Manager Loss Mitigation
Resume:
Lisa A. Drew
**** ******** ****, ******* ** *****
********@*****.***
Cell: 561-***-****
Summary of Qualifications
I am a results oriented leader with a proven record of success. The common thread throughout
my tenure at Morgan Stanley and Ocwen Financial Services is my ability to start up a group,
develop the procedures around it, and to grow it into a successful piece of the overall business.
The skills that enabled me to achieve success are strong leadership, analytical, communication
skills and a client centric philosophy.
Professional Experience
Steel Curtain Capital Group, LLC., Mahwah, NJ August 2008 – Present
Consultant, Transaction Management
Provide contract and due diligence support for distressed whole loan mortgage transactions.
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Coordinate and manage kick-off calls to introduce all parties to each potential transaction.
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Coordinate due diligence, and manage any issues that arise throughout the trade.
Ensure buyer is on track with funding. Coordinate collateral delivery and service transfer of
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loans.
Morgan Stanley, Boca Raton, FL October 2003 – June 2008
Vice President, Repurchase Management Department 2006 - 2008
Reduced the outstanding claims position by over $1B out of $1.3B in 2007.
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Built from the ground up, a best in class loss mitigation process, system and team to collect
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from mortgage originators on delinquent and misrepresented loans purchased by Morgan
Stanley.
Recruited, trained, and managed a team of 15 loss mitigation specialists, and credit analysts
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to support claims resolution through the analysis of pay histories, loan status, property
condition, value, loan to value, and credit, including fraud and misrepresentation at
origination.
Designed and built a process and system to identify, flag, notice and follow up on repurchase
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claims.
The primary Morgan Stanley contact with the institutional and correspondent clients for
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negotiating settlements.
Analyzed seller’s financial statements and worked with the trade desk to value the assets.
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Increased transparency and clarity by developing accurate reporting to communicate claims
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position, resolution velocity, wire tracking, recovery rates, counterparty risk alerts and
structured settlement tracking.
Mitigated counterparty risk by developing a grading matrix that catalogued sellers by their
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willingness and ability to resolve claims. Automated this function and delivered results to
internal groups to facilitate claims resolution, demand letters, litigation and seller
suspensions.
Provided direction on risk decisions and loss mitigation action to the Head of the Residential
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Trade Desk and Chief Risk Officer.
Developed customized alternatives to loan repurchase, and worked with the Contract Finance
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Group to structure settlements.
Lisa A. Drew
6334 Woodlake Road, Jupiter FL 33458
********@*****.***
Cell: 561-***-****
Where appropriate, worked with Morgan Stanley’s legal team to recommend and oversee
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litigation.
Responsible for assessing the validity of repurchase claims against Morgan Stanley.
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Rebutted unsubstantiated claims with the Purchaser and negotiated on behalf of the Firm a
settlement for the claim, if valid.
Member of the Morgan Stanley Correspondent Credit Committee. Participated in the
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governance of the correspondent channel which included the mitigating of operational,
counterparty, and default risk. Developed a loss mitigation policy which supported internal
asset valuation, and litigation policy.
Morgan Stanley, Boca Raton, FL October 2003 – June 2008
Director, Valuation Department 2003 - 2006
Integral in building the valuation group including all valuation processes and procedures for
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due diligence of mortgage acquisitions. Many of these policies are being used today.
Managed valuation due diligence for bulk Subprime, Alt-A, and Scratch and Dent mortgage
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acquisitions where total volumes averaged more than $3 Billion per month for most of 2005
and 2006.
Trained valuation staff to ensure internal groups including - Trade Desk and Operations and
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external clients - received reviews that were clear and concise to facilitate decision making and
pricing.
Oversaw onsite monthly valuation tie-outs, including all client interactions.
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Reconciled Broker Price Opinions with Appraisals and other valuation tools to come up with fair
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market values. Reviewed loans that fell out of tolerance to mitigate risk for the firm. Tied out
with the valuation staff onsite at the seller’s shops as well as via phone conference.
Developed a vendor network that provided various valuation products. Responsible for
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approving, training, and monitoring vendor performance.
Ocwen Financial Services, West Palm Beach, FL 2000 - 2003
Manager, Ocwen Realty Advisors
Integral in recapturing Ocwen’s 3rd party valuation business with Investment Banks, and
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mortgage originators into a $6 Million in gross revenue per year business.
Developed and fostered relationships with both Investment Banks and mortgage companies.
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Managed valuation vendors to ensure high service levels of quality and turn times.
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Managed reviews by in-house appraisal staff to ensure on time delivery of client specific
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reporting.
Managed the valuation tie-outs on the client’s behalf.
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Education
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M.B.A., Florida Atlantic University 1998
B.S., Business, Florida Atlantic University 1990
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