Project Management
Resume:
SCOTT BUSCHA
*******@***.***
SUMMARY
An energetic individual possessing excellent project management, leadership and interpersonal skills, with more than 9 years of global
project and product management experience in the software and IT industry. A goal oriented project professional with proven skills in
program development, process management, training, and coaching. Strong problem-solving, decision-making and negotiation skills
when interacting with project teams as well as internal and external stakeholders.
• Extensive experience in the development and implementation of Project Management Methodology while working directly
with the Project Management Office (PMO)
• Skilled in the use of Agile, Waterfall and Iterative Project Management Methodology
• Proficient in Microsoft Office suite, including extensive experience with Project, Project Server 2007 and SharePoint
• Complete understanding of the Software Development Lifecycle, including business requirement gathering, system
development, testing, implementation and post implementation support
• Excellent communication, analytical and problem solving skills
• Knowledge and understanding of work flow diagrams, work breakdown structures and bar charts used in the process of
project development
• Experience developing technical plans & gathering functional requirements to integrate and improve systems
PROFESSIONAL EXPERIENCE
Freeport - McMoRan Copper & Gold, Inc., Phoenix, AZ 2002 – 2008
BUSINESS ANALYST/LEAD (2004 – 2008)
• Designed, developed, and implemented an Enterprise Project Management Toolkit including: a Project Management
Methodology based on PMI standards, Enterprise Project Server 2007, and a quality assurance program
o Rolled-out the toolkit, consisting of MS Project Server, across the global IT organization, including locations in
North America, South America, Africa, Indonesia, and Spain
o Contributed to the design and creation of Project Management Methodology and Project Methodology training
materials
o Trained over 100 people in 5 locations on the company’s Project Management Methodology, the use of project
templates, and weekly status reporting
o Trained over 100 people in 5 locations on the use of Enterprise Project Server 2007 and time reporting
o Implemented weekly status reporting across the IS organization, while achieving 90% compliance of on-time reports
o Provided one-on-one coaching to Project Managers on the methodology, the templates, and the tools, increasing
their chances of project success
o Managed the User Acceptance Testing workstream for the project while managing 20 people in 5 locations, and the
resolution of issues arising from UAT
o Created, updated and maintained the methodology and project related documentation, process flows, and network
diagrams
• Supported multiple Project Managers on large complex projects with budgets that exceeded 14M enterprise wide
• Developed and maintained suite of IT SOX controls and coordinated quarterly compliance testing efforts
• Developed and maintained Forecast Capacity/Budget Report and updated Financial Spreadsheets for MIS leadership
• Performed MIS/PMO Department SharePoint administration enterprise wide
• Implemented a quality assurance program to ensure adherence to the Project Methodology and through that program acted as
a coach to projects at risk
• Managed the development, enhancement, and enforcement of Information Systems policies and procedures enterprise wide
SCOTT BUSCHA
*******@***.***
SR. TECHNICAL SUPPORT SPECIALIST (2002 – 2004)
• Successfully lead Corporate Help Desk Integration Project consisting of 20 team members in 2 locations
• Supervised and trained over 30 Help Desk staff while providing leadership support
• Assisted in planning, and implementing the overall strategic goals of the company’s network system and related projects
• Created and maintained application, infrastructure and standard operating procedure documentation
• Analyzed performance problems and recommend solutions to enhance functionality, reliability and/or usability
• Responded promptly and accurately to 14,000 customer requests monthly, escalated and prioritized business critical issues
• Created 20-30 LAN accounts in Active Directory daily and administered same
• Created 20-30 Electronic Mail accounts on Microsoft Exchange Server daily and administered same
• Conducted network administration for NetWare, NT, AD, Exchange and Citrix apps
• Set-up and maintained desktop configurations and peripherals
Omega Systems – Financial Applications, Phoenix, AZ 2000 – 2002
TECHNICAL SUPPORT /CLIENT SERVICES
• Managed and supported a team of developers, technical writers, quality assurance analysts, and help desk analysts during
product development and ongoing customer support.
• Provided extensive application testing, training, & implementation of the Omega application to clients and vendors
• Facilitated the creation of a client’s knowledge management organization. Developed processes for setting up focus groups as
well as standards and procedures for developing knowledge base content
• Provided pre-sales technical support to the sales and team; responded to client requests for proposals, delivered client
presentations, worked trade shows, coordinated user conference and other promotional activities.
• Constructed SQL statements, relational views and detailed reports
• Analyzed performance problems and recommend solutions to enhance functionality, reliability and/or usability
EDUCATION
BACHELORS OF SCIENCE IN INFORMATION TECHNOLOGY;
WEB DESIGN, OPERATING SYSTEMS & PROGRAMMING
University of Phoenix, Phoenix, AZ
ASSOCIATE OF APPLIED SCIENCE IN PARALEGAL STUDIES
American Institute, Phoenix, AZ
CERTIFICATIONS
PROJECT MANAGEMENT PROFESSIONAL
Project Management Institute – Anticipated July 2009
SCOTT BUSCHA
*******@***.***
PROJECT MANAGEMENT CERTIFICATION
University of Phoenix Online
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