Quality Assurance Research
Resume:
R OBIN L . T REMBLEY
**** ***** ****** ****** ******, Colorado 80015 303-***-**** ******@*******.***
EXPERIENCED MARKET RESEARCH PROFESSIONAL
Seasoned market research professional with vast experience in both quantitative and qualitative research methodologies,
working with both end clients and research firms.
Extensive background with multiple data collection methods including online research, central CATI telephone, IDIs,
focus groups and on-site event/location intercepts.
Proven success in client development by leading business growth and development efforts, in addition to leading client
retention efforts.
EXAMPLES OF RESEARCH PERFORMED
EXAMPLES OF INDUSTRIES SERVED
PROFESSIONAL EXPERIENCE
IMODERATE RESEARCH TECHNOLOGIES Denver, Colorado
Provides Online Qualitative Research Solutions
Director, Client Services, July 2007 to Present
• Support existing client portfolio while securing numerous significant new client accounts
Lead in overall business growth and development efforts
Work with all levels of the organization to ensure actionable research results
Work with outside vendors to facilitate specific research needs
Developed internal processes to better serve client needs
Structured initiatives to streamline internal operations
Responsible for:
Designing and implementing projects
Questionnaire development
Providing strategic guidance customized to client needs
Preparing and overseeing the fielding of studies
Overseeing quantitative and qualitative data collection
Overseeing analysis and reporting
Completing ad-hoc analytical requests
Ensuring overall client expectations are met and exceeded
Working strategically with sales to facilitate account growth
PROFESSIONAL EXPERIENCE (CONTINUED)
MARKETING HORIZONS, INC. St. Louis, Missouri
Provides Full Service Research Solutions Specializing in Custom Agricultural, Crop Science and Animal Health Research
Senior Research Analyst, May 2005 to July 2007
• Primary contact for providing analytic support, insights and recommendations
• Assisted in the design and implementation of a standardized research process to be used company-wide
• Worked with all levels of the organization to ensure actionable research results
Responsible for:
o Managing quantitative research studies
o Supervising data collection
o Quality assurance
o Organizing projects and documenting steps to replicate analyses in subsequent
research
o Organizing data from multiple sources for analysis and modeling
o Founding and documenting innovative ways to analyze and present the data
o Preparing client presentations from quantitative results
o Generating ad hoc reports/requests
Director of Qualitative Research, July 2004 to May 2005
Spearheaded the newly created department of Qualitative Research
Responsible for:
o Coordinating all qualitative research studies
o Creating sample plans
o Performing qualitative analysis
o Creating presentation materials
Research Analyst, May 2003 to July 2004
• Worked with all levels of the organization to ensure actionable research results
Responsible for:
o Quality assurance
o Organizing projects and documenting steps to replicate analyses in subsequent
research
o Organizing data from multiple sources for analysis and modeling
o Founding and documenting innovative ways to analyze and present the data
o Preparing client presentations from quantitative results
o Generating ad hoc reports/requests
EDUCATION
WASHBURN UNIVERSITY Topeka, Kansas
Bachelor of Business Administration (BBA), Double major in Marketing and Management
REFERENCES
AVAILABLE UPON REQUEST
Contact this candidate