Sales Manager

JOSEPH A. MAURO

** ********* **** **** ******, CT 06883

********@*****.*** 203-***-****

Highly accomplished and seasoned Sales & Marketing Executive with a proven track record of achievement in

driving sales, improving customer satisfaction ratings, and identifying growth opportunities within customer-centric

environments. Repeatedly promoted into senior leadership roles based on demonstrated success in taking risks,

executing strategy, and breaking into saturated markets. Skilled in boosting market share, retaining customers in

tight markets, optimizing P&L, and leading organizations through critical transitions.

AREAS OF EXPERTISE

Sales Management Business Development Marketing

• • •

Market Research Contract Negotiation Revenue Growth

• • •

Marketing Collateral Competitive Analysis Strategic Planning

• • •

Operations Management Change Management Innovative Team Leadership

• • •

PROFESSIONAL BACKGROUND

Alliant Insurance Group – New York, NY (2008 – Present)

Director of New Business Development

• Provided leadership and direction to all aspects of business development, revenue growth, and sales team

leadership.

• Maintained full responsibility for recruiting and building a top-performing national sales force.

• Drove growth initiatives and added over $20 million in revenue by creating 7 new offices in 1 year.

• Conducted market research and identified emerging market trends.

• Raised customer retention by delivering superior customer service.

Bank of America Corporate Insurance Agency – Cranford, NJ (2006 – 2008)

Executive Director of Sales

• Managed the sales team, which ensured the achievement of sales objectives.

• Directed all facets of sales, marketing, territory management, and business development.

• Spearheaded growth efforts within the Northeast zone and generated over $18 million in new revenue

utilizing sound business acumen.

• Led business development efforts and significantly expanded the customer base.

• Introduced strategic marketing plans that increased revenue levels.

• Improved customer satisfaction ratings within a saturated market.

• Coached and mentored the sales team to perform at optimal levels.

Frank Crystal & Co., Inc. – New York, NY (2002 – 2005)

Senior Managing Director

• Maintained sole accountability for over $10 million in new revenue.

• Penetrated previously untapped markets by formulating and introducing strategic plans.

• Supervised, coached, and motivated the 28-member national production team in performing at optimal

levels of profitability.

• Developed new branch office opportunities through recruiting as well as M&A activity.

JOSEPH A. MAURO

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Hub International – New York, NY (2001 – 2002)

Executive Director of Sales

• Championed efforts to grow the customer base while maximizing revenue potential in a saturated market

place, which resulted in over $4 million in new revenue in 2002.

• Established strategic growth opportunities through external acquisitions of brokerage operations in the tri-

state area.

• Recruited, supervised, and trained 10 property and casualty producers.

• Created organic opportunities by integrating Kaye Group with Hub partners.

• Managed cross-selling opportunities between all business segments.

• Ensured the achievement of carrier goals and producer goals.

• Prepared and evaluated pipeline analyses.

USI Northeast – Briarcliff Manor, NY (1997 – 2001)

Executive Vice President

• Navigated corporate efforts to optimize revenue potential, expand customer base, and lead business

development efforts.

• Recruited and directed a top-performing team that surpassed revenue objectives.

• Increased year-end revenues by 25% annually, which included delivering a 31% EBITDA.

• Raised cross-sell campaigns to deliver 50% more new business opportunities.

• Led efforts to integrate strategic partners and programs into the region.

• Evaluated performance levels of the new business pipeline.

Nationwide / Wausau Insurance – Wallingford, CT (1990 – 1996)

Regional Sales Manager

• Provided direction to sales, business development, strategy development, and marketing initiatives.

• Recruited a top-performing team that increased production in the territory.

• Produced a 36% increase in revenue and reduced expense ratios by 15%.

• Served as the Marketing Team Leader for Commercial Lines Underwriters and Claims Representatives.

• Handled budget management, expense variance, and performance evaluation for team members.

• Exceeded annual production goals for Commercial Lines and Financial Services.

• Integrated Wausau products and large product lines to Nationwide agents.

Additional Employment

President & Chief Executive Officer – The Mauro Agency, Newington, CT

Commercial Casualty Underwriter – United States Fidelity & Guaranty Insurance Company, Baltimore, MD

EDUCATION

Bachelor of Science, Economics – Bryant College, Smithfield, RI

ACHIEVEMENTS

Licensed Property and Casualty, Life and Health

CPCU – Five Sections Completed

Agency Manager Training Council

President’s Award Recipient

New England Agency Manager of the Year Award

Social and Civic Organization Leader

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