Stephen DuFaux
Cell: 630-***-**** *******.******@*******.*** 2275 James Leigh Drive
Aurora, IL 60503
Senior Sales, & Bus. Development Executive
RVP / National Director / Director
Deeply accomplished and results-driven Executive with an exemplary record of success & advancement
driving high value revenue and profit gains, cost savings, and improved organizational sales and recruitment
productivity and performance. Consistently documented ability to lead teams in the development of existing
and new markets Experienced change agent with proven talents for building customer-focused divisions
that exceed goals year after year Cultivated motivator and mentor with ability to maximize talents, integrity
& loyalty of team players Proficient presenter and public speaker Diverse background, with verifiable
accomplishments in Sales, Operational and Financial arenas Confident decision-maker, exhibiting
accurate judgment and reasoning capabilities, combined with strong analytical skills Solid
planning/budgeting skills for both long and short term growth strategies, with full recognition of P&L
accountability Extensive background in financial reporting, analysis, and the creation of programs to
improve operational measurements / controls.
___________________________ Core Qualifications ______________________________
~ Sales / Operations Management ~ Strategic Planning & Execution ~ P&L Budgeting & Accountability
~ Sales force development ~ Revenue & Profit growth ~ Startup & Turnaround Operations
~ Business Development ~ Team Building, Mentoring & Leadership ~ Business Process Improvement
~ Compliance Management ~ Transitional & Change Management Situations ~ Territory Expansion
~ Contract Negotiations ~ Operational Technology Enhancement Conversion
______________________________Professional Experience____________________________
CSI & ON TARGET Oakbrook Terrace, IL
VP Sales & Business Dev. “Consultant”
Independent consultant charged with drafting, coordinating and executing a strategic/tactical initiative to
grow existing business and identify/launch new non clinical diversification of service offerings. Initial
efforts outlined significant vertical expansion opportunity and proposal within 30 days
SNELLING - 1/08-11-08 Dallas, TX
RVP/Director - Sales & Operations
Appointed to direct and provide operational leadership to recently acquired medical staffing operations.
Accountable for: establishment of core infrastructure; enabling organic growth through new start up
locations; and the diversification of product/service offerings utilizing the “Virtual sales/service” approach.
• Developed Sales initiative, providing essential training and marketing guidance, to achieve
branding and market awareness.
• Identified and corrected core operational deficiencies while upgrading technology and converting
front and back office functionality.
• Designed/implemented recruitment program which increased available inventory levels of
healthcare professionals by 200%.
• Launched new centralized Allied/Nursing- Hub in Chicago in 1st 3 months of operations.
MSN - 8/01-3/07 Warrenville, IL
National Director – Sales/Business Development
• Financial accountability for organic growth of operation- grew revenue up to $30,000,000.00
• Piloted National program of a centralized remote sales support to under-performing branches;
broadened product line service offerings; secured market share increases between 5-20%.
• Increased branding in several markets by securing 120 new client agreements; 1st year efforts
exceeded Allied revenue expectations by over $1,000,000.00.
• Assisted in establishing industry-accepted JCAHO standards, “Gold Seal Certification Award”.
• Experienced in both centralized & decentralized operational business models servicing multiple key
markets.
Director Allied Services – Sales & Bus Development
• Grew division from 3 branches to 8 within 2 years- revenue growth from $3,000,000.00 to
$11,000,000.00.
• Developed in-house sales and support staff, which enabled division to exceed budget by
$1,500,000.00 in '03.
• Implemented creative Advertising & Marketing campaigns; increased exposure/market share and
augmented associate inventory levels of recruits by 30% resulting in exceeding budget by
$1,600,000.00 in revenue & $500,000.00 in net income in '02.
Senior Account Executive
• Assumed responsibility for Account Sales Managers; provided necessary training in: management,
interpersonal skills, P&L comprehension, time management, delegation, sales techniques,
effective negotiations, performance measurements, and goal setting.
OUTSOURCE INTERNATIONAL-TANDEM STAFFING 1/2000-8/ 2001 Aurora. IL
Multi-unit Branch Manager
• Diversified service offering and expanded client base, resulting in exceeding 1st year budget by
$800,000.00.
• Authored the Performance Measurement Trend Analysis report. (Implemented company wide)
• Designated as Division Financial Support” on operating metrics monitoring performance for all
branches.
MAILWAYS ENTERPRISES 9/97-11/99 Crystal Lake, IL
Operations Supervisor
SELF EMPLOYED 2/96-9/97 Bloomingdale, IL
Owner of "Executive Chauffeur"
CIRCUIT CITY STORES INC 2/93-11/95 Schaumburg, IL
Division Manager /Service & Installation Facilities
MIDAS INTERNATIONAL CORP. 1988-1993 NJ & NY Districts
District Manager
MEINEKE CORP. 1986-1988 Charlotte, NC
Midwest Franchise Operations Manager
TECHNOLOGY: Computer proficient in Microsoft office & Windows applications. Experienced in
Adobe, Visio, Mindjet, and Access
TRAINING ACCOMPLISHMENTS: Individual course participation in the following programs:
* Results Based Management * Total Quality Management
* Dale Carnegie- Effective Public Speaking * Zenger Miller- "Front Line Leadership"
* Managing Through People * Effective Negotiations
* Ninth Edge- Hermann, "Whole Brain Thinking" * Learning by Design seminars: (Effective
* Transitional Leadership meetings, Creating Strategic Vision,
* Change Management the Art of Delegation, & Leadership)
Education & Credentials: Harper College, IL, College of Dupage, IL, & Suffolk Community College,
LI, NY