Manager Sales
Resume:
MARTHA WATKINS
**** ************ ****, ******, ** 29154 • 803-***-**** • *************@*****.***
OBJECTIVE
Position as General Manager/Chief Operating Officer for a private developer
or member-owned club. An ideal opportunity would include a well-
established organization located east of the Mississippi.
WORK HISTORY
General Manager/Chief Operating Officer Sumter, SC
Jul 2003 thru May 2009
Sunset Country Club
Responsible for day-to-day operations of the entire club with an annual sales
volume of $2.1 million. F&B sales accounted for close to $1 million annually.
Club’s membership is 460 members. Sunset is a full service country club
with an 18 hole golf course designed by John LaFoy in the mid 90’s, full
service pro shop, 8 tennis courts, an Olympic sized swimming pool opened
seasonally, 2 restaurants offering both lunch and dinner, and banquet
facilities that can accommodate up to 600 people.
The management team consists of a Clubhouse Manager, Controller,
Membership Specialist, Golf Professional, Golf Course Superintendent, and
an Executive Chef. The club employs 45 people in the off season and 65
during peak season.
HIGHLIGHTS INCLUDE:
Lead, inspire, and motivate the management team as well as every
employee on a daily basis.
Create excitement and enthusiasm for the membership via well-planned
activities and membership involvement.
Promote the club positively at all times and interact with the membership on
a daily basis.
Significant accomplishments include:
Reduced club's overall debt
•
Significantly increased food and beverage sales
•
Developed workable budgets each year
•
Created club programs to ensure membership satisfaction
•
Worked with committees and Boards of Directors to ensure maximum
•
utilization of club's facilities
Promoted teamwork and created a “healthy” work environment
•
Was able to reduce/eliminate Workers Comp. claims resulting in a .88
•
modifier rating
Clubhouse Manager Sumter, SC
Sunset Country Club Jun 2002 to Jul 2003
Responsible for day to day Food and Beverage operations to include financial
management
Accomplishments included:
Increased sales
•
Significantly reduced labor and operating expenses
•
Worked with all departments to support "team" environment
•
Hired a professional F&B management team
•
Significantly reduced cost of sales
•
Consistently maintained an A Rating with SC Dept. of Health and
•
Environmental Control
Vice President of Operations Sumter, SC
Chamber of Commerce Feb 1999 to Jun 2002
Responsible for daily operations of the Chamber to include computer
operations, financial management, and direct responsibility for all events
scheduled and executed for the Chamber of Commerce.
Accomplishments included:
Reduced expenses and streamlined event execution
•
Increased sponsorship revenues
•
Created excitement and enthusiasm for staff
•
Improved communications via electronic venues
•
Administrative Support Director Sumter, SC
Bosch Braking Systems Feb 1988 to Feb 1999
Responsible for administrative support for the entire plant. Directly
responsible for clerical administration support personnel and worked with the
management team to ensure accurately and timely output.
Created a professional environment for clerical support team
•
Reduced/eliminated errors
•
Streamlined processes
•
Significantly improved morale via "teaming"
•
EDUCATION
Club Managers Association of America Alexandria, VA
Currently in pursuit of Certified Club Manager Apr 2004 to present
Designation - Expected completion date -
2/2010
Educational Conferences included:
Business Management Institute - F&B - 2006
•
Business Management Institute - The GM/COO Concept - 2007
•
Business Management Institute - Club Management - 2008
•
Business Management Institute – Leadership Principles – Planned for
•
2009
Annual CMAA World Conferences - 2004 and 2009
•
University of South Carolina Aiken, SC via Sumter Campus
Bachelor of Science in Business Sept 1998 to May 2003
Administration
Accomplishments included:
Dean's List 6 Times
•
Silver Medallion Recipient 2001 & 2002
•
Graduated Cum Laude
•
MEMBERSHIPS
• Member of CMAA since 2004
• Member of The Carolinas Chapter since 2004
• Leadership Sumter Graduate - 2002
Chamber of Commerce Member (2002-Present)
•
SOFTWARE/SYSTEM SKILLS
Strong background and experience in computer operations
Including:
10 years server knowledge and experience
•
Troubleshooting experience with various software and operating
•
systems
Good hardware knowledge and experience
•
Proficient in Word, Excel, Powerpoint, and Jonas Software
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REFERENCES
References available upon request.
Contact this candidate