Customer Service Manager

Jamie A. Stewart

OBJECTIVE To pursue a challenging position in the field of plant management and quality

assurance with opportunities for individual advancement and increased

management responsibilities.

EDUCATION Miami University, Oxford, Ohio

Bachelor of Arts, May 2005

Major: Psychology

Thematic Sequence: Mathematics

WORK Chemionics Corporation, Tallmadge, Ohio

EXPERIENCE Plant Manager May 2004 – January 2009

• Daily scheduling and monitoring of twenty employees in production,

shipping and receiving, and maintenance departments

• Customer relation in meeting ship dates, making alterations to meet

customer’s needs, and quality control of outgoing materials

• Devising and implementing programs to further improve the working

environment and increase productivity

• Counting the inventory of over 500 thousand dollars worth of finished

goods and raw materials

Lab Technician Summer of 2002, 2003

• Compounding and formulating new natural and synthetic rubber

compounds.

• Computer and text based lab research.

• Customer service pertaining to new compound production and

maintaining existing compounds.

Lewis Landscaping, Copley, Ohio

Site Foreman April 1997 – August 2001

• Plan daily schedule to optimize crew’s productivity.

• Monitoring a landscaping crew to ensure efficiency and manage time

effectively at job sites.

• Quality assurance of work done on site.

ACTIVITIES Pi Kappa Alpha Fraternity, 2002 - 2005

House Manager

• Managed the household accounts of three hundred dollars a month

• Implemented new work sessions and organized house improvement

projects

TRAINING BWC Safety Modules 1 - 6, 2006

ISO 9000 training

COMPUTER Microsoft Office Applications

SKILLS Microsoft PhotoShop

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