Project Manager Management

NARASIMHA ACHARYA

**** ***** ****** *****, *******, GA 30076

Home: 770-***-****, Cell: 404-***-****, Email: ****.*******@*****.***

SUMMARY

Results Driven, PMP Certified, information technology and business consultant with over 14 years experience

and proven competencies in project management, business analysis, software applications development and

systems integration.

Primary strengths in the areas of:

● Project and Release Management ● Requirements Definition and Management

● Stakeholder and Client Management ● Mentoring and Managing Offshore Resources

PROFESSIONAL EXPERIENCE

Senior Consultant, Amdocs Consulting, Alpharetta, GA Jul 2007-Jan 2009

Project Manager: T Mobile SunCom Merger Billing Conversion, Atlanta, GA

Managed the defects management and risk mitigation workstreams in the project migrating billing data of 1.2

million wireless customers from a legacy system to the Amdocs system.

• Developed and managed the defect management and risk mitigation plans, analyzed and assigned ownership

of identified issues and risks to the appropriate Amdocs conversion, legacy source and T-Mobile business

teams and coordinated with functional managers to ensure on-time resolution per service level agreements.

• Scheduled and managed “lessons learned” sessions for continuous process and quality improvement, resulting

in a 10% reduction in overall defects from the initial to the final conversion iteration in the project.

Lead Business Analyst/Project Manager: Sprint Xohm, Herndon, VA

Managed the creation, baseline and business sign-off of functional requirements and use cases for the

eCommerce web-portal workstream in Xohm, Sprint’s fourth generation mobile web network.

• Facilitated and led sessions between Amdocs architecture and development, Sprint business and the third

party user interface teams to create and baseline the functional requirements, user interface wireframes and

use case definitions, resulting in on-time business sign-off.

• Created and managed the project schedule for the eCommerce workstream and coordinated with the Sprint IT

project management team to ensure execution of tasks to align with the integrated project plan.

Project Manager: AT& T Mobility, Alpharetta, GA

Managed project plan execution and communications coordination between the offsite Amdocs delivery

teams and the onsite AT&T teams for the OPUS/Titan and Enabler Testing initiatives.

• Managed the project plan ensuring execution and completion of activities per planned schedule and budget by

monitoring, managing and resolving issues during the design and development phases.

• Created Enabler production statistics reports and project dashboard and facilitated client status meetings.

Software Consultant, Semafor Technologies, Norcross, GA Feb 2007-Jun 2007

Project Manager: Macy’s Systems and Technology, Duluth, GA

Managed the Oracle Upgrade project through the planning, scheduling, development and implementation phases.

• Created and managed the project schedule, monitored and managed project milestones, managed risks and

issues, identified and managed cross dependencies, ensuring the project remained on track.

Software Consultant, ASAP Staffing Inc., Norcross, GA Jun 2003-Jan 2007

Business Architect/Project Manager: BellSouth/Accenture Online Services, Atlanta, GA

Narasimha Acharya Page 2

Managed over 20 new business initiatives and work requests for a suite of web-based billing and ordering

applications through the complete project lifecycle – initiation, planning, execution, monitoring and closure.

• Identified stakeholders and impacted applications, analyzed work requests and created estimates. Facilitated

and managed joint application development sessions between the business and an onshore and offshore

team of architecture and delivery resources to baseline business and functional requirements.

• Lead scoping and packaging of releases, project initiation and planning efforts, creation and management of

resource, budget and project plans, ensuring over 95% utilization of each release’s resources.

• Monitored and managed project milestones, communications and customer satisfaction during project

implementation. Managed and resolved all scoping, scheduling and implementation issues.

Lead Developer/Project Manager: BellSouth/Accenture Customer Operations, Atlanta, GA

Responsible for development and maintenance of software applications, creation of high level architecture

design documents, training and managing the offshore delivery team.

• Designed, developed and maintained applications to support the processing of Service Requests and

generation of Service Orders for wireline and wireless Local Number Portability order management and

provisioning. Lead impact analysis assessments, work request estimates, risk analysis and mitigation plans for

new business initiatives and work requests.

• Developed and executed the knowledge transfer plan to transition development, testing and support tasks to

offshore delivery center. Created training materials, conducted interactive sessions and mentored during

analysis, development and testing phases. Managed the team of 6 offshore resources post-transition to

execute and implement project deliverables on-time and under budget.

Software Consultant, Technisource Inc., Atlanta, GA Jan 2002 – Jan 2003

Senior Software Developer: Philips Medical Systems, Alpharetta, GA

• Developed and deployed server applications for Polaris, a web based mobile solutions application for Philips

Medical Systems Service Engineers worldwide as the interface to the SAP Integrated Client.

Consultant, Ajilon Consulting, Atlanta, GA Sep 1996-Jan 2002

Senior Software Developer: BellSouth Telecommunications, Atlanta, GA

• Designed, developed and maintained applications for Service Management System (SMS), the BellSouth

Telecommunications Operations System, which supports the management of Advanced Intelligence Network (AIN)

services and for the Asymmetric Digital Subscriber Line (ADSL) Network Management System (NMS) to

support “flow-through” provisioning of service orders for Frame Relay.

Project Engineer, AAC/CGN & Associates Inc., Peoria, IL May 1994-Sep 1996

Software Developer: Corporate Information Systems, Caterpillar Inc, Peoria, IL

• Designed, developed and maintained applications used for authoring technical and parts manuals for the technical

information authoring system.

TECHNICAL SKILLS

Operating Systems: HP-UX, AIX, ULTRIX, Solaris, Windows NT, z/OS.

Languages: C++, C, JAVA, SQL, Pro*C, PL/SQL, Perl, XML/XSL, HTML.

Tools and Software: Orbix E2A, RogueWave, Weblogic, J2EE, UML, Rational Rose, CMVC, PVCS, MS Office,

NIKU, MS Project, MS Visio, Documentum, Sharepoint, Mercury Quality Center, Remedy.

Databases: Oracle, Informix, Ingres, DB2.

EDUCATION

M.S. Systems Science, Louisiana State University, Baton Rouge, LA

B.S. Mechanical Engineering, Bangalore University, Bangalore, India

CERTIFICATION

Narasimha Acharya Page 3

Project Management Professional (PMP), Project Management Institute, Newtown Square, PA

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