Engineer Quality Assurance
Resume:
Richard Bean
Medford, MA *****
******@*******.***
Employment
Kenexa – Lead QA Engineer & Release Engineer
**/** – 02/09
Ken exa is a leading Solution provider fo r the Hu mans Resources Industry. Ken exa’s Brass Ring
Applicant Tracking System is an enterprise web-based application, which provides org anizations
everything they need to locate and track candidates as t hey move through the hiring pro cess. Work ed as
a Lead QA and Releas e Engineer in the creation and integration of a new 3-tier web solution for the
government s ector.
Project co-lead, coordinating with local and Working closely with developers to
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offshore teammates during project execution troubleshoot specific and system defects
Training, assigning tasks, and mentoring Creating SQL queries fo r testing,
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offshore teammates troubleshooting, and verification
Reviewing and refining all product Estimating release schedules
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requirements Planning database restores for n ew test d ata
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Reviewing and defining design docu ments Creating build release process & procedures
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Creating project test schedules and estimates Reviewing build content and configuration
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Creating and executing test plans Configuring new environments fo r
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Executing Level 1, 2 & 3 test plans application installation
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Coordinating bug triage Installing builds into new QA, Staging, and
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Communicating project p rogress and Production environments
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challenges to project stakeholders Working with other departments and project
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Ensuring smooth integration with existing stakeholders to outline hard ware and
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core enterprise application software n eeds fo r new environments and
project success
6/06 – 10/07 EMC Co rpora tion – Sr. QA Engineer (Do cu mentu m Information Rights Management/ Authentica)
EMC’s IRM Products allo w customers to s ecurely control Print, Edit, Copy, and Offline p ermissions of
distributed files, while also viewing user activity. Working with client/server security applications and
multi-tier web applications, which support a gro wing li st of operating systems, security configurations,
and third party client applications.
Manual t esting for all IRM produ cts Pass word, LDAP, Certificat e, and RSA
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Project lead, coordinating with offshore testing
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teammates during project execution VMware virtual machine preparation and
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Reviewing and refining Product Feature management
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Requirements Configuring Oracle, DB2, and SQL server
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Creating project test schedules database installations for testing
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Creating and executing test plans Working with Windo ws and Solaris systems
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Coordinating bug triage for product testing
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Creating and managing local QA Lab and Building environments for integration testing
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Do main
Rich B ean Page 2 of 3
10/02 – 6/06 FastChannel Network, I nc. – Lead QA & Release En gineer.
Online media distribution, verification, research, and as set man agement for print, audio and video
commerci als. Pro moted from Quality Assurance Engineer to Lead QA Engineer. Roles include
training and mentoring a team of three QA engineers while working with a 3-tier web application that
integrates with multiple application server environment s, client applications, and third party solutions.
Reviewing and refining product requirements Installing packages into QA integration
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Estimating and creating project testing and environment
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release schedules Managing bug tri age and re-releases
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Reviewing design docu ments Releasing to produ ction environment
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Writing test cases and test plans Following up releases by addressing
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Reviewing release notes to pro mote quality outstanding bugs
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improvement and standardizing Addressing IT maintenance needs
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Reviewing package content and Writing knowledge base articles fo r new
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configuration functionality and co-worker support
Black-Box, White-Box, Fun ctional, and Responsible for maintaining the QA
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Regression Testing Integration environment
Configuration Testing, Compatibility, and Assuring the synch ronization with our
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Usability Testing production environment
Creating SQL queries fo r testing, Creation, maintaining, and i mproving
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troubleshooting, and verification department intranet
Backing up and restoring SQL d atabases, Working with other departments to i mprove
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upgrading and configuring servers process and knowledg e base gro wth
Reco mmending future process i mprovements Outlining future budget needs
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Special projects : Testing a newly dev eloped internal b illing system, which included the migration of an
existing billing database, billing processing, and invoicing. All cross bro wser testing included Mac and
Windo ws bro wsers. Application testing includes Windows and Mac OS. Lead testing and rollout of a
proprietary Video Server to over 500 TV stations. Al ways acting as Tier 3 support and QA liaison
while wo rking with developers and internal customers to research, address, and rel ease hot fixes fo r
critical issues.
11/00 to –10/02 FastChannel Network, I nc. – Technical Support Lea d
Two y ears of direct exp erience with products, customers’ needs and workflo w, as well as the daily
needs of the support team. The continued imp rovemen t in premiu m quality products and their support
was consistently highlighted as an integral part of the company’s continuing success.
9/98 to 11 /00 Ma rk o f the Unico rn, Inc. (MOTU) - Quality Assurance.
Executed targ et deadlines for the release of audio hard ware, audio/video synchronizers, and audio/MIDI
software. Built Macs from scratch, troubleshooting extension conflicts, as well as soft ware and
hard ware issues. Determining Windo ws IRQ and hard ware conflicts, loading and troubleshooting
Windo ws drivers for all products.
Created test cases and test plans Finalized production-quality testing for mass
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Executed test plans production.
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Black-Box and White-Box Testing Followed up with outside beta testers as well
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Configuration Testing, Compatibility, and as international distributors
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Usability Testing Provided Tier 3 support for clients and co-
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Logged bugs and captured code breaks work ers.
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Filled the role of manag er wh en needed
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9/97-9/98 Ma rk o f the Unico rn, Inc. (MOTU) – Technical Support Lead
(Technology Information on Page 3)
Rich B ean Page 3 of 3
Technologies Windo ws ASP.NET Net work Troubleshooting
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Mac 0S COM / COM + Windo ws Ad min
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Unix HTM L Cross-Bro ws er Testing
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Solaris & Linux Javascript Batch Scripts
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Windo ws IIS 6.0 Java Servlet / J akarta Active PDF
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Apache To mcat JBOSS Log4J
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Microsoft SQL Serv er JAVA CVS
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Oracle DB Server . NET Bugzilla
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VMware C+, C++ Quality Center
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ASP Visual Basic Microsoft Office
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XS L Microsoft Certificate Auto-it
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XM L Authentication Digital Audio expertise
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Audio and Video fo rmats
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Education University of Massachusetts at Lo well
Lo well, MA 01854
9/92 to 6/96
Bachelor of So und Recording Technology/ Music
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