Charles A. Suscheck
Columbus, OH 43202
*****@********.***
Qualification Overview
• Experienced Scrum Master, Developer, Agile QA practitioner, and business analysts lead.
• Senior consultant - specialist in mentoring and introducing Agile and RUP based process at the enterprise level.
• Experienced in architecture and development using a wide variety of technology including XML, XHTML, Relational and
object databases, C#, ASP.net, Delphi, Java, PHP, Websphere, and mainframes.
• Expert level experienced with agile and RUP processes for a large variety of companies, from large government organizations
such as the Marine Corps to small entrepreneurial business. Experienced in CMM, Iconix, and Lean.
• Solid verbal and written communication skills with over 20 published articles and conference presentations.
• Experience with many aspects of management including project tracking, meeting facilitation, estimating, strategic planning,
mentoring, and directly managing people.
• OMG Certified UML 2.0 Professional, Certified SCRUM Master and Practitioner, and an IBM Certified Specialist for both
Rational Unified Process and use case development with RequisitePro.
• A creative self-starter with good communication and people skills. A team player who focuses on customer service and has a
high appreciation of how technology supports the business.
• Tool experience with CaliberRM, Rational Rose, RequisitPro, Enterprise Architect, Clear Case, Clear Quest, Eclipse Process
Framework, SoDA, DOORS, and many other process tools.
• Industry experience in telecom, military applications, manufacturing, finance, marketing, casino gaming, shrink-wrapped
software, banking, and sales.
Professional Experience
Agile Coach (7/2008 – Present) Allscripts
Scrum specialist. Trainer, coach, and scrum master for multiple projects.
• Responsible for guiding management in the scrum methodology within research and development.
• Acted as Scrum master for multiple distributed sprint teams, resolving impediments, conducting standups, retrospectives,
planning sessions, and creating tracking plans such as burndown charts and burnup charts.
• Directly involved in identifying and assessing user needs and documenting business process via user stories.
• Key player in the global agile process initiative, teaching multiple courses on SDLC and concepts and providing input on best
practices to multiple scrum teams.
• Introduced Kanban approach to software maintenance teams, increasing productivity by over 300%.
• Prioritized and sequenced stories in product backlog according to business value.
• Acted as administrator for Jira, Confluence, Greenhopper, cruise control, fitnesse, and a variety of other agile support tools.
Independent Consultant (3/2008 – 7/2008)
Lean / Scrum specialist. Trainer and coach for enterprise level agile implementation.
• Introduced Scrum concepts and lean/agile development through formal classes to Vanguard, Lockheed Martin, and Humana.
• Coached and mentored multiple teams on appropriate application of agile principles, practices, and techniques.
• Responsible for assisting companies at the director level and above with strategic decisions in adopting enterprise level agile
processes.
• Acted as Scrum Master coach and Agile QA lead for over 20 scrum masters.
• Coached and mentored management on best practices for enacting simultaneous coordinated agile teams.
Principal Consultant (5/2007 – 3/2008) Cardinal Solutions Group, Inc.
Agile and RUP Process specialist.
• Developed and enacted new agile requirements process leading to faster and more accurate creation of requirements that could
be utilized by offshore resources.
Charles Suscheck 919-***-****
• Produced a strategic direction for requirements engineering effort, documenting trends in requirements weaknesses and
proposing corrective actions based on agile principles.
• Responsible for the entirety of Cardinal Solutions’ agile solution stack. This included setting the company sales and strategic
direction in application of Scrum, XP, and lean principles. Included developing sales material and training.
• Managed multiple aspects of projects including proposal and SOW authoring, gathering requirements from customers,
facilitating status meetings, project estimation, and project analysis documents.
• Developed multiple courses on requirements elicitation, requirements management, requirements analysis, and agile
development with Scrum, delivering them at multiple venues.
• Used UML and BPML to define as-is and to-be business process flows in support of chemical analysis product requirements
definition.
• Analyzed existing requirements process and configured the installation of RequisitePro to match corporate requirements
process and then trained business analysts on the use of the tool.
• Used Eclipse Process Framework to render an agile requirements collection custom process. Mentored business analysts on
the application of RequistePro and SoDa and acted as administrator for the tool.
Independent Consultant (8/2003 – 5/2007)
Worked as a subcontractor for some of the most recognizable and well-respected SDLC training and mentoring companies in the US.
Specialist in introducing use case development, agile practices and principles, and requirements engineering best practices.
• Tailored processes for numerous individual companies based on aspects of Scrum, XP, Lean, and RUP.
• Estimated and tracked multiple projects for various clients in both an agile and predictive work environment.
• Responsible for creating strategic plan for process implementation at multiple fortune 500 clients based on agile either
principles or RUP practices.
Responsible for mentoring and training over 20 companies in XP, Scrum, Agile principles, Use Case application, requirements
elicitation and management.
Responsible for determining strategic direction of software development process, tools, and training in multiple venues ranging from
owner operated companies to the department of defense.
Wrote proposals in response to RPF, statements of work and responded to customer input for project estimates.
• Contributor and chief technical reviewer for Apress books “Agile Development with ICONIX Process: A Core Subset of Agile
Practices" and “Use Case Driven Object Modeling with UML: Theory and Practice”.
• Responsible for mentoring and assisting as a RUP mentor on company-wide SOA conversion at a fortune 500 company.
• Developed a highly customized use-case driven development approach for a multi-million dollar mainframe (COBOL based)
process oriented transaction system.
Assistant Professor Hassan School of Business (8/2003- 5/2007) Colorado State University
Specialist in teaching business analysis techniques, software project management, the Rational Unified Process, and Agile software
development methodologies.
• Taught business and technology courses at undergraduate and graduate level, including business/IT strategy, project
management with RUP, and elementary analysis and design.
• Responsible for instructing over 300 graduate and undergraduate students in HTML, XML, PHP, Java, C++, ASP.Net, C#,
CMS, Apache, and Eclipse.
• Produced a variety of articles, presentations, and research papers related to managing iterative development, managing
software development projects, and UML.
Twice invited (and sponsored) by the People’s Republic of China to lecture on software project management.
Director of Software Project Management Office (4/2000 – 8/2003) Aristocrat Technologies
Responsible SDLC definition for the entirety of Aristocrat’s software product line and coordinating/tracking multiple projects in support
of governmental compliance.
• Responsible for visioning new product strategic direction of some of the most successful products - Sleuth QA and
ProActivate- at Turbopower software (subsidiary of Aristocrat). Introduced formal creative thinking techniques to create
revolutionary ideas for the new products.
• Developed and introduced enterprise wide metrics program that measured progress of requirements engineering, software
development, and quality assurance.
• Incorporated elements of Extreme Programming, Scrum, and RUP to create a software development methodology in support of
over 100 developers and business analysts. This process resulted in a highly controlled, predictable software development
environment that showed traceability from product inception through product sales.
• Facilitated status meetings and maintained issue logs for multiple simultaneous projects.
• Tracked, estimated, and coordinated multiple simultaneous projects in support of compliance effort using MS Project.
• Managed various teams of 3-10 people as a scrum master.
Charles Suscheck 919-***-****
• Mentored business analysts in creating use cases from functional requirements.
• Set strategic direction for requirements engineering using CaliberRM as the product for an enterprise-level implementation of a
requirements capture tool.
Principal Consultant (1998 – 2000) Raytheon
Technical team lead on a team of 10 responsible for overall architecture, design, analysis, and implementation of an internet-based
system that analyzed ballistic missile defense simulation results. Early adopter of RUP.
Worked as a representative on a team that adopted the Rational Unified Process for a missile defense simulation project which
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resulted in a CMM rating of 3.
• Developed and presented multiple training sessions on object-oriented design, advanced Java concepts, and design patterns.
• Tracked, estimated and managed a project of 15 people.
Used Rational Rose, Doors, and Requisite Pro; administered Clear Case, Requisite Pro, and Clear Quest.
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Senior Staff Member (1994 – 1998) MCI Telecommunications
Team lead for a large-scale internet based telephone network management application.
Produced multiple successful quarterly software releases on time and with zero production defects by applying various quality
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assurance techniques.
• Acted as technical architect for the 800 network management product.
Completely responsible for estimates, tracking, requirements, status, and management of a team of 12 people.
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Senior Technical Analyst (1992 – 1994) American Greetings
Responsible for all aspects of the CreateACard data analysis system.
• Personally developed a variety of programs using C++.
• Responsible for all requirements and specification related to the CreateACard data analysis.
Designed business systems programs to analyze sales trends for the CreateACard product. Developed.
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Responsible for creating and enforcing software development standards for C++ and Visual Basic applications.
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• Applied a variety of elicitation techniques including workshops, JAD sessions, and use cases.
• Facilitated meetings, gathered project status, and tracked status for CreateACard data analysis system.
References available upon request
Certifications and Education
• D.C.S. Doctor of Computer Science
Certified SCRUM Practitioner
Colorado Technical University, Colorado Springs, CO.
• Certified SCRUM Master
M. S. Computer Information Science
• OMG-Certified UML Professional
Cleveland State University, Cleveland, OH.
• IBM Certified Specialist for Rational Requirements B. S. Computer Science
Management w/Use Cases
Edinboro University of Pennsylvania, Edinboro, PA.
• IBM Certified Specialist for Rational Unified Process
Representative Publications and Presentations
• Suscheck, Charles “Experiences with Kanban” Dr. Dobbs • Suscheck, Charles and York, Michael “Optimizing the Role of the
6/2009 Business Analyst in Agile Development” November 2007 edition of
• Suscheck, Charles “Improvisational Jazz as a metaphor for AgileJournal.
team behavior in Scrum Agile” 2008 – Toronto Canada •Suscheck, Charles A. “A Tutorial on Implementing Elastic
• Suscheck, Charles “Learning with the Process Game” Agile Functionality in Software Development” presented at Symposium on
2008 – Toronto Canada Information Technology and Entrepreneurship 2005.
• Suscheck, Charles “Requirements Management in an Iterative • Suscheck, Charles A. “Release-driven Iterations: Stand and Deliver
Now!” presented at the 14th Annual Borland Conference (BORCON),
Lifecycle” Presented at Rational Software Comes to You, 2007
in Columbus, Cincinnati, and Charlotte. 2003.
• Suscheck, Charles and Ford, Randall, “Jazz improvisation as a • Suscheck, Charles A. "Test Driven Development with NUnit" at the
learning metaphor for the SCRUM software development 14th Annual Borland Conference (BORCON), 2003.
methodology” Software Process: Improvement and Practice.
6/2008
Charles Suscheck 919-***-****