Russell Pannone
Paso Robles, California
**********@***.***
EDUCATION
**** ********** ******** **********, ***/Management Information Systems
**** ********** ***** ********** ** Los Angeles, BS/Computer Science
PROFESSIONAL
SUMMARY
Significant experience being Agile/Lean collaboratively and adaptively developing
value-added system/software product increments in a continuous flow from
requirements to deployment
Success emphasizing facilitation, leadership and communication over traditional
command-and-control activities
Keen understanding of what it takes to add operational and commercial business
value through the integration of people, technology, process and business objectives
Highly skilled at project management, business consulting, system/software
development consulting and training with extensive experience, including leading
software development implementations and coaching both technical and business
teams
CERTIFICATIONS
Certified Scrum Master (CSM), Certified Scrum Practitioner (CSP), Certified Scrum
Product Owner (CSPO)
ITIL Foundation V2/V3
IBM Certified Solution Designer – IBM Rational Unified Process 7.0
UML 2.0 Fundamentals
EXPERIENCE
July 2007 - Creative Agile Thinking
Agile/Lean Product Development and Delivery
Present
Lead role developing and delivering systems and software being Agile/Lean and
using Scrum
Help clients build and evolve an Agile product development program
mFoundry
ScrumMaster, Agile/Lean Product Development Coach and Practitioner
Lead role collaboratively and adaptively developing Mobile Banking value-added
system/software product increments in a continuous flow from requirements to
deployment
Mentor product managers and technical teams on being agile and the adoption of
results based product development
Made key contributions to planning of the next release of the Mobile Banking
product
State Farm Insurance
ScrumMaster, Agile/Lean Product Development Coach and Practitioner
RUSSELL PANNONE Page 2
(Continued)
Lead role implementing iterative and Agile system/software development and Scrum
on numerous projects within an IT organization of 9,000+ people
Mentor project managers and technical teams in being agile and the adoption of
iterative development
Streamline requirements gathering process
Ascendant Technology, LLC
Senior Consultant, Agile Development Lead, Process Engineer/ Content Developer
Support the build out of a software engineering practice focused on IBM/Rational
services and product offerings.
Develop and implement a Portal Development Lifecycle methodology using the
RMC/EPF.
Guided technical team in implementing enterprise-wide requirements engineering
practice at Kaiser Permanente in Oakland, California.
Mentor technical and business teams in requirements management.
January 2004 - IBM Rational Software Group
July 2007 Process Engineer/Content Developer
Collaborated with internal IBM and external technical teams, to coordinate the
deployment of software development and best practices product
Mentor project managers and technical teams in being agile and the adoption of
iterative development
Led the IT Service Management RUP team and authored the first RUP plug-in (RUP
with Information Technology System Management (ITSM) Connection), bridging the
gap between IT Operations and IT Development
Utilized a variety of project management tools in defining scope, establishing
objectives, assigning workloads and tracking project milestones.
Major contributor to the development of Rational Method Composer (RMC),
EPF/OpenUP, RUP 7.1
Designed and developed an RUP for COTS Package Delivery Process plug-in.
Integrated software development best practices, methods, techniques, and examples
into the RUP process
September 2003 - State of California, Legislative Data Center
January 2004 Process Engineer / Project Manager, Agile Development Lead
Trained and mentored project team members on a simple, practical, flexible, and easy
to use approach to Software Development and Information Management.
Ensured the coordination between technical resources; provided management and the
business users/owners a single point of contact for project related communications.
Utilized a combination of the Rational Unified Process, UML, Use Cases and Best
Practices of Software Engineering.
Led requirements elicitation and use-case modeling by outlining the system’s
functionality and delimiting the system: described what actors and use cases exist,
and how they interact.
March 2003 - County of Santa Clara, CA
September 2003 Project Manager, Process Engineer/Mentor
Served as Project Manager for a major software development implementation project.
Managed project administration and project schedules, providing management with
overall visibility in the areas of milestones, risks and issue resolution.
RUSSELL PANNONE Page 3
(Continued)
Ensured the coordination between technical resources and provided business users
with a single point of contact of project related communication.
Led requirements elicitation workshops with and emphasis in RUP, Use Cases and
UML.
2002 – 2003 Safeway
Process Engineer
Established project scope; identified and recorded requirements; identified candidate
architectures.
Led requirements elicitation workshops with and emphasis in RUP, Use Cases and
UML.
Mentored project team members with a simple approach to e-Business Software
Development and Information Management using a combination of the Rational
Unified Process (RUP), UML, Use Cases and Best Practices.
2001 – 2002 Paragon Bermuda Limited
Project Manager and Director - Best Practices, Agile Development Lead
Managed a team of analyst, designers and developers, including resource allocation
and project assignment and milestone tracking.
Served as Project Manager of the Bermuda Monetary Authority and ROC Insurance
Division integration project, ensured the coordination between technical resources;
served as single point of contact for project related communication.
Designed, developed and implemented a simple, practical, flexible, and easy to use
approach to e-Business Development and Information Management using a
combination of the Rational Unified Process (RUP), Best Practices, Usability
Engineering and Object Oriented Software Engineering called the Capacity Delivery
Process (CDP)™.
1999 – 2001 IconMedialab
Project Manager/Instructor/OO Modeler
Designed, developed and delivered course materials for an RUP like Object-Oriented
Analysis and Design (OOAD) component-based methodology.
Performed Usability Engineering and Object Oriented Software Engineering duties,
as a member of the Web Services development team: analyst, project manager,
instructor, mentor, and modeler.
Served as analyst, requirements gatherer and designer of e-business component-based
web applications in both the telecommunications and insurance business segments.
1996 – 1999 Doreen Evans Associates
Senior Consultant/Technical Lead/Instructor
Delivered on-site object-oriented analysis and design (OOAD) component-based
methodology consulting, mentoring services, and project success packages.
Provided mentoring services, specializing in use and customization of Use Cases,
UML, and the visual-modeling tool System Architect.
Designed developed and delivered quality course materials for an object-oriented
analysis and design (OOAD) component-based methodology using UML.
1994 – 1996 MCI
Senior Consultant/Technical Lead
RUSSELL PANNONE Page 4
(Continued)
Provided guidance and facilitated object-oriented analysis and design (OOAD) of a
new order entry/billing system, using Use Cases, OMT, and system architecture
principles.
Assisted with planning, scheduling, and implementation of configuration
management in a heterogeneous client/server environment.
1990 – 1994 ARCO Atlantic Richfield Company
Project Manager/Senior Data Modeler
Managed the implementation and rollout of a mainframe software product
(ENDEVOR) together with new procedures to support version control and software
configuration management for an IT group of 100+.
Developed conceptual, logical and physical data models for two relational databases.
Designed and presented data and process modeling courses, including the integrating
CASE tools.
Developed and institutionalized data administration polices standards and procedures.
1980-1990 Programmer, Programmer Analyst, System Analyst, Team Lead
Worked for 4 years at McDonnell Douglas in the aerospace industry
Worked for 6 years in the banking and finance industry at Gibraltar Savings and
Loan and Great Western Savings and Loan
PUBLICATIONS/PRESENTATIONS
Orange Empire section of the American Society for Quality (ASQ) – presented
Quality Management in the World of Agile Product Development and
SCRUM, May 2009
Agile Journal – Article titled: Quality Management in the World of Scrum and
Agile IT System Development, March 2009
Silicon Valley Software Quality Association (SSQA) – presented Quality
Management in the World of Agile Product Development, February 2009
Normal, Illinois section of the American Society for Quality (ASQ) –
presented The 5 Basic Elements of Being Agile and Where Quality
Governance/Compliance Fits, October 2008
CM//Crossroads - Role of Management in an Iterative and Agile Software
Development Environment, April 2008
Rational Software Development Conference 2007 – presented Unifying IT
Operations and IT Development through Process
White paper: The IBM Rational Unified Process for COTS-based Projects,
August 2005