Sales Engineer

Brett Harpel

**** ****** **** ***** • Liberty Township, Ohio 45011

Phone: 513-***-**** • Email: *******@*****.***

Sales / Leadership / Management

Confident and results-oriented management professional offering a rich background and practical experience i n

sales leadership and operations management roles. Experience facilitating change and seizing new opportunities to

sell growth and value. Strategic planning and vision development sets team direction allowing all parties to focus on

growth and increased profitability. Strong presentation and communication skills help to achieve buy-in and connect

with team and target audience. Energized by ambitious and challenging goals.

Signature Skills

Operations management Team mentoring and development

Sales and revenue forecasting Business turnarounds

P&L management and revenue growth Project management

Sales and marketing analysis and strategy Communications

development Contract negotiations

Creating corporate vision Relationship management

Product design Engineering and subcontractor management

Strategic and tactical planning Presentations

Performance Scorecard

Leading Triton Services’ organizational redesign creating opportunities for business growth and leadership in a

down construction and service market place by focusing on developing customer relationships, improving

project team training, mentoring sales, and developing forward looking business plan.

Turned around Johnson Controls’ Cincinnati Controls branch suffering from poor performance and customer

dissatisfaction. Focused sales and operations teams on repairing customer satisfaction issues while d elivering a

188% increase in EBIT over previous year and increased EBIT by another 44% the following year all while

growing market share from 8% to 25% during the same 2-year period.

Led organizational change and new product rollout for Johnson Control’s Appleton and Cincinnati branches .

Reengineered operations and sales teams when Johnson Controls transitioned from a large project intensive

model to a transactional business model. Mentored teams and implemented change enabling both branches to

increase sales and EBIT.

Tap talent by pulling teams together to “brainstorm ideas” to grow sales and improve operations.

Career Synopsis

TRITON SERVICES, INC., Cincinnati, Ohio • 2008 Present

$35 million privately owned company with more than 100 employees. Services include HVAC, plumbing, site excavation, and

trenchless piping repair.

President: 5 reporting divisions – HVAC/Plumbing Construction, HVAC/Plumbing Serv ice, Site Excavation, Trenchless

Technologies, and Sales $35 million sales plan (2008 – present)

Developing business strategies and refocusing competitive bid managed company to transition into the premier

service company in our chosen fields. Leading the organizational redesign, training, and sales efforts to develop

mutually beneficial customer relationships.

Establishing new customer relationships through networking while strengthening existing relationships.

Building culture of planning and anticipation to replace reactionary management practices.

Brett Harpel

Phone: 513-***-**** • Email: *******@*****.***

TRITON SERVICES, INC. … continued

Developing performance based management programs to reward team members.

Leading training for all departments focused on customer relationship management and project planning.

Creating methods for monitoring project profitability and tracking problem and successful aspects of our

operation.

JOHNSON CONTROLS, INC., Milwaukee, Wisconsin • 2000 2008

$35 billion Fortune 75 Company with more than 100,000 employees. Supplier of HVAC products, energy management, and

maintenance services to contractors and building owners.

HVAC Branch Account Manager, Cincinnati, Ohio: 7 sales reports - account execs and one independent sales rep; $25

million sales plan (2008 – present)

Controls Branch Manager, Cincinnati, Ohio: 3 sales reports / 17 operations reports $7 million sales (2005 – 2008)

Branch Manager, Appleton, Wisconsin: 8 direct reports $4 million sales (2004 2005)

Promoted to lead and manage change at the Cincinnati branch. Maintain P&L responsibility. Reporting to the

Regional Vice President and General Manager, spearheading initiatives to grow sales within the construction market.

Monitor marketplace pricing and work directly with the sales team to develop customer relationships. Analyze

customer base to better focus on marketplace key influencers. Promote a culture of project ownership.

Developed and executed a strategy that doubled sales and EBIT contribution.

Increased performance metrics. Held team accountable for performance; mentored teams to improve success

of each branch by delivering on monthly forecasted commitments.

Established a positive professional environment to help teams focus efforts on rebuilding thei r business.

Delivered a more competitive offering to the marketplace.

Generated additional business opportunities through team building with both internal and external

customers.

Construction Sales Executive, Appleton, Wisconsin (2002 2004)

Construction Sales Engineer, Appleton, Wisconsin (2000 2002)

Fostered relationships to grow business and obtain a competitive advantage through c ustomers’ input and advice on

competitor offerings and actions.

Utilized personal influence and authority to create s ales opportunities propelling sales from $1.8 million to

$5.9 million.

Partnered with strategic customers to develop Leadership in Energy and Environmental Design (LEED)

projects.

Brett Harpel

Phone: 513-***-**** • Email: *******@*****.***

RADER COMPANIES, Alpharetta, Georgia • 1997 2000

Private company with approximately $24 million in sales. Rader provides wood handling equipment for the pulp and paper

industry.

Sales Engineer – Midwest U.S. (1999 2000)

Field Service Engineer (1997 1999)

Provided sales engineering and project leadership to pulp mill engineers and labor crews in the repair, calibration

and installation of pulp and paper processing equipment. Worked with both labor and executive management to

meet customer goals and properly install and repair equipment on time and within budget.

ENTEGY INTEGRATED SOLUTIONS, Memphis, Tennessee • 1996 1997

Energy management services subsidiary to the $10 billion Entergy Corporation an energy company primarily providing

electricity production and distribution services.

Utility Rates Engineer

Calculated ROI for energy management and field sales team members.

Education and Certifications

Master of Science in Engineering Management • Milwaukee School of Engineering • 2004

Thesis: Influence of Change and Ethics in Modern Organizations

Bachelor of Science in Mechanical Engineering • The University of Memphis • 1996

Thesis: Analysis of Flow through an Arterial Stent

LEED Accredited Professional • U.S. Green Building Council • 2008

Project Management Certificate • Milwaukee School of Engineering • 2003

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