Customer Service Accounting

Daljit Gill-White

**** **** ****** *** *** Grove, CA 95624

Phone: 916-***-**** Mobile: 916-***-**** E-mail: *********@*****.***

Summary of Qualifications

I have over 15 years of professional experience. My professional experience is comprised of

accounting, investments, business analysis, auditing and financial investigations. I have a

Bachelor’s of Science degree in Accounting and I am currently pursuing an Executive Master’s

of Science in Economic Crime Management, expected completion date is December 2010. I

have taken courses in money laundering, financial investigations, forensic accounting techniques

and have attended financial training seminars. I am results driven, flexible and adaptable. The

combination of my education, experience and positive attitude will be an asset to your

organization.

Professional Experience

CA Department of Justice, Sacramento, CA January 2008 - Present

Investigative Auditor

• Conduct financial investigations.

• Knowledge of the Bank Secrecy Act, Health and Safety Code and Anti-Money Laundering Act.

• Examine various types of financial institutions records, income tax returns, personal records and

accounts, stock portfolios, corporate financial records, other corporate documents, licensing

agencies, credit reports and applications, law enforcement reports and other financial records to

determine the source and application of monies from illegal activities.

• Reconstruct financial records to determine actual occurrence of fraudulent financial activity.

• Investigate and determine actual possession and location of assets such as personal and real

property.

• Maintain asset forfeiture records.

• Trace and locate hidden assets and or money.

• Prepare detailed financial investigative and forfeiture reports/documents.

• Participate in criminal and civil field investigations.

• Assist in the preparation and serving of search warrants, court orders, and subpoenas for

evidentiary materials needed to perform the investigative audits and for forfeiture purposes.

• Interview arrested suspects, law enforcement informants, citizen witnesses, financial institution

employees and others.

Franchise Tax Board, Sacramento, CA June 2006 – January 2008

Tax Auditor

• Conduct audits of S-Corporations and pass-through entities.

• Independently plan and organize multiple audits to complete them in an efficient manner as

outlined in our regulations.

• Obtain and analyze facts and make appropriate determinations that are fair and impartial.

• Conduct research of various sources.

• Gather information from multiple sources, understand and interpret tax law, contracts and

documents and make appropriate recommendations.

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• Communicate findings in writing and verbally in a complete and concise manner.

Franklin Templeton Investments, Rancho Cordova, CA May 1995 – June 2006

Received subsequent promotions throughout an 11 year tenure with this 57-year-old company. Franklin

Templeton Investments is one of the top five largest mutual fund companies offering more than 200

investment products giving investors with the flexibility to pick from a great selection of goals – from

value to growth and sector specific to international – to meet their investment objectives.

Business Analyst, (July 2003 – June 2006)

• Manage projects for the Defined Contributions Services and Retirement Services Departments.

• Assist in identifying business processes, workflow, business requirements, and training.

• Plan and conduct the analysis of business processes and systems within a designated business

unit, department or group.

• Identify and recommend cost-effective solutions to resolve business system problems and

improve the business process.

Research Analyst, (July 1999 – July 2003)

• Researched and adjusted shareholders’ accounts.

• Calculated gain/losses on shareholders’ accounts.

• Assisted in the administration of defined contribution plans and ensured accurate processing on

the record keeping system.

• Audit and reviewed accounting and certified annual trust reports to ensure the accuracy of the

information contained in the reports.

• Trained employees in their daily functions, acted as a resource for others, and assisted in the

development of team members.

Conversion Analyst, (October 1996 – July 1999)

• Reconciled assets in the millions and accounted for every penny.

• Reviewed final valuations and closing trust statements.

• Established retirement plans on the record keeping system.

• Loaded conversion balances, payroll data, and participant information on the record keeping

system.

• Prepared accounting and employee census reports for client review.

Participant Services Representative, (May 1996 – October 1996)

• Educated and provided customer service to participants calling regarding their retirement plans.

• Processed transfers, exchanges, and investment election changes.

• Created loan templates.

• Trained newly hired employees.

Fund Information Representative, (May 1995 – May 1996)

• Educated financial advisors, potential investors, and shareholders on Franklin Templeton

investment products.

• Acted as a portfolio liaison for domestic bond funds.

• Supported other representatives in handling complicated calls.

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• Conducted market conditions courses for new employees and management trainees.

• Became the training coordinator for the department and trained new employees.

Education__________________________________________________________

Utica College, Utica, NY

Executive Master’s of Science, Economic Crime Management

Expected Completion Date: December 2010

Golden Gate University, San Francisco, CA

Bachelor’s of Science, Accounting

Technical Skills

Microsoft Office Applications

Microsoft Access

FileMaker Pro

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