Contact Information
Carey Caldwell *** North C Street Apt. 2
Hamilton, Ohio 45013
Home: 513-***-****
Cell: 513-***-****
E-mail: abnpcq@r.postjobfree.com
Profile
I am seeking a Medical Office Manager position in which I will learn new skills while
Objective
utilizing my Bachelor of Science degrees and experience obtained while employed in the
health care field.
Key Skills
Exceptional organizational and time management skills with keen attention to detail.
Skilled at working under pressure and performing multiple tasks at once.
Highly motivated, dependable and trustworthy.
Ability to work well individually and in a team environment.
Excellent communication and customer service skills.
Proficient in Microsoft Office.
I have a flexible schedule.
Work Experience
Middletown, Ohio
Planned Parenthood Southwest Ohio Region
Aug 2006 – April 2009
Health Center Coordinator
Monitor day-to-day operations of the health center to ensure compliance with regulations, protocols and
quality assurance standards.
Effectively hire, orient, train and evaluate health center staff.
Responsible for patient fee collection, daily reconciliation and closing, daily bank deposits and submission
of required reports to finance department.
Responsible for confidentiality of medical records and patient information, maintaining and transferring
medical records according to HIPAA guidelines and regulations.
Responsible for ordering and maintaining health center supplies and me dications.
Supervise and perform follow-up patients regarding Depo-Provera, IUD’s, Implanon, pap smears,
Colposcopy, STI’s and other procedures as mandated.
Performs audits to ensure compliance with Title X regulations, protocols and quality assurance stan dards.
Implement action plans if needed.
Develop Center budget, including patient and visit projections, staffing plans, productivity goals, scope of
services, outreach and facility upgrade.
Perform all duties of Health Center Assistant.
Feb 2003 – Aug 2006
Health Center Assistant
Obtain patient vitals, including blood pressure, pulse and review patient medical history.
Review test results with patient and provide education and counseling as needed.
Assist doctor or nurse practitioner with medical procedures including IUD insertions, colposcopy, LEEP,
Implanon insertion and endocervical and endometrial biopsies.
Skilled in venous bold collection, including hard to draw patients, via syringe, vacutainer and butterfly.
Proficient in intra-muscular injections.
Perform lab testing including urinalysis, glucose, HCG and hemoglobin. Assist with wet mount slides, pap
smears and swab collections.
Perform Quality Control for packing and shipping of specimen according to CLIA and OSHA regulations.
Handle multi-line phone system answering questions as appropriate and coordinating files.
Responsible for operation and maintenance of laboratory equipment and instruments including autoclave,
centrifuge, microscope and hemoglobin and glucose monitor.
May 2001 – Feb 2003
Prenatal Quality Assurance Assistant
Assist nurse practitioner exclusively with prenatal patients to ensure the required prenatal testing is
performed and according to ACOG guidelines.
Perform the necessary follow-up for abnormal findings and high risk referrals.
Maintain up-dated prenatal patient list and medical records, working in collaboration with Fort Hamilton
Hospital Labor and Delivery department.
Provide prenatal education and nutrition counseling.
Liaison with Ohio Department of Job and Family Services for tracking Medicaid eligible patients and
advocate for back billing.
Perform audits and Quality Control to ensure prenatal protocols and ACOG guide lines are followed.
Perform prenatal venous blood collection testing.
W ork in collaboration with Prenatal Social Worker.
Education
Miami University 2000-2001 Oxford, Ohio
Bachelor of Science in Health and Sport Studies
Major: Health Appraisal and Enhancement
Specialty: Nutrition
Dean’s List
Miami University 1995-2000 Oxford, Ohio
Bachelor of Science in Health and Sport Studies
Major: Exercise Science
Dean’s List
Harry T. Wilks Scholarship recipient
Related Coursework: Chemistry, Anatomy and Physiology, Biology, Physics, Nutrition, Kinesiology, Psychology
and Exercise and Health.
Certifications
HIV Prevention Counselor through the Ohio Department of Health
Drug Free Workplace for Supervisors
CPR Certification for Healthcare Providers including BLS and AED
Professional Associations
Member of the American Public Health Association (APHA) since 2001
National Honor Society