Manager Visual Basic
Resume:
Victor William Mansour
Corte Madera, CA 94925
Tel 209-***-****
E-mail: ********@*****.***
Dear Sirs:
I am a Senior Programmer Analyst with over 18 years of experience to offer you. I am enclosing my resume as a
first step in exploring the possibilities of employment. As a Senior Programmer Analyst with your organization, I
would bring a focus on quality and ease of use to your system development. Furthermore, I work well with
others. Please call me at your convenience so that we can arrange an interview. Thank you for your
consideration. Please find attached a summary of my academic and professional experience. I would be glad to
serve as a full time employee in your company.
Minimal supervision 5 years of experience performing business applications development Experience utilizing
languages and tools in a handheld/pen-based environment, including using Pocket PC 2002/2003, Visual Basic
6.0, Visual C++, Visual Studio, and Embedded Visual Basic. Gathering Business requirements for Reports as
needed from end users for specific custom reports. Experience using, configuring and troubleshooting local area
networks, desktop and laptop PC hardware and software, handheld/pen-based computer hardware and software,
and telecommunications software in wholesaler or distributor operations. First line of support for the affiliated
distributor network. Develop complex business applications utilizing languages in a handheld/pen-based
environment. Utilization of multi-platform systems Perform XP rollout. Provide technical support and perform
scripting for Symbol RF Handheld units. Full support to end users in the field, Users can decide on which
operating system best meets their application requirements. Knowledge of embedded Windows Operating
Systems that feature different capabilities: Microsoft Windows CE .NET and Pocket PC. Some of these
differences have distinct impacts on device functionality, so it is important to have a good understanding.
Interact with winery and distributor business departments to determine software requirements and to
troubleshoot application issues using expertise related to configuration and troubleshooting of local area
networks, desktop and laptop PC hardware and software, handheld/pen-based computer hardware and software,
and telecommunications software. Perform server migration from Windows NT to Windows 2000 Server, using
DRA to create, remove and administer applications and operating systems for users.
Server side: Implementation of Active Directory, Representative servers, Appropriate site Configuration, Network
topology, Exchange 2000, Core image clients, Group policies, Application Catalog filling out, Over 120
applications tested, Integrated applications
Design, develop, implement and maintain Sales Automation and related applications for handheld/pen-based
devices using Pocket PC 2002/2003, Visual Basic 6.0, Visual C++, Visual Studio, and Embedded Visual Basic.
Supported the Sales Automation System, including updates, modifications, procedures and installations using
VBA, queries and multiple tables to create specific reports for the end user. Deploy, test, and configure iPAQs.
Provide first line support for VoicePick, application used to box single bottles from an order list, using Voice
Recognition technology in specific distributors around the country.
Set up Cognos batch files for individual users for extraction of flat files from the network to be run on the
users local workstation Utilized Access databases, as well as Exchange Administrator, User Manager and
Ghost applications
I would be happy to provide you with any other details at your convenience and I forward to wait hearing from
you as soon as possible.
Sincerely Yours
Victor William Mansour
1
.
Victor William Mansour
711 Meadowsweet Drive Apt 207
Corte Madera, CA 94925
Tel 209-***-****
E-mail: ********@*****.***
Education: Canadian Institute of Business –Computer Programming Diploma 1993 - 1994
University of Braz, Cubas- Computer Sciences Degree 1989 – 1992
• Microsoft Applications PL-SQL, MS-Exchange, TCP/IP Windows 4.0,
Courses:
• Connect Remote Manager
• Connect Remote Enterprise
• Visual Basic 6.0
• Brio
• Red Brick
• IRI
• IBI reporting
• Websphere 4.0
• WebFocus
• Introduction to Java Programming
• Java Enterprise & Distribution
• Java and XML Enterprise
• Client Access
• MS-Access Macros and VBA
• PowerPlay Series 7
• Transformer Cognos
Professional Experience:
2
E & J Gallo Winery 1998 - Present
Modesto, California USA
Experience Summary: SMIS Support and updates, Communication channel using Connect Remote application. DOE Support
Communication channel Client Access/ASYNC connection. TeleMagic Administrator/Support for the
Helpdesk in Modesto. Stearling Connect Remote Script writing deploying and support for over 1800 users
(Knowledge in Windows Registry, Scripts Written in Visual Basic 6.0 Testing packaging and deploying).
Responsible for all the Anti-Virus file definitions for MacAfee users. Generating new reports for FMM for
new brands on request in a Visual FoxPro environment generating on average of a total of 12000 reports
in Crystal Reports for all FMM users on a weekly basis Supporting and executing the numbers that are
received from the distributor network on a weekly basis using Telnet Sessions, Oracle and UNIX
commands. Transferring support techniques to CompuCom, Documentation and hands on processes
Creating images for the Field Marketing Group to be deployed on a national scale using Ghost, DOS,
Batch files, Windows 95 and Windows 98. Imaging and configuring all Laptops, Desktops and writing
scripts. Using ActiveSync to push updates to the Handhelds. Implementation and modification to existing
RF units Installation and administration of Cognos Cubes. Support for VoicePick application in all the
affiliated distributors. Deploying, configuring all setting up all the Laptops and desktop on site for the 900
users that are part of the Affiliated distributor group. Implementation of AIMS a system used by the Chain
stores. The Implementation consisted of using AutoPilot Scripting language, JAVA, MS-Access, PL-SQL
and FrontPage. A total of 1200 stores are reporting all sales by week with download on a weekly basis
using FTP and having a placed a structure for all other Chains for future implementation. Front end is using
JAVA/FrontPage and back end using PL-SQL.
Brief description of my 1998 – 2002
responsibilities, Programming utilities for SMIS and DOE in Clipper environment. First line support for all the Distributor
Computer Languages SMIS Communications. Setup SMIS/DOE image for the computer rollout which was rolled out to over 500
and projects involved distributor’s nation wide. System administrator for the Remote Connect Manager/Sterling Commerce/FMM
communication supported close to 1200 users. System administrator for DOE communications (Client
Access/ASYNC). Maintained all updates for the FMM computers which consisted of writing scripts in Visual
Basic, VBA and pushing updates, Virus Difinations, Service Packs, Hot fixes to clients in the field.
Responsible for the processing SMIS numbers that were received from distributors that are part of the
Gallo Network for FMM reports. It consisted of using Telnet, UNIX, Oracle tables and Visual Basic GUI
interface. Responsible for creating and distributing FMM reports for new product reports generating close
to 12000 reports on a weekly basis and distributed to the FMM users Nation wide.
2002 - 2003
Setting up demos for Albertsons (AIMS) and Food Lion (ROAR). Coordinating with the purchase,
Installation and licenses for the dedicated Server (PHXAPP001), installing the appropriate software.
Completation of the front end for the AIMS. All the reports that were generated on the server was designed
and executed. The two demos have are finished with a future project in the works for the Food Lion Chain.
Documenting all procedures. Using Java, HTML and JavaScript report writer for the AIMS application.
Placing procedures to extract and place weekly data. Receiving flat files from Albertson's via FTP
procedure. Learning and using the Auto Pilot utility used by JDA to create auto script for shelf sets. Putting
together demos for the specific chains with requirements that the user has requested. Having direct
communications with the users. Recognizing all the needs for the user by incorporating all addictions for
the application. Listening and relaying the problem to the correct Group (Data Security, Network
Engineering Dept) On top of problems keeping management in the loop of current problems and there
current status. Listening and investigating options to resolve problems as fast as possible. Problem solving
finding the correct channels to get the work done in an accurate and timely matter. Having a
communication dialog with the end user for upgrades and modifications.
2003 - 2004
PC and SAS backend support for affiliated distributors.PC support High level user satisfaction, supporting
over 90% remotely for all PC and server support. Support Calls resolved in a timely matter. XP rollout for
the Affiliated, Documenting and creating computer images for specific needs for the affiliated distributor’s
network. Using Ghost and having customized images for individual sites. Deployment, Testing
and Configuring of iPAQ's. Support and scripting for Symbol RF Handheld units. Server migration.
2004 - 2009
Experience in PL-SQL, Crystal Reports, IBI, and VB, Support role using JIRA and Shared point. Data
mining and creating new Reports on Request. Automating data loads.
Hardware: Pentium series. Pentium Servers
Operating Systems: AS/400, UNIX, OS/2, DOS, Windows 95, 98, NT, 2000, XP & Vista.
Databases: ORACLE 7.0, PL-SQL, Brio, VBA, IBI, Cognos and MS-Access
Languages: Java, Visual Basic 6.0, Visual FoxPro, Dbase and Clipper,
Applications: MS-Word, MS-Excel MS-PowerPoint, Oracle 7.0, Telnet, Reflections, Pocket Dot, Remote Connect
Administrator, Laplink, PC-Anywhere, Crystal Reports FrontPage, TCP/IP, iSeries and Client Access.
Server application MS-Exchange, User Manager, DRA, DHCPADMIN, Server Manager.
Consulting Projects
3
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