Steven Wix
Kent, WA *****
H: 253-***-****
C: 206-***-****
E-mail: *********@*******.***
Objective
Deliver business leadership, management, process improvements and cost reductions in Manufacturing, Quality, Environmental,
Health, Safety, Engineering and Administration arenas using professional background and skills.
Profile
Motivated, business professional with a successful 15+ year track record of leadership and business acumen. Talent for quickly
mastering systems and process requirements and leveraging best practices. Diplomatic and tactful with professionals and non-
professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing financial and
business process improvements.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences and changes in job environment. Thrive in deadline-driven environments. Excellent team-building
skills.
Skills Summary
* Lean Six Sigma Management
* Six Sigma Black Belt
* Operational Excellence
* Lean Six Sigma Methods
* Data Analysis
* Professional Presentations
* Quality Management
* Quality System Development
* Root Cause/Corrective action
* ISO 9000 Lead Auditor
* Design for Manufacture
* Environmental, Health & Safety (EHS) Management
* EHS System Development
* Project Management
* Regulatory Compliance
* Report Preparation
* Scheduling
* Curriculum development
* Training
Professional Experience
INGERSOLL RAND – Seattle, WA. - 1996 to 2009
LEAN SIX SIGMA MANAGER – 2008 - 2009
* Organized, diagnosed and presented $3.5M Lean Six Sigma Project Pipeline focusing business resources on top cost-out
opportunities.
* Developed weekly Kaizen schedule to support annual cost reduction targets resulting nearly $1M savings while engaging over
40% of the workforce in improvement activities.
* Mentored Six Sigma Black belt resources assuring timely project deliverables and $100K annual savings per year per Black belt.
TOTAL QUALITY MANAGER – 2002 - 2008
* Developed, refined and managed ISO 9001 Quality and ISO 14000 Environmental, Health & Safety Management Systems
maintaining eight years of registration compliance.
* Created, proofed and controlled ISO 9001 & ISO 14000 documentation to support quality and environmental, health and safety
management systems requirements resulting in approximately $200K consultancy savings.
* Selected, trained, and scheduled internal ISO auditors to successfully audit over 100 Quality and EHS components per year.
Professional Experience, continued
* Coached, educated, and motivated Quality department team to meet daily operational goals and objectives with impeccable
customer service reducing customer response lead-time by 50%.
* Integrated, guided, and monitored 8D process to assure root cause and corrective actions needed to reduce defects by 5% per
year resulting in $150K savings per year.
* Controlled and reconciled Quality department budget to exceed 5% year-over-year productivity goal resulting in $30K savings per
year.
* Designed, customized, and delivered Quality, EHS, and operational training curricula to over 120 employees to assure compliance
with federal, state and local regulatory requirements.
MANUFACTURING MANAGER – 2001-2002
* Managed and resourced daily production demands resulting in $40M gross manufacturing output per year.
* Evaluated, formulated and balanced resource requirements to assure 95% on-time product delivery.
* Assessed and controlled Critical to Quality requirements resulting in 5% cost of quality improvement.
MANUFACTURING ENGINEER – 1996 - 1998
* Constructed and systemized standard manufacturing and assembly processes resulting in 500 labor hours’ savings per year.
* Conceptualized, designed and manufactured production tooling capable of improving manufacturing costs by 20% and controlling
manufacturing losses below 5% annual operational target.
* Coordinated and guided CNC programming requirements to assure Critical to Quality components and meet production schedules.
DAMES & MOORE – Seattle, WA. - 1995
ENVIRONMENTAL COMPLIANCE SPECIALIST
* Developed, coded, trained and deployed standardized work practices/program language for Phase I Environmental Assessments
resulting in four to six hours time savings per assessment ($100,000/year)
* Researched, marketed, and engaged resources with potential clients creating 1,000 hours of consultancy services.
GENERAL ELECTRIC - Aircraft Engine – Seattle, WA. - 1983 to 1995
ENVIRONMENTAL, HEALTH & SAFETY MANAGER – 1992 - 1994
* Evaluated, managed, and reduced waste streams resulting in 20% waste reduction annually ($20K/year) resulting in a status
change from Large to Medium Quantity Generator.
* Researched, consulted and coordinated ground water study and Remedial Investigation and Feasibility Study for site remediation
project.
FACILITIES & MAINTENANCE MANAGER – 1990 - 1992
* Designed and implemented Maintenance Management System providing improved communications to customer-base and data-
driven decisions for spare parts program resulting in effective cost-controls and resource allocation.
* Evaluated, balanced and deployed maintenance resources to deliver cost-effective services resulting in $50K savings per year.
* Negotiated with union representatives to deliver cost-effective services without jeopardizing jobs or increasing cost of operations.
* Monitored and controlled $3.5M facilities budget resulting in $250K annual expense savings and regular gain sharing pay-outs to
200 employees.
* Systemized rotable Tool Changer Program saving $75K per year in direct expense and improving overall up-time by 200 hours per
year.
Education
CITY UNIVERSITY – BELLEVUE, WA.
Masters Degree in Business Administration, Information Systems
GPA: 3.93 Presidents Honors – Meritorious Scholastic Achievement
CHADWICK UNIVERSITY – BIRMINGHAM, AL.
Bachelors Degree in Environmental Studies
GPA: 4.0
Certificates
SIX SIGMA BLACKBELT
BUSINESS ACUMEN