SCOTT MASSEY
*** ******* **** • Saint John’s, FL 32259 • 904-***-**** • *******@*****.***
Chief Technology Officer • Director of Technology • Vice President • IT Executive
PROFILE
Talented and accomplished IT Executive with proven record of success in growing and directing
corporate IT operations. Special expertise in process and infrastructure improvement, network
and high performance systems design, data warehousing, and solution development. Excellent
budget management, contract negotiations, and project management skills.
Areas of Expertise
IT Operations • Strategic Planning • Program/Project Management • Policy/Procedure Design
Problem Solving • Budget/Cost Control • IT Architecture/Infrastructures • Information Security
Data Warehousing • Network Design & Management • Internet/Intranet • Network Availability
System Analysis & Design • Telecommunications • Data Center Operations • Vendor Relations
PROFESSIONAL EXPERIENCE
INPUT, Reston, VA 1995 – May 2009
Director of Information Technology (2000-2009)
Manager of Information Technology (1995-2000)
Oversee IT operations for $25M company with >200 users, 90+ systems/servers, and 50,000
client users of company’s web based subscription services. Hired and supervised staff of network
engineers, business systems managers, and network administrators. Administered $2M budget.
Negotiated software, hardware, and services contracts. Managed design and support of
enterprise-wide network and telecom infrastructures. Maintain 24x7x365 support environment.
Key Accomplishments
• Established entire IT organization and carried out multiple expansions to keep pace with
company’s growth from 20 employees to 200 with no external investment capital.
• Led IT support organization to 4.7 employee satisfaction rating, best in company.
• Achieved and maintained 99.99% uptime for all mission critical systems.
• Reduced data/video service costs $100K by implementing custom fiber solution.
• Increased productivity by web-enabling all systems to support global remote access.
• Planned and directed four corporate moves in eight years with no unscheduled downtime.
• Minimized leasing costs while negotiating agreements for data center and office space.
Operational Improvements
• Managed design and implementation of private data center for critical systems.
• Introduced system and datacenter disaster recovery to enhance protection.
• Directed design and implementation of VMWare virtual server environment, LAN/WAN,
email, IM, DNS, VoIP, internet/extranet, video conferencing, SAN, backup systems,
intrusion detection, firewalls, load balancing, routers and switches, and more.
• Maximized performance levels by evaluating and implementing wide range of software
tools, including Exchange, SharePoint, .NET, Cold Fusion, SQL Server, Veritas Backup,
Ghost, Cisco Call Manager and Unity, Linux, Checkpoint, Blackberry, and others.
• Effectively directed software licensing, hardware inventory, IT security, and compliance.
• Planned and led internal IT audits to monitor compliance with policies and procedures.
Scott Massey • Page 2
PREVIOUS EXPERIENCE
NATIONAL AUTOMOBILE DEALERS ASSOCIATION, McLean, VA 1992 - 1995
PC Specialist / Market Analyst
Supported PC and mainframe hardware and software. Designed financial analyses. Prepared
presentation materials. Managed IT purchasing and budget. Conducted market analyses.
• Improved efficiency by implementing custom mainframe-to-PC interface for data reports.
SOUTH CAROLINA EDUCATIONAL TELEVISION NETWORK, Columbia, SC 1989 - 1992
Production Assistant
Produced and engineered television programs, including nationally-syndicated series. Carried out
video and audio production, editing, photography, and other functions.
• Reduced costs by taking on field engineering duties for production team.
EDUCATION
BA in Media Arts
The University of South Carolina, Columbia, SC
TECHNICAL SKILLS
Platforms: Windows, Linux, Cisco IOS, Mac OS
Applications & Tools: VMWare, MS Office, Exchange, Office Communication Server,
SharePoint, Active Directory, Google Enterprise Search, Cisco Unity/Call Manager/Mobility
Manager/Meeting Place/Presence, SQL Server, Symantec Backup Exec/Ghost/antivirus tools,
DataDomain, Websense, Checkpoint Firewalls/Eventia/Smart Defense/Connectra, FAST Search,
Solr, HP Quality Center, Load Runner, Test Director, SiteScope/SiteSeer, IP Replicator, WebQL,
Blackberry Enterprise Server, IIS, Cold Fusion
Hardware: PCs, Macs, servers, peripherals, SAN, load balancers, routers, switches, wireless
controllers, wireless access points, UPS, PDU, and EMU, firewalls