DEBRA KEATING

*** ********* ****, ***. # *

Seabrook, NH 03874

603-***-****

abnowx@r.postjobfree.com

QUALIFICATIONS: -Over 6 years experience in Medical Billing and Customer Service.

-Experience working with large insurance companies/collections.

-Able to work with Medical Coding programs, Word, Spreadsheets.

-Education in Medical Billing and Coding. Associates Degree in Business.

-Extensive experience in Customer Service related interactions/telephone work.

MEDICAL BILLING

EXPERIENCE: North Shore Comprehensive Care, Beverly, MA 4 years

BILLING SPECIALIST

-Served as Blue Cross Billing Specialist for Pediatrics and Internal Medicine.

-Posted insurance payments from EOB’s, patient payments, maintained files.

-Produced month-end reports, co-payment collections.

-Assisted patients with resolving insurance coverage problems.

-Acted in Customer Service role in answering patient claim questions.

-Trained in all types of insurance and reimbursements.

Mary Alley Hospital, Marblehead, MA 2 years

MEDICAL BILLING SPECIALIST

-Coded and billed claims. Increased cash flow/claims reimbursement.

-Processed insurance claims that were denied.

-Resubmitted corrected insurance claims.

OTHER

EXPERIENCE: Market Basket, Seabrook, NH 1999-07

CASHIER / CUSTOMER SERVICE

-Worked at front end operating register, processing credit cards/coupons.

-Assisted customers with questions about specials and purchases.

-Contributed to management team meetings regarding customer satisfaction.

EDUCATION: Wilder Computer Training, Portsmouth, NH 2009

MICROSOFT WORD

-Took course to update skills/increase typing speed in office correspondence.

Blended Solutions, Rye, NH 2003-04

MEDICAL BILLING / CODING AND COMPUTER TRAINING

-1 year certificate.

Andover College, Andover, MA 2 years

BUSINESS MANAGEMENT

-Associates Degree received.

SKILLS: Medical Terminology Internal Medicine Pediatrics

Hospital Billing CPT Coding Word

Encoder Pro Spreadsheets ICD-9 Coding

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