Manager Sales

ABHAY D. CHAVAN

774-***-**** • *************@*****.*** • US Citizen

PROFILE

A technology savvy leader with business acumen and more than 19 years of experience in IT industry. Consistently

improving business processes and managing strategies by developing leading edge best-fit technology solutions for a

variety of multimillion- and multibillion-dollar organizations. A versatile team player bridging the gap between business

technology owners and information technology teams, managing business application life cycles. Demonstrable

leadership and organizational skills in meeting corporate business objectives and at translating high-level business

needs into actionable technical requirements. Areas of expertise:

Business Technology Integration • Straight-thru-processing • Focus on ROI

Business Application Architecture • Strategic Planning and Tactical Execution

Heterogeneous Systems Integration • Business Case Modeling • Implementation Delivery

Process Improvement • Managerial Leadership • ISO-9001, CMMI Participation

Application Analysis and Development • Relational Databases

PROFESSIONAL EXPERIENCE

STATE STREET CORPORATION, Boston/Westwood, MA 2008 - 2009

Leading provider of customized solutions to asset manager, funds, insurance companies and non-profit organizations

in 26 countries and more than 100 markets

Systems Development Manager/Director, Application Server Competency Center

Led and directed a team of senior developers and analysts in building comprehensive enterprise tools, solutions and

roadmaps. Key responsibilities included partnering with product vendors and internal groups, evaluating new

technologies, methodologies and processes, developing standards and best practices and implementing custom

solutions establishing centers of excellence (COE), to reduce cost with continuous improvements.

• Coordinated setting up an enterprise-wide shared services environment with reusable business process

components for SOA based Business Process Modeler and Activity Monitor with strict policies and controls around

data access, integrity and security.

• Managed a global rollout in less than 6 months of enterprise framework with little-or-no-impact on daily

business operations and reporting volumes in APAC, EMEA, and Americas regions.

• Directed design, development and implementation of web services to integrate mainframe data repository with

J2EE based web applications and coordinated all life cycle phases (requirements gathering, functional

specification, technical design and so on) in an agile development model.

• Enabled $30MM in cost reduction and avoidance by proposing a 20 step action plan to reduce annual

expenses on hardware, software and infrastructure.

• Directed all aspects of WebSphere Portal applications and system implementations through their maintenance

and upgrade phases.

PNC GLOBAL INVESTING SERVICES, INC., Westborough, MA 2006 - 2008

A member of the PNC Financial Services Group and leading provider of mutual fund processing, technology and

business solutions to the global investment industry.

Senior Applications Manager, NSCC Global Interface Division

Promoted from Systems Integrator role to build and direct a 12-member engineering team supporting complete life

cycles of 3 n-tier web application products. Key projects included transforming application suite from legacy

environment to state-of-the-art Web infrastructure and transforming a Web portal product in-house from an acquired

company, stabilizing and streamlining it into the mainstream support process.

• Managed 3 concurrent projects and increased revenues 5% and stabilized a crucial business application

servicing more than 120K active users by taking ownership of a critical Web portal application.

• Brought in additional 5K worldwide users by conducting a full needs assessment and feature analysis of the

web portal application, establishing processes for and coordinating major feature/functional enhancements to

satisfy users’ needs.

Page 1

ABHAY D. CHAVAN

774-***-**** • *************@*****.*** • US Citizen

• Slashed downtime 1,000%, cut customer complaints 90%, and increased application stability 200% by

overhauling the hardware infrastructure surrounding a key application.

COLLABORATIVE CONSULTING, LLC, Burlington, MA 2003 - 2006

Boston’s 7th largest information technology consulting company specializing in operational consulting, program

management, and data and technology services

Lead Technology Consultant

Provided professional/consulting services to a variety of clients. Key assignments included:

For Fidelity Investments – Liaised among client’s software/application development team, other client groups, and

business sponsors, coordinating project development and escalation, prioritization, and resolution of issues, to deliver

project from concept to completion in 6 months.

• Enabled increased investment inflow 10% in post-dot-com economy with successful fixed income equity

project completion.

• Reduced client’s hardware and maintenance costs 40% and improved end user satisfaction 67% by

orchestrating a rearchitecture initiative for an additional product.

• Reduced system integration issues 90% that were troubling seamless work flow transitions for end users and

customers and implemented a tactical solution to co-exist with multiple versions of vendor software.

For Plymouth Rock Assurance Corporation – Built a team of project engineers and persuasively educated and built

consensus for change among client development teams from across the organization. Analyzed performance,

assessed infrastructure needs, and coordinated the implementation of new hardware in support of a suite of Web

applications. Delivered regular presentations of findings and recommendations to both client and internal executive

management, and successfully achieved management buy-in for major initiatives.

• Dropped client’s processing times 90% through a core change to application’s architecture determined by

developing and executing a testing/simulation strategy.

• Further reduced processing time by an additional 60% while servicing more than 500 concurrent, online,

geographically distributed users after a 2nd round of architectural assessments analyzing performance.

• Authored several process improvements, and performance guidelines that were lauded by client’s executive

management and later adopted corporate-wide.

For Fidelity Investments – Collaborated with international teams in India and France to ensure accurate content

available across more than 10 different environments.

• Improved application performance 300% by reusing available application components and boosted bottom-line

revenue as a result of favorable user experience and product feedback.

KAIDALE CONSULTING, Westford, MA 2002

CIO-advisory, system architecture, design, implementation, and integration service provider and consultancy in the

New England region.

Lead e-Business Integration Consultant

Spearheaded a successful multi-phase, worldwide product launch across more than 200 facilities in collaboration with

geographically distributed groups of 3rd party vendors and service providers.

• Cut client’s annual operating costs 40%, reestablished corporate brand name, improved customer satisfaction

100%, attracted new customers, and achieved recognition as one of InfoWorld’s best Web service

implementations and innovative products.

FOODTEC SOLUTIONS, INC., Needham, MA 2001 - 2002

Complete solution provider for all point-of-sales needs in the food industry.

Lead Project Engineer

Contributed to the delivery of a successful sales forecasting and labor scheduling system, designing and implementing

the predictive modeling tools necessary for this enhancement to company’s flagship product.

Page 2

ABHAY D. CHAVAN

774-***-**** • *************@*****.*** • US Citizen

• Helped nationwide customers maintain their Bill-Of-Labor less than 20% of total revenue to save about $1MM

per month in variable costs.

• Increased the market visibility 200% by integrating sales forecasting into POS product and other third party

products.

FIDELITY INVESTMENTS, Boston MA 1996 - 2001

Provider of financial services, investment management, mutual funds, retirement, and brokerage services

Principal Consultant

Managed, mentored, and developed small teams to reengineer and transition applications and improve processes.

• Reduced batch processing time 400% by re-factoring several nightly batch processes into real-time,

concurrent, restart-able tasks along with integration with industry standard process scheduler.

• Slashed literature printing times from two hours to less than 15 minutes saving about $700K annually.

EDUCATION & CERTIFICATION

1999 - 2003

Master of Business Administration in Information Technology

University of Massachusetts, Isenberg School of Management, Amherst, Massachusetts

1987 - 1991

Bachelor of Technology in Aeronautical Engineering

Indian Institute of Technology, Powai, Mumbai, India

Page 3

Contact this candidate