Project Manager Engineer

D ina D. Lindsey

**** ********* *****, **********, ** 75081

****.*******@*****.*** cell: 469-***-****

Customer focused professional with 19+ years experience including graphic design, project management, custo mer

support, technical training and software configuration. With a strong track record of exceeding client expectations,

achieving high productivity, and possessing strong problem solving skills, I am highly motivated, and an enthusiastic,

flexible, self-starter eager to embrace a challenging project management or coordination position.

Technology

Adobe Creative Suite; Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Adobe Flash

Microsoft Office Suite; MS W ord, MS Excel, MS PowerPoint, MS Outlook

HTML, CSS Familiarity, MAC and PC platforms

Experience

Virtual Money Inc./DPG, Inc. – Dallas, TX April 2008 – January 2009

Design and Production Director

Managed 2 to 5 resources in Design department providing internal support for all graphic -related assignments

including monthly training, yearly conventions, and all custom card deliverables.

Responsible for the overall quality and branding concepts of projects including new corporate identity for new

division and new product launch coordinating with internal stakeholders and external vendors.

Modified timeline for custom card orders planning period from two weeks down to four days with assembly line

process and cross-training for team members, meeting or exceeding client expectations of deliveries.

Designed and developed multiple projects for the creation of all new corporate documentation, financial reports,

and all employee documentation setting priorities and managing overlapping timeframes

Coordinated project meetings with executive staff and communications team promoting the creation and

maintenance of websites, marketing collateral, training material and card orders.

Responsible for the administration and review of all technical documentation templates.

Virtual Money Inc. – Dallas, TX January 2008 – April 2008

Graphic Designer/Production Assistant

Maintained the overall layout and production design of company publications - ads, leave behinds, flyers,

brochures, and client presentations.

Produced and assembled client packaging, and marketing materials for custom debit card projects for multiple

client orders of up to 10,000 cards.

Created or maintained graphic files for corporate identity projects and promotional collateral using Adobe

Creative Suite CS2 software and updated file man agement systems on network.

Created process documentation and trained fellow team members on new printing and embossing equipment.

August 2006 – August 2007

Freelance Contract Work - Frisco, TX

Computer Support and General Office Administration

Executed weekly billing program and performed configuration management of software for Medical Billing and

Coding Company which had multiple clients and overlapping timelines .

Supported coders with file access and daily computer activities providing technical assistance as needed.

Created monthly and quarterly invoices; researched statistics for customer reports and complaints, creating and

maintaining MS Excel spreadsheets and templates.

Ericsson, Inc. – Richardson, TX January 1987 – December 2003

Software Engineer Specialist– Configuration Management (2000 – 2003)

Managed 3 to 5 project resources in software -packaging department for multiple applications

Maintained group and project web pages (40+). Supported proje cts with web publication updates for wireless

department. Liaison in inter- and intra-departmental process management meetings.

Tracked priority customer service complaints and delivered solutions within 8 to 16 hours

Received Special Achievement Recognition Award from MCI WorldCom Key Account Management for high

standard of delivery quality and customer responsiveness.

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D ina D. Lindsey

1501 Creekside Drive, Richardson, TX 75081

****.*******@*****.*** cell: 469-***-****

Experience Continued

Ericsson, Inc. – Richardson, TX

Test Configuration Manager (1997 - 2000)

Managed 5 to 10 project resources in software packaging area of multiple applications

Provided routine maintenance of project and group web pages to increase company-wide communication of

centralized documentation.

Responsible for documentation creation and reviews at milestone, tollgate and project decision assessments

Supported software development and deployment projects communicating relevant in formation to team

members interfacing with design, testing, and project management teams.

Facilitated project meetings as acting project manager and assisted with schedule and financial documentation

updates and final review status

Ericsson, Inc. – Richardson, TX

Senior Software Configuration Engineer (1993 - 1997)

Created and maintained software deliveries and updates for multiple application systems supporting an

average of 5 to 7 projects simultaneously for up to 20 separate test environments.

Performed product document reviews to ensure timeliness of project deliverables .

Loaded design project test environment deliveries and daily correction packages .

Executed quality activities during process reviews to ensure quality goals and served as process own er or

process team representative.

Ericsson, Inc. – Richardson, TX

Senior Technical Training Engineer (1987 - 1993)

Instructed software classes to Telecom customers on high-level languages as well as machine code covering

administration, data translation and installation testing material. Maintained course exercise material.

Updated and installed statistical database serving as subject expert for training test environments.

Served as customer document reviewer for course material as well as for customer documentation projects,

assisting with standards and beta testing of procedural documentation prior to customer release.

Education

The Art Institute of Dallas – Dallas, TX

Bachelor of Fine Arts, Graphic Design, December 2007

Recipient of The Art Institute of Dallas Merit Award Academic Scholarships, 3.8 GPA

Recipient of Best Corporate Identity Award at The Art Institute of Dallas Portfolio Show

University of North Texas – Denton, TX

Bachelor of Science, Computer Science, May 1986

Volunteer Work

Dallas Arboretum – Dallas, TX

Information Booth Co-Captain, Tram Driver, Volunteer Office Computer Administration

Spring Blooms (April 2003) through Fall Blooms (October 2003)

Associations

Adobe In Design User Group – Dallas chapter, member

Untitled, an Artists Club – Art Institute of Dallas, member

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