Developer Analyst

CHRISTINE GILMAN

•***** Wyandotte Rd SW •Stoutsville, OH •43154 •614-***-**** •***************@*****.***•

PROFESSIONAL SUMMARY

Experienced Information Technology professional with proven ability to analyze business, data, and software requirements.

Self-motivated, creative individual that thrives in a challenging environment. Utilizes excellent communication skills,

knowledge, and experience to enhance customer relations and meet business objectives.

KEY STRENGTHS

TECHNCIAL SKILLS

PROFESSIONAL EXPERIENCE

CGI Midwest Public Sector, ODJFS Columbus, OH 11/2008-12/2008

Business Analyst

• Gather business and functional requirements

• Lead requirements meetings

• Perform system and software analysis for new web application that would interact with a Mainframe Licensing

Subsystem

• Create Workflows, use cases, process flowcharts, user diagram using Visio

• Documented business requirements, functional requirements, software analysis, and options analysis

• Analyze current Helpdesk to provide solutions and training for a new Helpdesk

• Created/ Updated help desk user manuals

CGI Midwest Commercial, AGF Evansville, IN 11/2007-05/2008

Program Analyst/Developer

• Complete necessary code to update the ARF Characteristics Tool as well as testing and debugging the test tool

• Create process flowcharts using Visio for Test Tool Process

• Updated required documentation and provided support to the onsite team as needed

Technical Environment: ACAPS, BureauLink, COBOL, CICS, JCL, Changeman, FileAid

CGI Midwest Commercial, Fifth Third Cincinnati, OH 10/2007-11/2007

Program Analyst/Developer

• Completed mainframe programming tasks as assigned by the client

Technical Environment: CACS, COBOL, JCL, Roscoe, etc.

CGI Midwest Commercial, Fifth Third KBB Cincinnati, OH 08/2007-10/2007

Business Analyst/Mainframe

• Completed data analysis

• Completed data mapping

• Developed project functional tasks and timeframe using MS Project

• Reviewed and documented all table changes within ACAPS

• Developed unit test plans

• Develop test scripts

Technical Environment: ACAPS, COBOL, JCL

CGI Midwest Commercial, National City Columbus, OH 11/2006-07/2007

Program Analyst/Developer

• Completed mainframe retrofits for the CACS upgrade, the cycle id expansion and developed and tested the custom

Archive/Purge process

Technical Environment: CACS, COBOL, JCL, DB2, etc.

CGI Midwest Commercial, Huntington Bank Columbus, OH 06/2006-10/2006

Business Analyst/Mainframe

• Analyzed current processes and reports

• Gathered business requirements thru interviews with the different Lines of Business

• Documented business requirements

• Created and executed test scripts

• Performed Unit, System, and Acceptance Testing

• Documented Testing results

• Coded and tested a new customer letter in COBOL

Technical Environment: ACAPS, COBOL, JCL, DB2, Docugen, ACAPS Anywhere

CGI Midwest Commercial, AGF Evansville, IN 01/2006-06/2006

Program Analyst/Developer

• Code Characteristics test tool in Mainframe environment

• Test and Debug Test tool

• Create user documentation and workflow for new Characteristic Tool

Technical Environment: ACAPS, BureauLink, COBOL, CICS, JCL, etc.

EDUCATION

Keller Graduate School of Management Columbus, OH

Graduate Certificate in Project Management Graduation 03/10

Keller Graduate School of Management Columbus, OH

Master of Business Administration Graduation 06/09

DeVry University Columbus, OH

Bachelor of Computer Information Systems Graduation 10/2005

Contact this candidate