Manager Sales Representative

-*Wendy O'Clair

*** *** **** ****

Trumbull, CT *6611

*******@*****.***

Direct 203-***-****

EXPERIENCE SUMMARY

Harborview/Next Step Program Stratford, CT June 2008 to Feb. 2009

Day Program Manager

Develop and implement all day program activities, trainings and in-services..

Ensure all educational, medical and financial records are on file and up-to-date.

Manage program budget.

Ensure client contracts are up-to-date and renewed as needed.

Compile and submit monthly billing.

Provide direct care services

Responsible for hiring, training, evaluating and disciplining staff.

AVON May 2008 to Present

Independent AVON Sales Representative

The Kennedy Center Inc. Trumbull, CT 2003 to May 2008

Residential Facility Manager

Oversee & coordinate all facets of a Community Residential Program within a group home for

dually diagnosed adults.

Assist in the development and implementation of residential policies and programs.

Coordinate and assure standards remain consistent with DMR licensing, CARF accreditation

and other certification requirements.

Prepare and submit weekly time sheets petty cash reports and monthly reports.

Schedule and supervise staff as well as complete staff performance evaluations.

Develop programs and maintain accurate records.

Serve as On Call Residential Manager

The Kennedy Center Inc. Trumbull, CT 1996 to 2003

Assistant residential Manager

Work in a Supported Living Program for adults with disabilities.

Schedule and supervise staff in managers absence.

Audit residents main case files quarterly and maintain records. Act as Case Manager,

develop and implement habilitative programs.

Coordinate and assure standards remain consistent with DMR licensing, CARF accreditation

and other certification requirements.

EDUCATION

Southern Connecticut State University New Haven, CT 1997

B.A., Psychology

Housatonic community College Bridgeport, CT 1993

Associate, General Studies

SKILLS SUMMARY

Computer Proficiency in Microsoft Word, Works, Excel, Outlook, Internet Research, Windows

XP and Vista Etc.

Current certification in C.P.R., First Aid, and D.M.R Medication Certification

Crisis Prevention Intervention, as well as a number of job related ongoing in-services and

trainings.

Ongoing Supervisory training.

Actively participate in Staff Appreciation, In-service and Computer Committee.

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