Six Sigma Supply Chain

Lisa-Marie Nesbitt

Professional

Summary:____________________________________________________

A variety of positions have been held in areas such as process improvement, change

management, branding, marketing, education and supply chain management, as well as

owning and managing a successful consulting company. With my diverse background

and over 8 years of process re-engineering experience, I bring a voice of knowledge to

the table with a proven record of success and dedication.

Work History:___________________________________________________________

Owner / Consultant - Quintessential Business Designs, LLC 2007 -

Present

Quintessential Business (QB) Designs, LLC is a consulting company specializing in

Business Development and Improvement in Seacoast Maine and New Hampshire.

The company specializes in; Lean Techniques, Six Sigma, 5S, Business Development,

Process and Departmental Re-Engineering, Restaurant Planning and Management, etc.

We have worked with companies in many fields such as Health Care, IT, Marketing,

Education, and Manufacturing.

Methodologies such as DMAIC, DMAR, Kaizen, Waterfall, SWOT, Agile, Root

Cause Analysis, Current and Future State Design, Strategy and Planning and more are

used in order to make companies more profitable, adaptable, and successful.

Quality and Productivity Consultant – Liberty Mutual 2008

- 2009

Consultant position specializing in process improvement in the Business and IT

sectors.

Lean methodology, Six Sigma, 5S, Kaizen, and collaborative consulting models used.

Re-engineering of Six Sigma Green Belt program to allow for best in class education

and sustainability within the company’s maturity model.

Created and facilitated Quality Concepts training to managers and directors allowing

them to better position themselves within the market.

Coaching, mentoring, and training of green and yellow belts in leading DMAIC,

DMAR, and Kaizen events.

Implementation of a Service Desk for Database and Middleware Requests led to over a

$300,000 savings while a 1-week kaizen on regression testing reduced defects by over

50%.

Led a team creating a 7-year strategy for an LDAP platform which, once implemented,

will affect nearly every application used within Liberty Mutual.

Supply Chain / Branding Consultant - ElectroCraft New Hampshire, Inc. 2006 -

2008

Conducted Kaizen events, one which increased efficiency in the purchasing

department by 97.78%, decreasing lead-time from a maximum of 45 days to 1 day.

944 Portland Ave. Rollinsford, NH 03869

603-***-**** *****************@*******.***

Reduced the supplier base by 31% within the first 6 months and further reclassified

16% saving the company over $350,000.

Created and Initiated a Supplier Relationship Management program with new

processes on the selection and qualification of suppliers.

Led a Six Sigma Black Belt project where we increased overall on-time delivery from

61% to 93%.

Led teams in the NH location to re-brand EADMotors to ElectroCraft New

Hampshire, Inc with changes in signage, POs, Marketing Material, Checks,

Giveaways, etc.

Process Re-engineering - Brand Partners 2005 -

2006

Contracted to re-engineer the purchasing and pricing departments.

Conducted Kaizen events, one which increased effectiveness of processing purchase

orders by 79.2% by reducing process steps from 77 to 16.

Implemented 11 new processes to streamline the purchasing department to include

Supplier Relationship Management, Non-Conforming Materials (NCMs), First

Articles, Supplier Selection, etc.

Reviewed and updated pricing, 87% of which related to the previous loss in profits.

Assigned landed costs and margins for small purchases and for campaigns in excess of

10 million dollars.

Supply Chain Re-engineering/ Branding - Irving Oil Corporation 2002 -

2005

Re-engineered the convenience store and home heat divisions in the U.S and Canada

using Lean Six Sigma methodologies while reducing the supplier base by 81%.

Reduced shrink from 72% to 16% in 6 months and had successful minimization in the

Cost of Goods Sold.

Implemented a purchasing system that led to a decrease in purchasing personnel by

66%.

Led teams to help implement the “Blue Canoe” brand while overseeing the operational

branding budget in excess of 25 million dollars and 20 (plus) employees.

Worked with a team to create a new image with logo, color scheme, marketing

campaigns, merchandising strategies, etc.

Created project phases, customer appreciation rallies, and was responsible for the

project management, training volunteers, and negotiating contracts.

Actualized over $700,000 in savings with a project that lasted less than 1 month’s

time.

School Administration / Public Speaker - Atlantic Culinary Academy 2000 -

2002

Worked with the Director of Education to set class schedules, create syllabi, hire

employees, design classroom space and marketing material.

Conducted presentations on subjects such as business etiquette, leadership, and more

speaking to groups ranging from 20 – 600 individuals.

Further Employment History Available Upon Request

944 Portland Ave. Rollinsford, NH 03869

603-***-**** *****************@*******.***

Education:______________________________________________________________

Southern New Hampshire University

Global M.B.A 2008

Masters in Organizational Leadership 2008

Bachelors of Science in Marketing – minor in Business Management 2005

Certifications / Affiliations:________________________________________________

Quality and Productivity Solutions

Certified Six Sigma Black Belt

Villanova University

Certified Lean Belt

Certified Green Belt

944 Portland Ave. Rollinsford, NH 03869

603-***-**** *****************@*******.***

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