation of client requirements/enhancements using UML and Rational Unified

Process (RUP).

• Involved in creation of Unit test cases, System test cases, and Integration test cases.

• Involved in Client Demo of the product enhancements with an emphasis on changes in the process flow.

• Involved in reviewing User Documentation including File Layouts, Installation Instructions and training.

• Involved in development and distribution of Project Charters based on Client requirements.

• Involved in requirements development and testing of ISO15022 standards for Corporate Actions Processing.

• Perform Analysis and Market research on operational procedures, methods, and recommend changes for

improvement with an emphasis on improving system efficiency.

MINOLTA – QMS, Inc., Mobile, Alabama 1999-2002

Associate Software Engineer (July 2000-August 2002)

• Responsible for creating and updating functional documents for host software group for driver software.

• Worked on creation of System test cases for testing the Printer firmware and Printer driver software.

• Responsible for Managing and Supervising intern activities in the engineering division.

• Responsible for conducting Windows High Quality Lab (WHQL) tests for Microsoft Certification of Printers.

• Responsibility included writing test scripts and training, testing Network daughter boards, drivers for Beta,

Final & Post Official releases and other related application software.

• Participated in several product presentations and requirements overview with the visiting Japanese executives.

SCHOOL OF CIS, UNIVERSITY OF SOUTH ALABAMA, Mobile, Alabama 1999-2002

Information Systems Analyst/Application Developer (August 2001-June 2002)

• Responsible for design/development of a secure web based Information System for Evaluation and Review of

College goals, Faculty activities for promotion and tenure.

Researcher (August 2001-December 2001)

• Conducted a Case Study on different Interfaces for browsing Hierarchical Taxonomies

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Database Analyst/ Application Developer (March 2001-August 2002)

• Responsible for design/development of Web based Delphi, multi-groups, multi-project survey tool to design

and administer surveys online including facilities to evaluate the results of surveys, and generate reports

Database Analyst/Team Leader (January 2001- March 2001)

• Responsible for design/development of database to track defects, replacements, and possible causes of failure

of equipments used in printers, with Microsoft Access

Application Developer/ Database Analyst (August 2000-November 2000)

• Responsible for development of self-correcting database to trade, buy & sell books online with SQL and ASP

Application Developer (April 2000-August 2000)

• Responsible for development of web based application for IS 97, Model Curriculum and Guidelines for

Undergraduate Degree Programs in Information Systems

INDIAN SPACE RESEARCH ORGANIZATION, Bangalore, India 1997-1998

• Study of composite materials for heat sinks with finite element analysis and EMRC/Nisa software

EDUCATION

UNIVERSITY OF SOUTH ALABAMA, Mobile, Alabama

Master of Science in Computer Information Systems, 2002, GPA 3.8

University Visvesvaraya College of Engineering, India

Bachelors of Mechanical Engineering, 1998, GPA 3.7

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