Sales Representative Customer Service

Maria Cristina Galer

***** * ****** **.

Aurora, CO, 80012

**********@*****.***

H# 303-***-**** C# 303-***-****

Objective:

To continue my career in pharmaceutical sales while pursuing managerial advancement

by achieving goals through product expansion and continued technical training in

medicinal innovations in order to increase profits and improve the quality of life for end

users.

Professional Summary:

I have vast experience working pharmaceutical sales in an extremely competitive market

where my strict discipline and ambition propelled me to accomplish high goals set forth.

My professional demeanor, strong interpersonal communication skills, and ease to build

rapport with medical professionals has resulted in higher sales and increased profit

margins within my territories.

Education:

The Polytechnic University Salesian of Ecuador

BA in Communication with an emphasis on social development

Community College of Aurora

Certificate English Second Language Sixth Level, American Language and Culture

Professional Experience and Achievements:

US Bank Corporation 2008-2009

Personal Account Representative / Sales

• Managed personal and commercial accounts for existing customers.

• Actively sought new customers by establishing new business contacts in

retail and industrial locations as well as expanding Latin Spanish speaking

customer base.

• Expand product sales to existing customers.

- Received “Certificate of Appreciation” for achieving a “Perfect Score” on my

customer service Loyalty Shops. -January 2009

- Accrued highest sales volume for the western region and tied quarterly sales

volume record previously set. -January 2009

Grupo Farma Del Ecuador Pharmaceutical 2005-2007

Pharmaceutical Sales Representative

1

Maria Cristina Galer

11516 E Center Dr.

Aurora, CO, 80012

**********@*****.***

H# 303-***-**** C# 303-***-****

• Traveled territory within central Ecuador visiting with medical professionals in

hospitals, clinics, and pharmacies promoting a mixed product line consisting of

antibiotics, anti-inflammations, cardiovascular, pediatrics, and more.

• Responsible for scheduling meetings on regular basis with three major hospitals

within metropolitan Quito area in order to increase prescriptions by providing

training to hospital staff and medical students.

• Strategize marketing techniques to improve time management and profitability.

• Studied clinical papers and conducted an informal survey measuring calcium

density in bones by densitometry to promote a calcium supplemental line.

- Ranked within the top three sales representatives for 18 months consecutive

for sales volume.

- Ranked top 95th percentile on product knowledge testing for entire laboratory.

- Consistently won sales contests and bonuses aimed at eliminating targeted

products due to stock levels and expiration dates.

Laboratories Stein 2003-2005

Pharmaceutical Sales Representative

• Worked laboratory grand opening within Quito,

Ecuador and surrounding cities as sales representative.

• Responsible for building new relationships with medical

professionals for emerging laboratory and their product line consisting of a

variety of generic pharmaceuticals.

- Top ranked sales representative consistently throughout entire employment

for volume and profit.

- Built a dedicated portfolio of new customers through perseverance and strong

sales aptitude.

Pharmabrand Laboratories 2002-2003

Pharmaceutical Sales Representative

• Traveled territory within central Ecuador building new

clientele by visiting with medical professionals in hospitals, clinics, and

pharmacies; responsible for promoting a brand new product line consisting of

cardiovascular, anti-inflammatory, analgesics, antibiotics, and other many others

as generics.

• Responsible for drafting sales orders with rural area

doctors/clinics and receiving payments.

- Top ranked sales representative consistently throughout entire employment

for volume and profit within product line.

Professional Skills:

2

Maria Cristina Galer

11516 E Center Dr.

Aurora, CO, 80012

**********@*****.***

H# 303-***-**** C# 303-***-****

• Very proficient with use of computers and portable electronic devices; Microsoft

applications including Word, Excel, PowerPoint, and Explorer.

• Adept in use of general office equipment, such as copiers/printers/faxes/multi-line

phones systems.

• Clean driving record and ability to travel.

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