Quality Engineer
Resume:
Michael Steffen
Cedar Rapids, IA 52402
SUMMARY OF QUALIFICATIONS:
• 7 years experience as a Manager or Department Leader
• 7 years experience with direct customer interaction
• 15+ years experience with manual inspections
• Managed multiple accounts involving major corporations
• Ability to work with minimal supervision
• Organized self starter
Quality Engineer/CMM Group Leader
Centro Incorporated, North Liberty, IA - November 2005 to Present, July 1998 to July 2000
Review and negotiate quality requirements with customers prior to production. Coordinate with engineering to meet customer
quality expectations. Daily activities involve managing customer PPAP requirements.
Supervise CMM group, 3 operators/2 shifts.
Quality Inspector
Intermagnetics Corporation, Latham, NY – May 2005 to November 2005
All phases of inspection: Receiving, In process, Final inspections. These include mechanical, electrical, and welding
inspections. CMM (Romer Arm) operation.
Quality Inspector
Stanfordville Manufacturing Company Inc., Stanfordville, NY – June 2004 to October 2004
Manual and CMM inspection. All phases of inspection from first piece to final inspections. Review prints to set
manufacturing limits. Maintain calibration system.
Quality Inspector
Feuz Manufacturing Inc., Mariaville, NY – March 2004 to June 2004
Expedited daily customer requirements. All phases of inspection from first piece to final inspections.
Senior Quality Inspector
Zak Incorporated, Green Island, NY – November 2001 to May 2003
Organized and expedited daily customer requirements and calibrated equipment. Taught GD&T class for internal
apprenticeship program.
Quality Manager/Quality Engineer
Superior Technology, Inc., Rochester, NY – October 2000 to October 2001
Managed Quality Department and Quality Technicians. Direct contact for customer quality issues.
Quality Engineer, contracted at Valeo
Quality Engineering Services, Macedon, NY - July 2000 to October 2000
Direct quality contact for cost reduction task force. Reviewed supplier PPAP submissions and submitted PPAP to customers.
Coordinated with project engineers and manufacturing to meet quality requirements. Left for direct hire position.
Inspection Technician
XLI Corporation, Rochester, NY - February 1996 to July 1998
Organized and expedited daily customer requirements, calibration and set up of gauging for jobs,
source inspection of vendors, and inspection of incoming materials and tooling.
Shift supervisor and Chief Quality Inspector
T&L Automatics, Rochester, NY - April 1995 to February 1996 and August 1989 to October 1992
Supervised inspection department, 6-7 inspectors. Organized and expedited daily customer requirements, calibration and set
up of gauging for jobs.
Michael Steffen resume page 2
EDUCATION
Major: Associate of Science in Engineering Science
Monroe Community College, Rochester, NY
Major: Mechanical Engineering
Rose-Hulman Institute of Technology, Terre Haute, IN
Major: Machine Technology
Edison Technical and Occupational Education Center, Rochester, NY
Awards and Honors:
• Presidential Academic Fitness Award
• Machinist of the Year
TRAINING AND CERTIFICATIONS
Cento Inc.
• Internal Auditor training
Kirkwood Community College, Cedar Rapids, Iowa
• Geometric Dimensioning and Tolerancing (GD&T)
• AutoCAD I
• Microsoft Access – “Intro.” through “Advanced Applications”
General Physics Corporation
Failure Mode and Effects Analysis training
Rochester Institute of Technology, Rochester, NY -
• Total Quality Management
• Statistical Process Control
Member of ASQ, studying for CQE certification
SOFTWARE KNOWLEDGE
• Microsoft Excel
• Microsoft Word
• Microsoft Access
• Microsoft Outlook
• Microsoft PowerPoint
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