Project Manager Management
Resume:
Martin Lassers, PMP, ITIL, CPIM
Rochester Hills, MI 48309
**********@***.*** 248-***-****
Career Direction Has Been Determined Based On Formal Education And Related Professional Training, Diverse Hands-On
Experience, And An In-Depth Interest In…
• PROJECT MANAGEMENT / PROGRAM MANAGEMENT / BUSINESS ANALYSIS •
Areas Of Expertise Include, But Are Not Limited To…
- REQUIREMENTS ANALYSIS & VALIDATION - SYSTEMS ANALYSIS & DESIGN -
- SYSTEMS DEVELOPMENT & PROGRAMMING - SYSTEMS INTEGRATION & IMPLEMENTATION -
- SYSTEMS SUPPORT - METRICS ANALYSIS - TRAINING - ADMINISTRATIVE SERVICES -
- CUSTOMER SERVICE - PMO OPERATIONS - MS PROJECT - MS OFFICE SUITE -
Enjoy An Established Track Record Of Project Management Experience… Utilize A Wealth Of Experience And Knowledge
With A Variety Of Techniques For Determining And Documenting High Level, Detailed And Technical Requirements…
Possess Proven People Skills… An Effective Trainer, Motivator And Team Builder… Creative, Skilled And Very
Competent… An Excellent Communicator, Both Written And Verbal…
EDS, Troy, Warren & Detroit, Michigan.
Project Manager, 1995 – 2009.
Effectively led a variety of projects through all phases of the I/T Software Development Life Cycle (SDLC): Project Planning,
Requirements Gathering, Development, Testing, Deployment, and Production Support. Samples include:
• Requirements Identification / Analysis - Delphi Energy Material Management System: Identified requirements to
determine viability of modifying Delphi Energy’s Material Management System to conform with evolving global
changes after the separation from GM. Developed a comprehensive business case identifying key issues and failure
points in the legacy application. The business case became the basis for a key software development initiative.
• Software Development / Vendor Management - GM Materials Management System: Developed comprehensive
project plan for, and led, successful major upgrade of GM Materials Management system (over 100 programs). MS
Project schedule contained over 4000 line items. Managed the business and financial relationship between the on-shore
Requirements Team of 10 Business Analysts, and 8 off shore contract resources who coded and unit tested the changes.
Result was the first successful major project in the division to perform all coding off shore.
• Testing Requirements - Bristol Meyers Squibb (BMS) Account: Coordinated development of comprehensive business
testing requirements and strategy for deployment of ITIL based Production Support processes by coordinating efforts of
combined EDS / BMS Business Team. Documented key business requirements, built detailed traceability matrices, and
created integrated MS Project test schedule to track key milestones and coordinate work with the development teams.
• Release Management - GM Purchasing: Managed and documented the successful worldwide release and initial
operations support of GM’s Pricing Verification system. Performed several critical Root Cause Analysis (RCA)
investigations, according to GM guidelines, to identify, isolate, and resolve key software and process issues.
• Deployment / Operations Support - GM North American Manufacturing: Planned and managed successful, on-time
upgrade and redeployment of Manufacturing Software to 65 plants throughout North America. Project was re-scoped
several times due to fluid user requirements, including major changes to the plant level SQL server network and Backup
and Recovery environment. Impacts to schedule and budget were minimized by adherence to a rigid change control
process. Instituted an ad-hoc Project Management Office (PMO) to manage the MS Project schedule containing over
1,500 line items and key milestones to track the coordinated testing of 18 impacted critical plant floor applications.
Implemented and led on-going Operations Support based upon the ITIL Incident Management model.
• System Upgrades – GM Remote Users: Provided project management and direct supervision to a technical team of 9
resources that successfully upgraded 1,750 PC’s for GM users in remote locations across North America. First time the
bi-annual upgrade was completed on time and within budget in eight years.
MARTIN LASSERS
Page Two Resume
EDS, Troy, Warren & Detroit, Michigan.
Project Manager, 1995 – 2009 (Continued).
• Metrics Analysis - GM OnStar: Analyzed timing and operational metrics for base applications at GM OnStar during a
major database and infrastructure upgrade. Identified key requirements revisions, which in turn uncovered key
performance bottlenecks.
• CMMi Assessments / Process Development / Training: Developed processes, templates, and training materials, and
collected advanced metrics for successful divisional drive to achieve CMMi Level II and Level III certifications. Primary
contact between functional organization of 100+ software engineers and the Process Development PMO, and instituted
and managed the master MS Project process training schedules. Taught Project Management, Defect Collection, and
Configuration Management classes across the United States and Europe, including a special PMP Certification class for
senior managers.
Prior To Joining EDS, Valuable Experience Was Gained Successfully Serving UNISYS Corporation, Detroit, Michigan,
form 1978 – 1995 As a Senior Systems Analyst…
Supported and maintained a variety of business functions, including: Accounts Payable, Human Resources, Order
Management, Financial Reporting, Purchasing, Payroll, Manufacturing, Production Planning and Logistics.
Additional Related Experience…
Project Management Institute-Great Lakes Chapter, Southfield, Michigan.
One of the PMI chapters local to South East Michigan. The chapter provides education, networking, and information in the
field of Project Management.
Project Manager/Instructor, 2002 - Current.
Teach classes to prepare candidates for the Project Management Professional (PMP) examination, including successfully
serving as Lead Instructor for the Scope and Time Management modules. Currently leading a project staffed by 15 developers
and instructors to update and enhance the educational materials used for the PMP Certification classes.
Developed and Taught Graduate and Under Graduate Classes in Project Management, I-T Management, and
Programming While Successfully Serving As Adjunct Assistant Professor For Madonna University, Livonia, Michigan and
the University of Detroit, Detroit, Michigan…
Leading Member of Toast Masters International, an International Organization for the Development of Public Speaking
and Leadership Skills. Have Held Several Leadership Positions and Have Produced Several Award Winning Presentations.
PROFESSIONAL CERTIFICATIONS & FORMAL EDUCATION
University of Wisconsin - Madison
Madison, Wisconsin
MBA: Business Management
Western Illinois University
Macomb, Illinois
BBA: Business Administration
PMP: Project Management Professional
ITIL: Information Technology Infrastructure Library certified
CPIM: Certification in Production and Inventory Management
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