Sales Manager
Resume:
Brian R. Reis
Ortonville, Michigan *****
********@*****.***
General Manager Sales and Operations
* Start-up * Repositioning *Turnaround * Rapid Growth * Team Development *
Senior sales and operations leader who generates significant profit, enhances corporate creditability, and increases market
penetration. Provides astute strategic planning and practical implementation of operational process efficiencies and
profitability without any sacrifice to daily operational standards or customer service. Specializes in turning-around
challenging operational and sales situations into opportunities for maximized “customer delight”, branch profitability and
revenue growth.
Develops productive sales and operational teams by recruiting, developing and mentoring the right people. Provides clear
direction with realistic, but aggressive individual and team goals, ongoing training and recognition. Listens to customers,
vendors, partners and employees to establish honest and open communication. Stays current with market trends.
Core Competencies:
Operational Streamlining Business Development Sales Strategies
Team Development Mentoring Savvy Consensus Building
Employee Training Product Line Diversification Strategic Marketing
Key Account Development Professional Service Offerings Pipeline Development
Teleforce / Outside Sales Local / Regional Sales Sales Incentive Programs
Top-Line / Bottom-Line Growth Organizational Change Sales Vendor Management
Professional Background:
General Manager - Shred-it / 2005-2008
*Represented the overall interests of Shred-it in a specific business market area and is responsible to plan, administer,
monitor and optimize the performance of all branch assets (investments/resources) and operations.
*Achieved the objectives (i.e. profits, sales goals) and maintains policies, standards and practices of Shred-it within the
branch.
* Inputted to corporate planning for the branch regarding changes in business direction, long term objective setting,
strategies, policies, standards etc. as required.
*Developed and obtained corporate agreement to shorter-term plans (annual budgets), to ensure achievement of the
defined longer-term potential of the market.
*Protected and enhanced the corporate image through right actions, with respect to clients, associates, other businesses
and the community at large.
Specific Accomplishments:
Increased Detroit Shred-it operational profitability 33% within first eighteen months of responsibility.
Developed numerous branch “best practices” which were embraced company wide.
Fleet maintenance program was recognized as one of Shred-it’s top ten branches.
Branch Manager - W.W. Grainger / 2002-2005
*Managed daily operations and sales activities of a 5.7 million in annual sales B2B wholesale center.
* Trained, mentored, and coached the branch staff and created a winning environment that was conducive to achieving
sales growth with a focus on providing superior customer service.
Brian R. Reis page 2
* Established and maintained customer relationships within the branch market area, and partners with sales team of
identifying / exceeding customer needs.
* Forecasted and compiled the annual budget, ensured that operational costs were restrained for optimum profitability.
Specific Accomplishments:
Led branch from mediocre performance results to regions “best practice” branch within nineteen months.
Increased branch profitability by 17% in a lean service market.
Regional Security Manager - Pinkerton Security / 1996 -2002
*Responsibilities included; office management, recruiting overview, marketing, client service, sales, profitability & loss,
and security services.
*Forecasted and compiled the 19 million dollar annual budget, ensured that operational costs were restrained for optimum
profitability.
*Managed a one hundred-vehicle patrol fleet, ensuring maintenance, insurance, vehicle leasing, and driver certification
programs were all maintained below budgetary parameters and complied with company policy.
Specific Accomplishments:
Vigilance over Pinkerton security patrol fleet maintenance and leasing costs lead to a 58% reduction of a 1.7
million dollar annual operating budget in eighteen months.
Extensive recruiting efforts at and market knowledge resulted in the reduction of avoidable overtime costs by
18% in a lean labor market during tenure at Pinkerton.
Operations Manager - Wal*Mart / 1994-1995
*Managed operational functions of a 1.1 million sq. ft. distribution center shipping operation, which was capable of
shipping 8,000 units of conveyable freight per hour.
*Ensured that all freight was expeditiously distributed to the eighty-one Wal*Mart stores serviced by the distribution
center.
Specific Accomplishments:
Implemented a comprehensive training program for all loaders which increased trailer load volumes by 17%.
Improved personnel job ownership and accountability which reduced shipping damages by 31%.
General Manager / U.S.M.C. - Presidential Helicopter Squadron, Washington, D.C. / 1989-1994
*Managed daily operations of an 80,000 sq. ft. heliport alert facility.
*Liaison to all aviation vendors and facility maintenance companies contracted with the Federal Government.
Specific Accomplishments:
Directed and executed 1.1 million dollar facility maintenance contracts within contract language specifications
and 13% below allotted budgets.
Education:
Bachelor's Degree / Professional Aeronautics: Embry-Riddle Aeronautical University, Daytona, Florida
Affiliations:
Better Business Bureau of Detroit & Eastern Michigan / Executive Board of Directors and Board of Directors.
Troy Chamber of Commerce. / Active Member.
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References on request.
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